HP P2015dn HP LaserJet P2015 - User Guide - Page 103

Vertical lines, Gray background, Toner smear, If toner smears appear on the leading edge of the media - drum

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Vertical lines Gray background Toner smear The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Replace the print cartridge for instructions. ● Make sure that tray 1 is in place. ● Decrease the print density setting through HP ToolboxFX or the embedded Web server. This decreases the amount of background shading. See HP ToolboxFX. ● Change the media to a lighter basis weight. See Supported paper and other media for more information. ● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP print cartridge. See Replace the print cartridge for instructions. ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See Clean the printer for more information. ● Check the media type and quality. ● Try installing a new HP print cartridge. See Replace the print cartridge for instructions. ● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected. ENWW Improve print quality 93

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Vertical lines
The photosensitive drum inside the print cartridge has probably
been scratched. Install a new HP print cartridge. See
Replace
the print cartridge
for instructions.
Gray background
●
Make sure that tray 1 is in place.
●
Decrease the print density setting through
HP ToolboxFX or the embedded Web server. This
decreases the amount of background shading. See
HP ToolboxFX
.
●
Change the media to a lighter basis weight. See
Supported paper and other media
for more information.
●
Check the printer's environment. Very dry (low humidity)
conditions can increase the amount of background
shading.
●
Install a new HP print cartridge. See
Replace the print
cartridge
for instructions.
Toner smear
●
If toner smears appear on the leading edge of the media,
the media guides might be dirty. Wipe the media guides
with a dry, lint-free cloth. See
Clean the printer
for more
information.
●
Check the media type and quality.
●
Try installing a new HP print cartridge. See
Replace the
print cartridge
for instructions.
●
The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
ENWW
Improve print quality
93