HP Pavilion g6-1000 HP Pavilion G6 Notebook PC - Maintenance and Service Guide
HP Pavilion g6-1000 Manual
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- HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: March 2011 Document Part Number: 649111-002 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 5
27 Sequential part number listing ...29 4 Removal and replacement procedures ...36 Preliminary replacement requirements 36 Tools required ...36 Service considerations ...36 Plastic parts ...36 Cables and connectors 37 Drive handling 37 Grounding guidelines ...38 Electrostatic discharge damage 38 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 6
Battery ...43 Service access cover USB board ...62 Power connector ...63 Display assembly ...64 System board ...71 RTC battery ...74 Heat sink assembly ...75 Processor ...79 5 Specifications ...81 Computer specifications ...81 39.6-cm (15.6-in) display specifications 82 Hard drive specifications - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 7
Updating the BIOS ...88 Determining the BIOS version 88 Downloading a BIOS update 89 7 Backup and recovery ...90 Restore ...91 ...97 Requirements for all countries or regions 97 Requirements for specific countries or regions 98 9 Recycling ...99 Battery ...99 Display ...99 Index ...105 vii - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 8
viii - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 9
1 Product description Category Processors Description Intel® 2nd Generation Intel® Previous Generation Discrete UMA Discrete UMA HP Pavilion G6 Notebook PC √ √ √ √ Intel® Core™ i7-2620M processor √ √ (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 10
with 512 √ √ √ MB of dedicated video memory (64Mx16 DDR3, 900 MHz×4 PCs) ATI Radeon HD 6470M with 1 GB of √ √ √ dedicated video memory (128Mx16 DDR3, 900 MHz×4 PCs) ATI Mobility Radeon™ HD 4250 Graphics √ √ √ Support for HD-DVD playback with √ √ √ √ HD decoder and DX11 and HDMI - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 11
SATA hard drives: ● 750 GB, 5400 rpm √ √ ● 640 GB, 5400 rpm √ √ ● 500 GB, 7200 rpm √ √ ● 500 GB, 5400 rpm √ √ ● 320 GB, 5400 rpm √ √ Supports the following 7 mm, 6.3-cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm √ √ ● 250 GB, 7200 rpm √ √ ● 250 GB, 5400 rpm Optical drives - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 12
single digital microphone High-definition audio supports: √ √ Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium into display assembly Supports the following WLAN formats: Intel Centrino® Wireless-N 1000 (802.11b/g/n) √ √ Intel Centrino® Wireless-N 1000 (802.11b - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 13
RJ-45 (Ethernet) √ √ √ √ Three USB 2.0 ports √ √ √ √ VGA (Dsub 15-pin) supporting the √ √ √ √ following: ● 2048×1056 √ √ √ AMD Discrete √ √ √ √ AMD UMA √ √ √ √ √ √ FreeDOS Serviceability End-user replaceable parts: AC adapter √ √ √ √ √ √ √ √ √ √ √ √ - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 14
Category Description Battery (system) Hard drive Memory module Optical drive WLAN cards Intel® 2nd Generation Discrete UMA √ √ √ √ √ √ √ √ √ √ Intel® Previous Generation Discrete UMA √ √ √ √ √ √ √ √ √ √ AMD Discrete AMD UMA 6 Chapter 1 Product description - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 15
2 External component identification Top TouchPad Component (1) TouchPad light (2) TouchPad on/off button (3) Left TouchPad button (4) TouchPad zone (5) Right TouchPad button Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. Turns the TouchPad on and off. Quickly double- - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 16
lock is off. ● On: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mode. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 17
to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Top 9 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 18
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Action keys Description Displays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key Displays the Windows Start - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 19
Front Component Speakers (2) Description Produce sound Front 11 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 20
Optical drive Optical drive light USB port (4) AC adapter light (5) Power connector (6) Security cable slot Description Plays optical discs, such as CDs, DVDs, and Blu-ray discs Green: The optical drive is being accessed. Connects an optional USB device ● Blinking white: The battery is low - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 21
RJ-45 (network) jack (4) HDMI port (5) USB ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 22
light (10) Power light Description Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● White: The hard drive is being accessed - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 23
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 15 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 24
Bottom Component (1) (2) Battery bay Vents (5) (3) Battery release latch (4) Service cover Description Holds the battery Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 25
provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support for - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 26
Computer major components 18 Chapter 3 Illustrated parts catalog - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 27
Item (1) (2) Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366×768) display assembly: NOTE: For more information on the display assembly internal component spare part information, See Display assembly components on page 24. ● For use in Charcoal Grey - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 28
in Sonoma Red computer models ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models Power connector (includes cable) USB board (includes cable) Power button board (includes cable) System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 29
HM55 discrete, 512 M, computer models ● For use in Intel HM55 discrete, 1 GB, computer models ● For use in Intel HM65 discrete, 512 M, computer models ● discrete, 6470M 1G BACO, computer models ● For use in Intel HM65 discrete, 1 GB, computer models ● For use in AMD UMA computer models ● For use in - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 30
641140-001 641141-001 637190-001 Fan (available separately) 639460-001 Speaker 802.11b/g/n) 631956-001 ● Intel Centrino® Wireless-N 1000 (802.11b/g/n) 593530-001 ● Ralink 5390GN 802. 4 GB PC3 10600 1333 MHz shared ● 2 GB PC3 10600 1333 MHz shared ● 2 GB PC3 10600 1333 MHz shared ● 1 GB PC3 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 31
GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm ● 250 GB Kit (not illustrated, includes rubber feet) Plastics Kit (includes service access cover) Spare part number 621559-001 644525-001 644351- - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 32
Display assembly components Item (1) (2) (3) (4) (5) (6) (7) (8) Description Display bezel Webcam module 39.6-cm (15.6-in) high-definition, BrightView LED display panel Display bracket (with hinges) Display hinge covers Display cable (included in the Display Cable Kit) Wireless antenna (includes - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 33
Item Description ● For use in Charcoal Grey computer models ● For use in Pewter computer models ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models ● For use in Sweet Purple computer models ● For use in Butter Gold computer models Spare part number 641288-001 641290- - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 34
the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 35
's Republic of China ● For use in Taiwan ● For use in South Korea ● For use in South Africa ● For use in Israel ● For use in India Bluetooth cable Bluetooth module Cable Kit (includes optical drive cable, hard drive cable, and TouchPad cable) Drive activity light board Thermal pad Spare part number - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 36
Description TouchPad LED board Screw kit ● Phillips 2.5x3.0 screw ● Phillips 2.5x5 nylon screw ● Phillips 3.0x2.0 screw ● Phillips 2.5x6.5 screw ● Phillips 2.5x10.3 screw ● Phillips 4.0×2.5 screw Spare part number 647622-001 637194-001 28 Chapter 3 Illustrated parts catalog - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 37
for use in Israel Power cord, AC, 3 wire, black, 1.83 m for use in India Bluetooth module Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 38
W Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W Intel Centrino® Wireless-N 1030 + Bluetooth 802.11 b/g/n adapter 500 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive Thermal pad Phenom II P650 processor (2.6GHz, 2MB L2, 1066MHz, 3.6GT/s), Dual 25W Phenom II - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 39
for use in Intel HM55 discrete, 512 M, computer models System board (includes replacement thermal material) for use in Intel HM55 discrete, 1 GB, computer models System board (includes replacement thermal material) for use in Intel HM55 UMA computer models System board (includes replacement thermal - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 40
hinges) Plastics Kit (includes service access cover) RTC battery Screw Kit Top cover for use in Ocean Drive computer models Webcam module 640 GB, 5400 rpm 9.5 mm, bracket and screws) Rubber Kit (includes rubber feet) Heat sink fan Heat sink assembly (includes replacement thermal material) for use in - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 41
001 641298-001 641299-001 641396-001 644351-001 644685-001 Description 1 GB PC3 10600 1333 MHz shared [AMD ONLY??] Display hinges System board (includes board (includes bracket and cable) Power button board (includes cable) USB board (includes cable) Display back cover (includes logo) for use - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 42
-211 645893-221 645893-251 645893-A41 645893-B31 645893-BA1 645893-BB1 Description 320 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive 320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive 250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive 39.6 cm (15.6 in) HD LED - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 43
Spare part number 645893-BG1 645893-DH1 645893-DJ1 647622-001 647623-001 649948-001 649949-001 649950-001 650198-001 650199-001 Description Keyboard for use in Switzerland, Pink Keyboard for use in the Netherlands, Pink Keyboard for use in Greece, Pink TouchPad LED board 39.6-cm (15.6-in) high- - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 44
screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove pressure only at the points designated in the maintenance instructions. 36 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 45
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 46
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 47
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 48
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 49
in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal provides important information that you may need when contacting technical support. (1) Product name (2) Serial number (3) Product number - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 50
Computer feet Description Rubber Feet Kit Spare part number 639455-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. 42 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 51
Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Spare part number 593553-001 593554-001 Before disassembling the computer: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 52
upside down, with the front toward you. 2. Loosen the two Phillips 4.0×2.0 captive screws (1) that secure the service access cover to the computer. 3. Remove the service access cover (2). Reverse this procedure to install the service access cover. 44 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 53
750 GB, 5400 rpm 640 GB, 5400 rpm 500 GB, 7200 rpm 320 GB, 5400 rpm Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives: 320 GB, 7200 rpm 250 GB, components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the hard drive: 1. - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 54
2. Disconnect the hard drive adapter (1). Then remove the hard drive bumpers (2), and the Mylar cover (3). Reverse this procedure to install the hard drive. 46 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 55
access cover (see Service access cover on page 44) Remove the optical drive: 1. Remove the Phillips 3.0×2.5 screw (1) that secures the optical drive to the computer. 2. Insert a thin tool, such as a screw driver (2), into the release access slot next to the hard drive bay. 3. Grasp the bezel and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 56
6. Remove the optical drive bracket (2). 7. To replace the optical drive bezel, disconnect it from the optical drive. Reverse this procedure to reassemble and install the optical drive. 48 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 57
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica 802.11 b/g/n) 631956-001 Intel Centrino® Wireless-N 1000 (802.11 b/g/n) 593530-001 Ralink 5390GN 802 (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 58
replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 59
10600 MHz 1 GB PC3 10600 1333 MHz shared 1 GB PC3 10600 1333 MHz shared Spare part number 621569-001 621566-001 621565-001 621559-001 639736-001 Before removing the memory module, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 60
keyboards. Spare part number Before removing the keyboard, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the keyboard: 1. Remove the Phillips 5.0×2.5 screw that secures the keyboard to the computer - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 61
2. Open the display and stand the computer on its side. Insert a small screwdriver through the keyboard access hole in the bottom of the computer. (The keyboard access hole is the same hole from which the keyboard screw was removed.) Push firmly on the bottom of the keyboard until it is disengaged. - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 62
4. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2). Remove the keyboard (3). Reverse this procedure to install the keyboard. 54 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 63
-001 641285-001 641293-001 641295-001 Before removing the top cover, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45). 4. Optical drive (see Optical drive on page 47). 5. WLAN - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 64
ZIF) connectors (1) to which the ZIF cables are attached. Then disconnect the power button cable (2), the TouchPad cable (3), the TouchPad button cable (4), and USB board cable (5) from the system board. 3. Remove the two Phillips 5.0×2.5 screws that secure the top cover to the computer. 4. Turn the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 65
5. Remove the three Phillips 5.0×2.5 screws in the battery bay, the two Phillips 5.0×2.5 screws near the hard drive connector, and the nine Phillips 6.0×2.5 screws along the edges of the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 66
cable) Spare part number 641144-001 Before removing the power button board, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 67
cable) Spare part number 641143-001 Before removing the TouchPad button board, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 68
-001. TouchPad LED board 647622-001 Before removing the TouchPad LED board, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 69
cable) Spare part number 641396-001 Before removing the speaker assembly, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 70
(includes cable) Spare part number 641145-001 Before removing the USB board, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 71
Spare part number 641137-001 Before removing the power connector cable, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 72
access cover (see Service access cover on page 44) 3. Optical drive (see Optical drive on page 47) 4. WLAN module (see WLAN module on page 49) 5. Keyboard (see Keyboard on page 52) 6. Top cover (see Top cover on page 55) 7. USB board (see USB board on page 62) 8. Power connector (see Power connector - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 73
6. Lift the display panel (4) straight up to remove it. NOTE: The security bracket is part of the right hinge. Reverse this procedure to install the display assembly. Component replacement procedures 65 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 74
7. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 5.0×2.5 screws 8. Flex the inside edge of the left side (1), the top and bottom sides (2), and the right side (3) - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 75
10. To replace the webcam module, lift the webcam module as far from the display enclosure as the webcam module cable allows. 11. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 637197-001. - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 76
13. Remove the display hinge covers (2). The display hinge covers are available using spare part number 641142-001. Reverse this procedure to install the display hinge covers. 14. To replace the display panel, remove four Phillips 4.0×2.5 screws that secure the display panel to the display enclosure - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 77
16. Remove the display panel (4) from the display enclosure. The display panel is available using spare part number 647623-001 . Reverse this procedure to install the display panel. 17. To replace the display panel brackets, remove the two Phillips PM 3.0×2.0 screws (1) that secure each bracket to - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 78
20. Lift up to remove the transceiver cable(2). The wireless antenna transceivers and cable are available using spare part number 637185-001. Reverse this procedure to install the display wireless antenna transceivers. 21. To remove the display cable from the display enclosure, lift the adhesive - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 79
use in AMD discrete, 6470M, 1 GB computer models Spare part number 636370-001 Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive Top cover (see Top cover on page 55) 9. USB board (see USB board on page 62) 10. Display assembly (see Display - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 80
Remove the system board: 1. Disconnect the optical drive connector from the system board (1) . 2. Remove the Phillips 5.0×2.0 screw (2) that secures the system board to the base enclosure. 3. Lift the system board (3) from the right edge and pull it away from the base enclosure at an angle. For AMD - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 81
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Heat sink assembly (see Heat sink assembly on page 75) ● Processor (see Processor on page 79) Reverse this procedure to install the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 82
following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive page 60) 10. USB board (see USB board on page 62) 11. Power connector (see Power connector on page 63) 12. Display assembly (see USB board on page 62) - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 83
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard 8. Top cover (see Top cover on page 55) 9. USB board (see USB board on page 62) 10. Display assembly (see Display assembly front toward you. 2. Disconnect the fan cable from the system board (1). 3. - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 84
apply only to computer models equipped with AMD processors. 5. Position the system board right-side up, with the front toward you. 6. Disconnect the fan cable from the system board (1). 7. Remove the three Phillips 3.0×2.0 screws (2) that secure the heat sink assembly to the system board. NOTE: Due - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 85
9. Remove the heat sink assembly (4) by lifting straight up. Each time the heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the heat sink assembly at locations (4) and (5), and from the processor (3). Thermal pads and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 86
The following illustration shows the locations for thermal material on systems with AMD processors. After applying fresh thermal paste to the components, reverse the above procedure to install the heat sink assembly. 78 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 87
V140 (2.3GHz, 512K L2, 1066MHz, 3.2GT/s) - SC 25W Before removing the processor, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45) 4. Optical drive (see Optical drive on page 47 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 88
7. Keyboard (see Keyboard on page 52) 8. Top cover (see Top cover on page 55) 9. USB board (see USB board on page 62) 10. Display assembly (see Display assembly on page 64) 11. Power connector (see Power connector on page 63) 12. System board ( - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 89
5 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Computer specifications 81 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 90
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration × 800; HD: 1366 × 768 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120/-40° vertical (typical) 82 Chapter 5 Specifications - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 91
temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 92
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 5,400 KB/sec 10,800 KB/sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode 84 Chapter 5 Specifications - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 93
Blu-ray Disc ROM and DVD±R/RW SuperMulti DoubleLayer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X 500 KB/sec 4,500 KB/sec Multiword DMA Mode Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications 85 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 94
6 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 95
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 96
the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 97
> Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 98
your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever : ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 99
manually. NOTE: Recovery discs have been included if your computer does not have a recovery partition. Creating restore media HP HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 100
screen instructions. Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 101
3. Press f9 at system bootup. 4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. Performing a system restore 93 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 102
Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 103
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to settings. Refer to Help and Support for more information. Backing up and recovering your information 95 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 104
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 105
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 106
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 107
these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 108
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 109
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. Display 101 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 110
7. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. 8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 111
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 112
17. Remove the backlight from the backlight frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 113
downloading an update 89 updating 88 Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive removal 47 spare part number 47 specifications feet locations 42 spare part number 42 computer specifications 81 connector, power 12 connectors, service considerations 37 D default settings, restoring 87 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 114
identifying 14 HDMI port, identifying 13 headphone (audio-out) jack 13 heat sink assembly removal 75 spare part number 22, 75 HP Recovery Manager 47 specifications 84, 85 P packing guidelines 39 plastic parts 36 pointing device, product description 5 ports HDMI 13 product description 4 USB 13 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 115
specifications Blu-ray Disc ROM and DVD±R/ RW SuperMulti Double-Layer Drive 85 computer 81 display 82 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 84 hard drive 83 optical drive 84, 85 static-shielding materials 40 supported U USB board removal 62 spare part number 20, 62 USB port,
HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.