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HP Photosmart 6510 User Guide - Page 44

Solve networking problem, Print Wireless Test Report - troubleshooting

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Chapter 9 Solve networking problem Check network configuration or print wireless test report to assist in diagnosing network connection issues. To check network configuration or print wireless test report 1. From the Home screen, touch the right directional key, and then touch the Wireless icon. 2. On the Wireless Settings menu, use the down arrow to scroll through options, and then touch Display Network Configuration or Print Wireless Test Report. Click the links below to find more online information to solve networking issues. • Learn more about wireless printing. Click here to go online for more information. • Learn how to find your network security settings. Click here to go online for more information. • Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go online for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information. Clear the print carriage Remove any objects, such as paper, that are blocking the print carriage. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product. Click here to go online for more information. Clear paper jam To clear a paper jam 1. Open the cartridge access door. 42 Solve a problem

Section	Page
Contents	3
HP Photosmart 6510 series Help	5
Get to know the HP Photosmart	7
Printer parts	8
Control panel features	10
Apps Manager	11
How do I?	13
Paper basics	15
Load media	15
Print	21
Print photos from a memory card	21
Print from anywhere	22
Tips for print success	22
Copy and scan	25
Scan to a computer	25
Copy text or mixed documents	26
Tips for copy and scan success	29
Work with cartridges	31
Check the estimated ink levels	31
Clean printhead automatically	31
Clean ink smear	32
Replace the cartridges	32
Align printer	34
Order ink supplies	35
Cartridge warranty information	35
Tips for working with cartridges	36
Connectivity	37
Add the HP Photosmart to a network	37
WiFi Protected Setup (WPS)	37
Wireless with a router (infrastructure network)	38
Change from a USB connection to a wireless network	39
Connect a new printer	40
Change network settings	40
Tips for setting up and using a networked printer	40
Advanced printer management tools (for networked printers)	41
To open the embedded Web server	41
About cookies	41
Solve a problem	43
Get more help	43
Solve print problem	43
Solve copy and scan problem	43
Solve networking problem	44
HP support	46
Register the product	46
HP support by phone	46
Phone support period	46
Placing a call	46
After the phone support period	46
Additional warranty options	47
Technical information	49
Notice	49
Cartridge chip information	49
Specifications	50
Environmental product stewardship program	51
Eco-Tips	51
Paper use	51
Plastics	51
Material safety data sheets	52
Power consumption	52
Recycling program	52
HP inkjet supplies recycling program	52
Chemical Substances	52
Battery disposal in the Netherlands	53
Battery disposal in Taiwan	53
Attention California users	53
EU battery directive	54
Set the Energy Save mode	55
Set Auto Power-off	55
Regulatory notices	55
Regulatory model identification number	56
FCC statement	56
VCCI (Class B) compliance statement for users in Japan	56
Notice to users in Japan about the power cord	57
European Union Regulatory Notice	57
Notice to users in Korea	58
Noise emission statement for Germany	58
Regulatory wireless statements	58
Exposure to radio frequency radiation	58
Notice to users in Brazil	59
Notice to users in Canada	59
European Union regulatory notice	60
Notice to users in Taiwan	61