HP Photosmart Premium All-in-One Printer - C309 User Guide - Page 91
Print troubleshooting, Check cartridges, HP Digital Imaging Monitor, Solution
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When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Solve a problem Print troubleshooting Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Check cartridges • Check paper • Check product • Check the print settings • Reset the product • Contact HP support for service Check cartridges Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Make sure you are using genuine HP ink cartridges • Check the ink levels Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Print troubleshooting 89