HP Photosmart Premium All-in-One Printer - C309 User Guide - Page 95

Memory card troubleshooting, Reset the product, Contact HP support for service

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Solve a problem 6. In the Paper Type drop-down list, select the type of paper that you have loaded. 7. In the Print Quality drop-down list, select the appropriate quality setting for your project. NOTE: To find out what dpi the product will print based on the paper type and print quality settings you selected, click Resolution. To check your margin settings 1. Preview your print job before sending it to the product. In most software applications, click the File menu, and then click Print Preview. 2. Check the margins. The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software. 3. Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application. Cause: The settings were not set correctly. Reset the product Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product. Cause: The product experienced an error. Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on the memory card do not transfer to my computer • Photos in a connected digital camera with PictBridge do not print Memory card troubleshooting 93

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6.
In the
Paper Type
drop-down list, select the type of paper that you have loaded.
7.
In the
Print Quality
drop-down list, select the appropriate quality setting for your
project.
NOTE:
To find out what dpi the product will print based on the paper type
and print quality settings you selected, click
Resolution
.
To check your margin settings
1.
Preview your print job before sending it to the product.
In most software applications, click the
File
menu, and then click
Print Preview
.
2.
Check the margins.
The product uses the margins you have set in your software application, as long
as they are greater than the minimum margins the product supports. For more
information about setting margins in your software application, see the
documentation that came with the software.
3.
Cancel the print job if the margins are not satisfactory, and then adjust the margins
in your software application.
Cause:
The settings were not set correctly.
Reset the product
Solution:
Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the
On
button to turn on the product.
Cause:
The product experienced an error.
Contact HP support for service
Solution:
If you have completed all of the steps provided in the previous solutions
and are still having a problem, contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for technical
support.
Cause:
You might need assistance to enable the product or software to function
properly.
Memory card troubleshooting
Use this section to solve these memory card problems:
•
The product does not read the memory card
•
The photos on the memory card do not transfer to my computer
•
Photos in a connected digital camera with PictBridge do not print
Memory card troubleshooting
93
Solve a problem