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HP Pro 3400 HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 - Page 197

Backup and Restore, Customer Support

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Index Symbols/Numerics 24-pin power pin assignments 122 4-pin power pin assignments 119 A access panel removal and replacement 43 SFF removal and replacement 80 SFF spare part number 80 spare part number 19, 26, 43 access panel, SFF spare part number 26, 31 audible codes 136 audio problems 158 B backing up files 180 Backup and Restore 180, 181 battery disposal 41 removal and replacement 77, 116 beep codes 136 booting options Full Boot 127 Quick Boot 127 C cable connections 56, 93 cable management 55, 92 cable pinouts SATA data 33 cautions AC power 35 cables 41 cooling fan 40 electrostatic discharge 35 keyboard cleaning 39 keyboard keys 39 CD-ROM or DVD problems 169 cleaning computer 38 mouse 40 safety precautions 38 CMOS backing up 177 clearing and resetting 178 computer cleaning 38 connecting drive cables 58 connections system board 56, 93 connector pin assignments 118 country power cord set requirements 126 creating a backup 180 Customer Support 140, 176 D disassembly preparation 42 SFF 79 diskette problems 147 drive connectors 59 drives connecting cables 58 installing 58 removal and replacement 57 SFF cable connections 95 SFF installation 95 SFF locations 94 DVI pin assignments 121 E electrostatic discharge (ESD) 35 preventing damage 36 error codes 127, 136 messages 128 ethernet BNC pin assignments 118 expansion card SFF installation 88 SFF removal 88 expansion card sockets 50, 51, 88 expansion slot cover removing 52 replacing 54 F F11 recovery 183 fan power supply 40 removal and replacement 68 SFF spare part number 106 spare part number 22, 25, 68 fan sink removal and replacement 70 SFF spare part number 108 spare part number 22, 25, 70 fan sink, SFF spare part number 29, 31 fan, SFF spare part number 29, 31 features 1 flash drive problems 171 flashing LEDs 136 front bezel removal and replacement 44 SFF removal and replacement 82 SFF spare part number 82 spare part number 19, 44 Index 187

Section	Page
Product Features	11
Feature Overview	11
Microtower Components	13
Small Form Factor Components	14
Installing and Customizing the Software	15
Installing the Operating System	15
Downloading Microsoft Windows Updates	15
Installing or Upgrading Device Drivers (Windows systems)	16
Accessing Disk Image (ISO) Files	16
Protecting the Software	16
Computer Setup (F10) Utility	17
Computer Setup (F10) Utilities	17
Using Computer Setup (F10) Utilities	18
Computer Setup—File	19
Computer Setup—Storage	20
Computer Setup—Security	22
Computer Setup—Power	25
Computer Setup—Advanced	26
Recovering the Configuration Settings	27
Illustrated parts catalog	28
Microtower Chassis Spare Parts	28
Computer Major Components	28
Cables	31
Misc Parts	32
Drives	33
Misc Boards	33
Sequential Part Number Listing	34
Small Form Factor (SFF) Chassis Spare Parts	36
Computer major components	36
Cables	38
Misc Parts	39
Drives	40
Misc Boards	40
Sequential Part Number Listing	40
Serial ATA (SATA) Drive Guidelines and Features	43
SATA Hard Drives	43
SATA Hard Drive Cables	43
SATA Data Cable	43
SMART ATA Drives	44
Hard Drive Capacities	44
Routine Care and Disassembly Preparation	45
Electrostatic Discharge Information	45
Generating Static	45
Preventing Electrostatic Damage to Equipment	46
Personal Grounding Methods and Equipment	46
Grounding the Work Area	47
Recommended Materials and Equipment	47
Operating Guidelines	48
Routine Care	48
General Cleaning Safety Precautions	48
Cleaning the Computer Case	48
Cleaning the Keyboard	49
Cleaning the Monitor	49
Cleaning the Mouse	50
Service Considerations	50
Power Supply Fan	50
Tools and Software Requirements	50
Screws	50
Cables and Connectors	51
Hard Drives	51
Lithium Coin Cell Battery	51
Removal and Replacement Procedures – Microtower Chassis	52
Serviceability Features	52
Preparation for Disassembly	52
Access Panel	53
Front Bezel	54
Memory	55
DDR3-SDRAM DIMMs	55
Populating DIMM Sockets	56
Removing Memory Modules	57
Expansion Cards	59
Cable Management	65
Cable Connections	66
Drives	67
Installing Additional Drives	68
System Board Drive Connections	69
Removing an Optical Drive	71
Removing a Hard Drive	71
Front I/O and USB Panel Housing Assembly	73
Power Switch/LED Assembly	76
System Fan	78
Fan Sink Assembly	80
Processor	81
Power Supply	85
System Board	86
Battery	87
Removal and Replacement Procedures – Small Form Factor (SFF) Chassis	89
Preparation for Disassembly	89
Access Panel	90
Front Bezel	92
Memory	93
DDR3-SDRAM DIMMs	93
Populating DIMM Sockets	94
Removing DIMMs	95
Expansion Card	98
Cable Management	102
Cable Connections	103
Drives	104
Drive Positions	104
Removing Drives	105
Removing an Optical Drive	105
Removing the Hard Drive	107
Power Switch	111
Front USB Assembly	113
Fan Assembly	116
Fan Sink	118
Processor	120
Power Supply	122
System Board	124
Battery	126
Connector Pin Assignments	128
Ethernet BNC	128
USB	128
Microphone	128
Headphone	129
Line-in Audio	129
Line-out Audio	129
4-Pin Power (for CPU)	129
Monitor	130
Serial Interface, Powered and Non-Powered	130
DVI Connector	131
24-Pin Power	132
PCI Express	133
PCI Express	134
Power Cord Set Requirements	135
General Requirements	135
Japanese Power Cord Requirements	135
Country-Specific Requirements	136
POST Error Messages	137
POST Numeric Codes and Text Messages	138
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	146
Troubleshooting Without Diagnostics	150
Safety and Comfort	150
Before You Call for Technical Support	150
Helpful Hints	151
Solving General Problems	153
Solving Power Problems	156
Solving Diskette Problems	157
Solving Hard Drive Problems	159
Solving Media Card Reader Problems	162
Solving Display Problems	163
Solving Audio Problems	168
Solving Printer Problems	170
Solving Keyboard and Mouse Problems	171
Solving Hardware Installation Problems	173
Solving Network Problems	175
Solving Memory Problems	177
Solving Processor Problems	179
Solving CD-ROM and DVD Problems	179
Solving USB Flash Drive Problems	181
Solving Front Panel Component Problems	182
Solving Internet Access Problems	183
Solving Software Problems	185
Contacting Customer Support	186
Password Security and Resetting CMOS	187
Resetting the Password Jumper	188
Clearing and Resetting the CMOS	188
Backup and Recovery	190
Windows 7 – Backup and Recovery	190
Backing Up Your Information	190
Performing a Recovery	192
Using the Windows Recovery Tools	192
Using F11	193
Using a Windows 7 Operating System DVD (purchased separately)	193
Specifications	195
MT Specifications	195
SFF Specifications	196

Match case Limit results 1 per page

Index

Symbols/Numerics

24-pin power pin assignments

122

4-pin power pin assignments

119

access panel

removal and replacement

SFF removal and

replacement

SFF spare part number

spare part number

19, 26, 43

access panel, SFF

spare part number

26, 31

audible codes

136

audio problems

158

backing up files

180

Backup and Restore

180, 181

battery

disposal

removal and replacement

77,

116

beep codes

136

booting options

Full Boot

127

Quick Boot

127

cable connections

56, 93

cable management

55, 92

cable pinouts

SATA data

cautions

AC power

cables

cooling fan

electrostatic discharge

keyboard cleaning

keyboard keys

CD-ROM or DVD problems

169

cleaning

computer

mouse

safety precautions

CMOS

backing up

177

clearing and resetting

178

computer cleaning

connecting drive cables

connections

system board

56, 93

connector pin assignments

118

country power cord set

requirements

126

creating a backup

180

Customer Support

140, 176

disassembly preparation

SFF

diskette problems

147

drive connectors

drives

connecting cables

installing

removal and replacement

SFF cable connections

SFF installation

SFF locations

DVI pin assignments

121

electrostatic discharge (ESD)

preventing damage

error

codes

127, 136

messages

128

ethernet

BNC pin assignments

118

expansion card

SFF installation

SFF removal

expansion card sockets

50, 51,

expansion slot cover

removing

replacing

F11 recovery

183

fan

power supply

removal and replacement

SFF spare part number

106

spare part number

22, 25, 68

fan sink

removal and replacement

SFF spare part number

108

spare part number

22, 25, 70

fan sink, SFF

spare part number

29, 31

fan, SFF

spare part number

29, 31

features

flash drive problems

171

flashing LEDs

136

front bezel

removal and replacement

SFF removal and

replacement

SFF spare part number

spare part number

19, 44

Index

187