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HP ProLiant 6400R Manual

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  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 1
    ProLiant 6400R Maintenance and Service Guide Third Edition (April 2000) Part Number 401054-003 Spare Part Number 101978-003 Compaq Computer Corporation
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 2
    and Xeon is a trademark of Intel Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq ProLiant 6400R Maintenance and Service Guide Third Edition (April 2000) Part Number 401054-003 Spare Part Number 101978-003
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 3
    About This Guide Symbols in Text...vii Symbols on Equipment viii Compaq Technician Notes ix Where to Go for Additional Help ix Integrated Management Display x Telephone Numbers x Chapter 1 Illustrated Parts Catalog Mechanical Parts Exploded View 1-2 Mechanical Spare Parts List 1-3 System
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    iv Compaq ProLiant 6400R Maintenance and Service Guide Removal and Replacement Procedures continued Cable Folding and Routing Diagrams 2-21 24X or Higher Low-Profile CD-ROM Cable 2-21 Diskette Drive Cable 2-22 External Fan Cable 2-22 Power Supply Cable 2-23 Power Supply Signal Cable 2-24 Hot-
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    Recovery Tracking 3-61 Memory Fault Recovery Tracking 3-61 Remote Service Features 3-61 ROMPaq Error Recovery Options 3-62 ROMPaq Disaster Recovery 3-62 Redundant ROM Image Recovery 3-63 Compaq Insight Manager 3-64 Features ...3-64 Compaq Insight Management Software Architecture 3-65 Chapter
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  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 7
    About This Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing Compaq ProLiant 6400R servers. WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorized service technicians should
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 8
    viii Compaq ProLiant 6400R Maintenance and Service Guide Symbols on Equipment These symbols may be . Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 9
    Additional Help In addition to this guide, the following information sources are available: User Documentation Compaq Service Quick Reference Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Insight Manager Compaq Download Facility: Call 1-281-518-1418
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    x Compaq ProLiant 6400R Maintenance and Service Guide Integrated Management Display Some Compaq server models include a Compaq Integrated Management Display (IMD), an integrated, 16x4 character display mounted on the front of the server. This display provides easy-to-use menu-driven access to server
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    1 Chapter Illustrated Parts Catalog This chapter provides the illustrated parts and a spare parts list for Compaq ProLiant™ 6400R servers. See Tables 1-1 and 1-2 for the names of referenced spare parts.
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    1-2 Compaq ProLiant 6400R Maintenance and Service Guide Mechanical Parts Exploded View 2 3 4b 1 4a Figure 1-1. Exploded view of the Compaq ProLiant 6400R server mechanical parts
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    Spare Parts List Table 1-1 Mechanical Spare Parts List Ref Description CHASSIS 1 Chassis with Ultra2 drive cage 2 Top access panel 3 PCI Hot Plug basket insulator MISCELLANEOUS 4 Miscellaneous hardware kit a) Front bezel b) Side access panel Illustrated Parts Catalog 1-3 Spares Part # 176668
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    1-4 Compaq ProLiant 6400R Maintenance and Service Guide System Components Exploded View 19 20 12 13 7 4 17 8a 9a 8b 9b 8c 9c 10a10b 11 3 18 2 16 23 14 24 15 1 6 5 Figure 1-2. Exploded view of the Compaq ProLiant 6400R server system components
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    Catalog 1-5 System Components Spare Parts List Table 1-2 System Components Spare Parts List Ref Description CHASSIS 1 Chassis ASSEMBLIES 2 Hot-plug dual redundant CPU fan #3 and #4 3 Hot-plug I/O fan (2 per system) #1 and #2 4 External rear hot-plug redundant system fan assemblies #5 and #6 SYSTEM
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    1-6 Compaq ProLiant 6400R Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Ref Description BOARDS 12 Memory board 13 Peripheral board 14 Ultra2 SCSI simplex board 15 Power backplane board with tray 16 CD-ROM drive adapter board 17 System board and
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    (international) * 122645-002 32 Maintenance and service guide * 101978-001 33 Illustrated parts map * 101977-002 OPTIONS 34 Power supply blank cover * 122641-001 * Not shown ** For earlier 500-MHz models of the ProLiant 6400R server with a single rear CPU fan, instead of the external rear
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 18
    service ProLiant 6400R servers, you might need the following: Torx T-15 screwdriver 4-mm flat-blade screwdriver Phillips screwdriver Wire cutters From the Compaq SmartStart and Support Software CD: System Configuration Utility software . Keep electrostatic-sensitive parts in their containers until
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    2-2 Compaq ProLiant 6400R Maintenance and Service Guide Always place drives, printed circuit boards (PCB) assembly-side down. Use conductive field service tools. Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist. This symbol in conjunction
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    and then from the server. 3. Disconnect all external peripheral devices from the server. For some removal and replacement procedures, you must remove the server from the rack and place it on a sturdy table or workbench. Refer to the ProLiant 6400R Setup and Installation Guide for instructions.
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    2-4 Compaq ProLiant 6400R Maintenance and Service Guide WARNING: all cautions and warnings throughout the installation instructions that came with the server. WARNING: To reduce the risk of and guidelines for manual material handling. 75 lb CAUTION: Protect the server from power fluctuations
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    Removal and Replacement Procedures 2-5 Top Access Panel The standard shipment of a ProLiant 6400R server is in a standard in a rack-mount configuration. Remove the top access panel to service the internal components. WARNING: To reduce the risk of personal injury from hot surfaces, allow the
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    2-6 Compaq ProLiant 6400R Maintenance and Service Guide Power On/Standby Switch To remove the Power On/Standby switch and cable assembly, 1. Perform the preparation procedures. See "Preparation Procedures" earlier in this chapter. 2.
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    Removal and Replacement Procedures 2-7 2 1 Figure 2-3. Removing the Power On/Standby switch Reverse steps 1 through 5 to replace the Power On/Standby switch.
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    2-8 Compaq ProLiant 6400R Maintenance and Service Guide Front Bezel To remove the front bezel, 1. Perform T-15 screws . 4. Loosen the two captive thumbscrews , and then pull the front bezel away from the server . NOTE: This step is required only if the front bezel is removed while the unit is in the
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    Removal and Replacement Procedures 2-9 Hot-Plug Fans ProLiant 6400R servers ship with six, redundant hot-plug fans. All of the fans are redundant. Figure 2-5 and Table 2-1 show the hot-plug fan locations and their descriptions. CAUTION: Leave failed or failing fans connected to the system until they
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    10 Compaq ProLiant 6400R Maintenance and Service Guide I/O Hot-Plug Fans CAUTION: If you must remove a fan while the server is powered up, you have 5 minutes to change it before server shutdown (Windows NT, UNIX, and Novell NetWare). Removal of both fans will cause overheating and subsequent server
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    at the top of the fan . 3. Lift the fan straight out of the chassis . 1 2 Figure 2-7. Removing the hot-plug, dual-redundant CPU fan assembly Reverse steps 1 through 3 to replace the hot-plug, dual-redundant CPU fan assembly. IMPORTANT: It is not necessary to turn off the server to replace hot-plug
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    2-12 Compaq ProLiant 6400R Maintenance and Service Guide External Rear Hot-Plug Redundant System Fan Assembly IMPORTANT: It is not necessary to turn off the server to replace hot-plug devices such as power supplies, fans, or PCI Hot Plug boards. NOTE: If the fan LED indicator is amber, the fan has
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 30
    Removal and Replacement Procedures 2-13 Media Storage ProLiant 6400R Servers can be configured with four Ultra2 1-inch hot-plug hard drives. Drives can be of any storage capacity but must be mounted on Compaq hot-plug drive trays. Other standard devices include Preinstalled 3.5-inch 1.44-MB diskette
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    Compaq ProLiant 6400R Maintenance and Service Guide Hot-Plug Hard Drives CAUTION: Never turn a ProLiant 6400R storage system off while the server controlling it is powered on. Doing so will cause the SMART Controller in the server drives are used, the system boot drive should be installed in the
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    Removal and Replacement Procedures 2-15 To remove a hot-plug hard drive, 1. Press in on the port-colored release tab . 2. Open the locking release lever that secures the hard drive in the drive bay. 3. Pull the hard drive from the drive cage . 3 1 22 Figure 2-10. Removing a hot-plug hard drive
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    2-16 Compaq ProLiant 6400R Maintenance and Service Guide Ultra2 SCSI Simplex Board To remove the Ultra2 SCSI Hard Drives" earlier in this chapter. 4. Remove the dual fan assembly. See "External Rear Hot-Plug Redundant System Fan Assembly" earlier in this chapter. 5. Remove the thumbscrew securing
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    ROM and diskette drives. 4. Loosen the captive thumbscrew securing the removable media assembly to the chassis . 5. Lift the removable media assembly from the server . 6. Remove the 1.44-MB diskette drive. See "1.44-MB Diskette Drive" later in this chapter. 7. Remove the 24X or higher low-profile CD
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    2-18 Compaq ProLiant 6400R Maintenance and Service Guide 1.44-MB Diskette Drive ProLiant 6400R Servers ship with a standard 1.44-MB diskette drive. The drive may be removed in one of two ways, with the removable media assembly still secured to the server or by removal of the removable media assembly
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    Adapter Board The 24X or higher low-profile CD-ROM drive adapter board may be removed with the removable media assembly still secured to the server or by removal of the removable media assembly. See "Removable Media Assembly" earlier in this chapter. To remove the 24X or higher low-profile CD
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    2-20 Compaq ProLiant 6400R Maintenance and Service Guide 24X or Higher Low-Profile CD-ROM Drive ProLiant 6400R Servers ship with a 24X or higher low-profile CD-ROM drive. The drive may be removed with the removable media assembly still secured to the server or by removal of the removable media
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    2-17 through Figure 2-21 show the recommended cabling layout for the 24X or higher low-profile CD-ROM drive, 1.44-MB diskette drive, external fan, and power supply. These figures can be used when replacing and reconnecting internal components. 24X or Higher Low-Profile CD-ROM Cable Figure 2-17
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    2-22 Compaq ProLiant 6400R Maintenance and Service Guide Diskette Drive Cable Figure 2-18. Folding and routing diagram of the diskette drive cable with the diskette drive signal extension cable External Fan Cable Figure 2-19. Folding and routing diagram of the external fan cable NOTE: The fan cable
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    Power Supply Cable Removal and Replacement Procedures 2-23 Figure 2-20. Folding and routing diagram of the power supply cable
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    2-24 Compaq ProLiant 6400R Maintenance and Service Guide Power Supply Signal Cable 11 22 3 Figure 2-21. Power supply signal cables Table 2-3 Power Supply Cables Item Description 10-position cable 12-position cable Miscellaneous cable
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    Supply WARNING: To reduce the risk of electric shock or damage to the equipment, Unplug the power cord before removing the power supply from the server. Install the power supply before connecting the power cord to the power supply. CAUTION: If one of the power supplies is removed, it must either
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 43
    2-26 Compaq ProLiant 6400R Maintenance and Service Guide Processors, Processor Terminator Modules, and Processor Power Modules ProLiant 6400R servers contain at least one processor, one Processor Power Module (PPM), and three processor terminator modules. ProLiant 6400R servers can support a maximum
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    Removal and Replacement Procedures 2-27 Processor IMPORTANT: When installing a server with Pentium III Xeon processors running at speeds equal to or greater than 550 MHz in Compaq Rack 7000 series racks [part numbers 165753-001 (42U) and 163747-001 (22U)], the new processor technology requires the
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    2-28 Compaq ProLiant 6400R Maintenance and Service Guide Processor Power Module ProLiant 6400R Servers support both PPMs and redundant PPMs (RPPMs). The PPM is removed for access to the system board, for replacement, or for upgrade. To remove the PPM
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    Procedures 2-29 Processor Terminator Module IMPORTANT: If you remove a processor, the processor terminator module must be reinstalled before powering up the server. Failure to have either a processor or processor terminator module installed results in an interlock fault condition that prevents the
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    2-30 Compaq ProLiant 6400R Maintenance and Service Guide Peripheral Board The peripheral board is removed for to completely remove power from the system. You must disconnect the power cord from the server before removing the peripheral board. 3. Disconnect all cables from the peripheral board. 4.
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    Replacement Procedures 2-31 Memory The standard shipment of ProLiant 6400R servers have either 256 K or 1 GB of memory (four 64-MB or 256-MB DIMMs in bank 1). Memory is expandable to 4-GB (16x256-MB DIMMs). Four memory banks of four DIMMs are supported. ProLiant 6400R Servers support 60 ns or faster
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    Compaq ProLiant 6400R Maintenance and Service Guide Total Memory 256 MB 512 MB 768 MB 1.024 GB 1.024 GB 1.536 GB 2.048 GB 3.072 GB 4.096 GB Table 2-5 Examples of Memory MB Address Bit Permuting ProLiant 6400R servers offer enhanced memory performance depending on memory configurations. NOTE: All
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    is removed for replacement, for access to the system board, or for DIMM installations. To remove the memory board: 1. Perform the preparation procedures. See "Preparation Procedures" earlier in this chapter. 2. Remove the top access panel. See "Top Access Panel" earlier in this chapter. 3.
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    2-34 Compaq ProLiant 6400R Maintenance and Service Guide Dual Inline Memory Modules DIMMs are removed for replacement, for replacement of the memory expansion board, or for upgrading memory. CAUTION: Use only Compaq DIMMs. DIMMs from other sources may adversely affect data integrity. The Power-On
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    Hot Plug Button on the server or your operating system PCI Table 2-6 identifies the slots. PCI Hot Plug software support for each operating system is available online. For Plug Administration Guide on the Systems Reference Library CD. NOTE: IBM OS/2, Sun Solaris, and Banyan VINES do not support PCI
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    2-36 Compaq ProLiant 6400R Maintenance and Service Guide WARNING: A risk of injury or damage to the equipment exists from hazardous energy. The hot-plug access door provides access to hazardous energy circuits. The door should remain locked during the normal operation or the server should be
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    each PCI slot. A PCI Hot Plug button is located above each PCI slot, providing PCI Hot Plug control at the server, eliminating the use of the PCI Hot Plug utility software. DO NOT open the slot release lever unless the green PCI Hot Plug LED indicator on the slot is Off. System
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    2-38 Compaq ProLiant 6400R Maintenance and Service Guide 5. Press the top of the appropriate expansion board slot release lever . 6. Rotate the lever toward the rear of the expansion board slot . 7. Holding the board at each end, carefully rock it back and forth until the connectors pull free from
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    Removal and Replacement Procedures 2-39 PCI Hot Plug Basket Insulator WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove the PCI Hot Plug basket insulator, 1. Perform the preparation procedures. See "
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    2-40 Compaq ProLiant 6400R Maintenance and Service Guide PCI Hot Plug Switch/LED Board and Cable To power supplies. See "Hot-Plug Power Supply" earlier in this chapter. 3. Remove I/O fans 1 and 2. See "I/O Hot-Plug Fans" earlier in this chapter. 4. Remove the Power On/Standby switch. See "Power On
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    Board" in the section entitled "Memory" earlier in this chapter. 9. Remove the peripheral board. See "Peripheral Board" earlier in this chapter. 10. Loosen the captive thumbscrew securing the PCI card guide to the chassis . 11. Rotate the PCI card guide into the up position and then swivel it away
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    2-42 Compaq ProLiant 6400R Maintenance and Service Guide 12. Remove the primary power supply cable and the redundant power supply cable from the two rear power outlets. Cut the plastic tie wrap securing
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    Removal and Replacement Procedures 2-43 15. Unplug the two AC power cords from the power backplane board. Figure 2-40. Unplugging the two AC power cords from the power backplane board 16. Disconnect all the remaining cables from the power backplane board assembly. 17. Loosen the three thumbscrews
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    2-44 Compaq ProLiant 6400R Maintenance and Service Guide Side Access Panel To remove the side access panel, 1. Perform the Power Modules" earlier in this chapter. 4. Remove the memory board. See "Memory Board" in the section entitled "Memory" earlier in this chapter. 5. Remove the peripheral board.
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    preparation procedures. See "Preparation Procedures" earlier in this chapter. 2. Remove all hot-plug power supplies. See "Hot-Plug Power Supply" earlier in this chapter. 3. Remove I/O fans 1 and 2. See "I/O Hot-Plug Fans" earlier in this chapter.
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    Compaq ProLiant 6400R Maintenance and Service Guide 4. Loosen the captive thumbscrew . 5. Rotate the PCI card guide into the up position, and then swivel it away from the chassis . 1 2 Figure 2-44. Rotating the PCI card guide the memory board. See "Memory Board" in the section entitled "Memory"
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    Removal and Replacement Procedures 2-47 14. Loosen the four thumbscrews securing the AC power cord brackets . 3 3 Figure 2-45. Removing the AC power cord brackets 15. Unplug the two AC power cords from the power backplane board . 4 4 Figure 2-46. Unplugging the two AC power cords from the power
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    2-48 Compaq ProLiant 6400R Maintenance and Service Guide 17. Remove the T-15 green ground wire screw from the plug assembly , and , then push in the plug assembly . NOTE: The external rear fan has been removed for clarity. 6 7 Figure 2-48. Removing the AC power supply connector from the chassis
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    in fire or water. Do not short the external contacts. Replace the battery only with the Compaq spare designated for this product. CAUTION: Batteries, battery packs, and accumulators should not be completely. You must disconnect the power cord from the server before removing the peripheral board.
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    2-50 Compaq ProLiant 6400R Maintenance and Service Guide 4. Remove the lithium battery from the peripheral board. CAUTION: BIOS settings will be lost after the flat disk battery is removed. BIOS settings must be reconfigured after the battery is replaced. 5. Snap the replacement battery into the
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    Diagnostics and Troubleshooting This chapter describes software and firmware diagnostic tools available for all Compaq server products. The sections in this chapter are: Diagnostic Tools Utility Overview Default Configuration Utilities Access Power-On Self-Test (POST) Diagnostics Software Array
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 69
    Compaq ProLiant 6400R Maintenance and Service Guide Tool Compaq Diagnostics Program Compaq Inspect Utility Compaq Insight Manager Compaq Survey Utility Table 3-1 Diagnostic Tools What it is Utility to assist testing and verification of operation of Compaq hardware. If problems are found, Compaq
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    . For a list of Compaq servers still supported by the tool, visit the Compaq website: http://www.compaq.com The Integrated Management Log requires Compaq operating system-dependent drivers. Refer to Compaq Support Software CD for instructions on installing the appropriate drivers. If the server has
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    3-4 Compaq ProLiant 6400R Maintenance and Service Guide Default Configuration When the system is first you insert a System Configuration, Diagnostics, or SmartStart and Support Software CD into the CD-ROM drive before to powering on the server, the system ROM boots to that utility. If the system ROM
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    Diagnostics and Troubleshooting 3-5 Utilities Access The Compaq SmartStart and Support Software CD contains the SmartStart program and many of the Compaq utilities needed to maintain the system, including System Configuration Utility Array Configuration Utility Array Diagnostic Utility ROMPaq
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    3-6 Compaq ProLiant 6400R Maintenance and Service Guide To create diskette versions of the utilities from the CD, 1. Boot the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software Disks, and then select Next. 3. Select the diskette you
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    assembly as indicated. Check documentation for supported processors, and, if supported, remove the processor and update the system to latest ROM. Replace the physical ROM part. 1 long, 1 short None None None 2 long System ROM checksum Options ROM checksum Direct Memory Access (DMA) timers, and so
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    3-8 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 164-Memory Size Error 2 short 172-Configuration None Nonvolatile Memory Invalid 173-Slot ID None Mismatch 174-Configuration/ None Slot Mismatch Device Not Found
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    Diagnostics and Troubleshooting 3-9 Table 3-2 POST 301-Keyboard Error None or Test Fixture Installed Probable Source of Problem Processor in slot x failed. Recommended Action Run Diagnostics. failure. Call Compaq service provider. Catastrophic chipset failure. Call Compaq service provider.
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    3-10 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible system to cool 1611-Fan failure detected 1611-I/O Fan (Fan X) failure detected 2 short 2 short 2 short 2 short 2 short 2 short Probable Source of Problem Keyboard failure. (ZZ
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    Diagnostics and Troubleshooting 3-11 Table 3-2 POST Error Messages continued Error Code Audible Beeps 1611-I/O Fan (Fan 5) failure detected 2 short Processor X None initialized at 550/100 System fans not redundant 1611-CPU Fan (Fan X) failure detected 1612-Primary power supply failure 1613
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    Compaq ProLiant 6400R Maintenance and Service Guide 0 None does not support DMA Mode. Probable Source of Problem The system has detected drive position changes. If the drive is part of a nonfault-tolerant configuration, back ) with one with a different memory size. Controller has detected an
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    Troubleshooting 3-13 Table 3-2 POST Error Messages continued Error Code Audible Beeps Probable Source of Problem 1731-Fixed Disk 1 does not support to Conflict With an ISA Card. ISA cards with 16-bit memory cannot be configured in memory range C0000 to DFFFF along with the SMART-2/E 8-bit Option
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    14 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps Probable Source of Problem 1767-Slot x Drive Array Option ROM is Not Programmed Correctly or may Conflict with the Memory Address Range of an ISA Card. Check the Memory Address
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    Diagnostics and Troubleshooting 3-15 None 1781-Disk 1 Failure None Probable Source of Problem SMART-2 Controller error. Data found in the array ProLiant backplane, or Smart Array Controller. External and internal SCSI drives Reconfigure drives. are both configured to port 1. Cooling fan
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    16 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 1782-Disk Controller None Failure 1783-Slot x Drive None Array Controller Failure 1784-Drive Array None Drive Failure, Physical Drive Probable Source of Problem Hard
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    Troubleshooting 3-17 Table 3-2 POST Error Messages continued Error Code Audible Beeps Probable Source of Problem Recommended Action 1785-Drive Array not Configured None Configuration error See actions below. Run Compaq Array Configuration Utility Run the Compaq that supports more
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    3-18 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Interim Recovery Mode will be enabled if configured for fault tolerance. Probable Source of Problem Interim Data Recovery mode. Data have not been recovered yet. Recommended Action Press
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    Troubleshooting Accelerator is temporarily disabled. Probable Source of Problem Hard drive error or wrong drive type power was interrupted while data were in the array accelerator memory. The data stored in the array accelerator do not correspond Compaq IDA-2 without the array accelerator. continued
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 87
    3-20 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 1797-Drive Array - None Array Accelerator Read Error Occurred. Data in Array Accelerator has been lost.
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    Diagnostics and Troubleshooting 3-21 The following options are available from the Diagnostics and Utilities menu: Test Computer Inspect Computer Upgrade Firmware Remote Utilities Diagnose Drive Array Diagnostic error codes are generated when the Diagnostics software recognizes a problem. These error
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    3-22 Compaq ProLiant 6400R Maintenance and Service Guide 100 - 199, Primary Processor Test Error Codes The 100 xx 111-xx 112-xx 113-xx 114-xx 116-xx 122-xx 123-xx 199-xx Description CPU test failed. DMA page registers test failed. Interrupt controller master test failed. Port 61 error. Keyboard
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    Diagnostics and Troubleshooting 3-23 200 - 299, Memory Test Error Codes The 200 series of diagnostic error codes identifies failures with the memory subsystem. Table 3-4 Memory Test Error Codes Error Code 200-xx Description Invalid memory configuration 201-xx 202-xx 203-xx 204-xx 205-xx 206-xx
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    3-24 Compaq ProLiant 6400R Maintenance and Service Guide 400 - 499, Parallel Printer Test Error Codes The 400 series of diagnostic error codes identifies failures with parallel printer interface card or system board functions.
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    Diagnostics and Troubleshooting 3-25 500 - 599, Video Display Unit Test Error Codes The 509-xx 510-xx 511-xx 512-xx 514-xx 516-xx Description Video controller test failed. Video memory test failed. Video attribute test failed. Video character set test failed. Video 80x25-mode 9x14 character cell
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    3-26 Compaq ProLiant 6400R Maintenance and Service Guide 600 - 699, Diskette Drive Test Error Codes The 600 series of diagnostic error codes identifies failures with diskette, diskette drive, or system board functions. Table 3-8
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    Diagnostics and Troubleshooting 3-27 1100 - 1199, Serial Test Error Codes The 1100 series of diagnostic error codes identifies failures with serial and parallel interface board or system board
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    3-28 Compaq ProLiant 6400R Maintenance and Service Guide 1700 - 1799, Hard Drive Test Error Codes The 1700 series of diagnostic error codes identifies failures with hard drives, hard drive controller boards, hard drive
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    and Troubleshooting 3-29 Tape format failed. Tape drive sensor test failed. Tape Beginning of Tape/End of Tape (BOT/EOT) test failed. Tape read test failed. Tape write error codes identifies failures of the Compaq Network Interface Controller. Table 3-13 Compaq NIC Boards Test Error Codes Error
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 97
    3-30 Compaq ProLiant 6400R Maintenance and Service Guide 6500 - 6599, SCSI Hard Drive Test Error Codes The 6500 series of diagnostic error codes identifies failures with SCSI hard drives, SCSI hard drive controller
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    Replace the system board and retest. Array Diagnostic Utility The ADU is a Microsoft Windows-based software tool designed to run on all Compaq servers that support Compaq array controllers and run SmartStart 4.10 or later. The two main functions of ADU are to collect all possible information about
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    32 Compaq ProLiant 6400R Maintenance and Service Guide Starting ADU 1. Insert the SmartStart CD into the CD-ROM drive. 2. Reboot the system from the SmartStart board. List of the last 32 parity errors on transfers to or from memory on the array accelerator board. Displays starting memory address,
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    and Troubleshooting 3- problem with the drive. Accelerator status: Excessive ECC errors detected in at least one cache line. As a result, at least one cache line is no longer in use At least one line in the cache is no longer in use because of excessive ECC errors detected during use of the memory
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    3-34 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-18 ADU Diagnostic Messages continued Message in posted write memory at reinitialization. Data will be flushed to disk. Not an error or data loss condition. Accelerator status: Warranty alert Catastrophic problem with array
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    Diagnostics and Troubleshooting 3-35 Table 3-18 ADU Diagnostic Messages continued Message Description . If controller was previously configured and you change drive locations, there may be a problem with placement of the drives. ADU examines each physical drive and detects drives that have
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    3-36 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-18 ADU Diagnostic Messages continued Message Description by the issuing of the Accelerator Disable command because of an operating system device driver. Drive (bay) X firmware needs upgrading Firmware on this physical drive is
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    memory error Error occurred reading RIS copy from SCSI Port x Drive ID x FYI: Drive (bay) X is non-Compaq that supports instructions. Replace the array accelerator board. If there were multiple errors, the drive may need to be replaced. If problems exist with the drive, replace it with a Compaq
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    3-38 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-18 ADU Diagnostic Messages continued Message the only difference between the controller and nonvolatile RAM data, this is not a problem. Otherwise, run the System Configuration Utility. Run the System Configuration Utility to
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    and Troubleshooting 3- X status = LOOSE CABLE DETECTED A physical drive has a cabling problem. Logical Drive X status = NEEDS RECOVER A physical drive in the to rebuild the replaced drive. Check the fans and the operating environment. Check the fans and the operating environment. Nothing needs to
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    Compaq ProLiant 6400R Maintenance and Service Guide Table 3-18 ADU Diagnostic Messages continued Message Description Loose cable detected logical drives may be marked FAILED until corrected ADU found loose cable. If logical drives are marked FAILED, they will be unusable until the problem memory
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    and Troubleshooting 3-41 ID Y firmware needs upgrading Drive firmware may cause problems and should be upgraded. Set configuration command issued System Configuration Utility to reinitialize the array accelerator board. Run the Compaq Upgrade Utility to place the latest firmware on all drives. If
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    3-42 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-18 ADU Diagnostic Messages continued Message Description Unrecoverable read error Read parity errors were detected during the attempt to read the same data from both sides of mirrored memory. Data loss will occur. WARNING - Drive
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 110
    condition Critical-component failure The IML requires Compaq operating system-dependent drivers. Refer to the Compaq Support Software CD for instructions on installing the appropriate drivers. Refer to the setup and installation guide that came with the server or to the Integrated Management Display
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 111
    3-44 Compaq ProLiant 6400R Maintenance and Service Guide Viewing the Event List 1. From Compaq Insight Manager, select the appropriate server, and then select View Device Data. The selected server displays, with buttons around its perimeter. 2. Select the Recovery button and Integrated Management
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 112
    and Troubleshooting 3-45 Event List The Event List displays the affected components and the associated error messages. Though the same basic information displays, the format of the list may differ, depending on whether you view it on the Integrated Management Display, from within Compaq Insight
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 113
    3-46 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-19 Event Messages continued Event Type Event Message Uncorrectable error Uncorrectable Memory Error (Slot X, Memory Module X). Uncorrectable Memory Error (System Memory). Uncorrectable Memory Error (Memory Module unknown).
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 114
    Troubleshooting 3-47 Table 3-19 Event Messages continued Event Type Event Message AC voltage problem System AC Power Problem (Power Supply X). Power AC overload System AC Power Overload (Power Supply X). Automatic Server Error Recovery Compaq servers provide rapid recovery services for
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    3-48 Compaq ProLiant 6400R Maintenance and Service Guide Memory Fault Recovery Tracking (with option upgrade kit) Remote-Flash Redundant ROM These are discussed in more detail on the server documentation CD. Automatic Server Recovery-2 ASR-2 lets the server restart automatically from the operating
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    in the Critical Error Log. Run Diagnostics to diagnose and resolve the problem. You can configure ASR-2 to restart the server into Compaq Utilities to diagnose the critical error or to start the operating system to return the server to operational status as rapidly as possible. When you enable ASR
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 117
    3-50 Compaq ProLiant 6400R Maintenance and Service Guide When you enable ASR-2 to start Compaq Utilities, the server restarts after a critical error and loads Compaq Utilities from the system partition on the hard drive. You can configure the server to start Compaq Utilities in four different ways:
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 118
    for 5 minutes reduces server downtime and enables the server to recover quickly. For local, attended servers onsite, you can set the software error recovery time-out for 20 or 30 minutes, giving you time to arrive at the server to diagnose the problem. The Compaq Health Driver is independent of the
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 119
    3-52 Compaq ProLiant 6400R Maintenance and Service Guide Hardware or software error occurs. | Error is recorded in the Critical Error Log or the IML, depending on the server configuration. | Operating system halts normal operation. | ASR timer expires. | Server is reset. | If a modem is
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    and Troubleshooting 3-53 Booting into Compaq Utilities When you enable ASR-2 to start into Compaq Utilities and a critical error occurs, the operating system-specific Health Driver logs the error information in the Critical Error Log or the IML, and the ASR-2 feature restarts the server. When
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 121
    3-54 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-21 Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities continued Pager Data Setting Description Pager message 1234567# Represents a unique number (maximum of seven numeric only digits) that you
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    instead of spaces within the name-for example, Compaq Server. If you use IPX network access to the Compaq Utilities, the server name is used to advertise NVT host services. The name displays in the Compaq Insight Manager server list when the program determines that it can communicate with
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 123
    3-56 Compaq ProLiant 6400R Maintenance and Service Guide Booting into the Operating System When you enable ASR-2 to restart into the operating system and a critical error occurs, ASR-2 logs the error in the Critical Error Log or IML and restarts the server. The system ROM pages the designated
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 124
    Error Log for Server Health Log, records memory errors, and catastrophic hardware and software errors that cause the system to fail. The information helps you quickly to identify and correct the problem, minimizing downtime. You can view the IML or Critical Error Log through Compaq Insight Manager
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 125
    3-58 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-23 ASR-2 IML or Critical Error Log Messages Message Abnormal Program Termination ASR-2 detected by ROM ASR-2 Test Event Automatic Server Recovery Base Memory Parity Error Automatic Server Recovery Extended Memory Parity Error
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 126
    and Troubleshooting 3-59 Table 3-23 ASR-2 IML or Critical Error Log Messages continued Message Description NMI - Processor Parity Error The processor detected a data error, resulting in a server failure. Server Manager Failure An error occurred with the Server Manager/R. NMI - Software
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 127
    3-60 Compaq ProLiant 6400R Maintenance and Service Guide Date System board revision Assembly version drive if a drive fails. To use the reconstruction feature, you must configure the server for drive mirroring or data guarding. The reconstruction decreases system downtime by allowing enabling
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 128
    downtime by enabling diagnosis of actual network interface failures. Memory Fault Recovery Tracking The feature inspects the operation of the memory subsystem looking for uncorrectable memory errors. Remote Service Features Compaq servers have the following management features that you can access
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    3-62 Compaq ProLiant 6400R Maintenance and Service Guide ROMPaq Error Recovery Options Occasionally, it may be desirable to upgrade the current system ROM because of ROM upgrade desired by the customer New SmartStart CD-ROM Need to upgrade server processors Request from Compaq Upgrading the system
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 130
    , "Redundant ROM Image Recovery," for complete instructions. After a failed ROMPaq, power down the server and repeat the above process. Redundant ROM the flash process on a server that has redundant ROM, the server should come up as usual on the same image that it booted, but the inactive, redundant
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 131
    3-64 Compaq ProLiant 6400R Maintenance and Service Guide Compaq Insight Manager Compaq Insight Manager is the Compaq application for easily managing network devices. Compaq Insight Manager delivers intelligent monitoring and alerting as well as visual control of the servers. In Compaq servers, every
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 132
    as visual control of the Compaq hardware. For hardware failures, Compaq Insight Manager also provides a full complement of remote maintenance and control facilities. For additional information, refer to the online Compaq Insight Manager User Guide on the server documentation CD that accompanied the
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 133
    , Switches, and LED Indicators This chapter provides connector, switch, and LED information for Compaq ProLiant 6400R servers. NOTE: Many of the figures in this chapter show the external rear hot-plug redundant CPU fan. The information in the figures also applies to the external rear hot-plug
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 134
    4-2 Compaq ProLiant 6400R Maintenance and Service Guide 1 2 3 654321 5 4 Figure 4-1. Rear panel connectors Table 4-1 Rear Panel Components Item Description Peripheral board connectors * Network Interface Controller (NIC) connectors VHDCI SCSI knockouts Primary hot-plug
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 135
    and LED Indicators 4-3 System Board Connectors The following figure and table show ProLiant 6400R Server system board connectors, and give the corresponding connector descriptions. 1 2 3 not used) Processor Power Module (PPM) connectors Memory board connector Power sensor cable connector IDE cable
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 136
    4-4 Compaq ProLiant 6400R Maintenance and Service Guide Peripheral Board Connectors The following figure and table show ProLiant 6400R server system board connectors, and give the corresponding connector descriptions. 1 2 3 4 5 6 7 10 8 9 Figure 4-3. Peripheral board connectors Table 4-3
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 137
    Power Backplane Board Connectors The following figure and table show ProLiant 6400R server backplane board connectors, and give the corresponding connector descriptions. Fan connector 5 Fan connector 2 Fan connector 1 Redundant power supply connector Primary power supply connector Fan
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    4-6 Compaq ProLiant 6400R Maintenance and Service Guide Ultra2 SCSI Simplex Board Connectors The following figure and table show ProLiant 6400R server Ultra2 SCSI simplex board connectors, and give the corresponding connector descriptions. 2 1 3 4 5 Figure 4-5. Ultra2 SCSI simplex board connectors
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 139
    hot-plug redundant system fan assembly uninstall 4 Off Diskette boot override 5 Off Boot password disable 6 Off Clear configuration contents Note: The "On" position activates the function. * Earlier versions of the ProLiant 6400R server equipped with a single rear CPU fan have this switch
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 140
    4-8 Compaq ProLiant 6400R Maintenance and Service Guide Processor Core Frequency Switches (SW2 and SW3) The core frequency switches are located on the system board. The following sections give the location and default settings for SW2 and SW3 core frequency switches for ProLiant servers. NOTE: Core
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 141
    Connectors, Switches, and LED Indicators 4-9 LED Indicators Hot-Plug Power Supply LED Indicators ProLiant 6400R servers ship with two hot-plug, dual-rated, 450-watt power supplies installed. Each hot-plug power supply has a status and an AC power indicator. The
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 142
    4-10 Compaq ProLiant 6400R Maintenance and Service Guide Hot-Plug Fan LED Indicators The following figure and table show the location of the hot-plug fans and LEDs, and give the hot-plug fan locations. 2 1 7 6 43 5 Figure 4-9. Hot-plug fan and LED locations Table 4-9 Hot-Plug Fan and LED
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 143
    LED Indicators The following figure and table show the front bezel fan LED indicators, and give the corresponding LED status descriptions. 123 Item Description Condition Power Green Amber Interlock system Green Amber Fan Green Amber Status System power On Standby Interlock status OK
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 144
    4-12 Compaq ProLiant 6400R Maintenance and Service Guide The following figure and table show the location of the fan LED, and give the corresponding LED status descriptions. Figure 4-11. Hot-plug fan LED LED Condition Green Amber Table 4-11 Hot-Plug Fan LED Indicators Status Fan has power and is
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 145
    The PCI Hot Plug LEDs at each expansion slot provide a visual status of each board slot. The LEDs are viewed from the rear of the server or by opening the PCI Hot Plug access door on the top access panel. Table 4-12 indicates the appropriate slot condition and status for each
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 146
    4-14 Compaq ProLiant 6400R Maintenance and Service Guide LED Green Amber Green Amber Green Amber Power to this slot is turned Off but this slot needs ATTENTION. There may be a problem with the slot, board or driver. 1. Open the slot release lever (the amber LED turns Off). 2. Remove or replace
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 147
    LED icons, and the corresponding LED icon replacement conditions. Figure 4-13. Hot-plug hard drive LED icon indicators OK to remove drive if not part of fault-tolerant configuration DO NOT remove drive DO NOT remove drive OFF Online Drive Access Figure 4-14. Hot-plug hard drive replacement
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    4-16 Compaq ProLiant 6400R Maintenance and Service Guide Interlock LED Indicators Improperly seated components in On On On On On On On Memory board Note: Only the left LED in any row can provide a valid indication of error. After ensuring that the server is powered down and power cables are
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 149
    5 Chapter Physical and Operating Specifications This chapter provides operating and performance specifications for the components described in the following sections: System Unit Hot-Plug Power Supply Dual Inline Memory Modules (DIMMs) 1.44-MB Diskette Drive 24X or Higher Low-Profile CD-ROM Drive
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    5-2 Compaq ProLiant 6400R Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height Depth Width Hz 8 A 450 W/750 W (lowline/highline) 500 W/780 W (lowline/highline) 2291 BTU/hr 10° to 35°C (50° to 95°F) -30° to 60°C (-20° to 140°F) 20% to 80% 5% to 90
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 151
    Nominal line voltage Range input line Frequency range Power factor Input current Inrush current Holdup time General specifications Full output rating Minimum load Ambient temperature range Operating Storage Dielectric voltage withstand Input to output Input to ground Input transient susceptibility
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 152
    5-4 Compaq ProLiant 6400R Maintenance and Service Guide Dual Inline Memory Modules (DIMMs) Table 5-3 DIMM Specifications Model 1 Size 32, -MB Diskette Drive Specifications Size LED indicators (front panel) Read/write capacity per diskette (high/low density) Drives supported Drive height Drive
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 153
    5-5 24X or Higher Low-Profile CD-ROM Drive Table 5-5 24X or Higher Low-Profile CD-ROM Drive Specifications Applicable disk Capacity Block size Dimensions Height Depth Width Weight Data transfer rate Sustained Burst Access times (typical) Full stroke Random Disc Diameter Rotational speed
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 154
    5-6 Compaq ProLiant 6400R Maintenance and Service Guide Table 5-5 24X or Higher Low-Profile CD-ROM Drive Specifications continued Stop time < 4 seconds Laser parameters Type Semiconductor laser GaAIAs Wave length 780 nm +/- 25 nm Divergence angle 53.5 degrees +/- 1.5 degrees Output power
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 155
    stroke Physical configuration Bytes/sector Logical blocks (in millions) Operating temperature Fahrenheit Celsius Table 5-7 Hot-Plug Hard Drive Specifications 4.3 GB 7,200 4293.6 Third 1.0 2.5 4.3 GB 10,000 4293.6 Third 1.0 2.5 9.1 GB 7,200 9100 Third 1.0 2.5 3.5 8.9 Wide-Ultra2 SCSI 80 Mbit
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 156
    part number 1-6 removing 2-19 removing, illustrated 2-19 replacing 2-19 address bit permuting description 2-32 memory configuration example 2-32 memory recovery 3-49 booting into Compaq Utilities 3-53 booting into operating system servers 3-51 for remote servers 3-51 hardware requirements 3-49
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 157
    2 Compaq ProLiant 6400R Maintenance and Service Guide Integrated Management Log messages 3-57 network card slot, restart serial interface, restart setting 3-56 software error recovery 3-50 recovery boot option 3-50 recovery timeout 3-50 standby recovery server option 3-50 server port 3-50 time-out 3-
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 158
    defined 3-43, 3-65 description 3-2 remote maintenance 3-65 viewing the event list 3-44 Compaq Integrated Remote Console, features 3-51 Compaq Network Interface Controller See NIC Compaq SmartStart and Support Software CD, contents 2-1 Compaq Survey Utility description 3-2 installing 3-2 viewing
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 159
    4 Compaq ProLiant 6400R Maintenance and Service Guide Network Interface Controller (NIC), identified 4-2 parallel, identified 4-4 PCI Hot 3-54 DIMMs See memory diskette boot, overriding 4-7 diskette drive cable folding and routing diagram 2-22 disabling 3-62 location 2-13 part number 1-6 position,
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 160
    maintenance and service guide, part number 1-7 Drive Array Advanced Diagnostics See DAAD drive array, diagnosing 3-21 drive bays identified 2-13 illustrated 2-13 drivers, installing 3-3 dual port PCI Netelligent 10/100 I-Base controller See NIC E electric shock icon viii, 2-2 electrostatic discharge
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 161
    6 Compaq ProLiant 6400R Maintenance and Service Guide Data / Slot Mismatch 3-8 Configuration Nonvolatile Memory Invalid 3-8 Configuration Not Complete 3-8 3-35 restarted with a signature of zero 3-36 CPU Fan (Fan X) failure detected 3-11 CPU Fan controller not responding 3-11 Current SCSI bus cable
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 162
    support Block Mode 3-13 Fixed Disk failed Identify command 3-13 Fixed Disk failed Set Block Mode command 3-13 FYI, Drive (bay) X is non-Compaq supplied 3-37 I/O Fan (Fan X) failure detected 3-10, 3-11 I/O Fan 3-11 Memory Address Error 3-8 Memory Detection Failure 3-8 Memory Error 3-8 Memory Size
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 163
    8 Compaq ProLiant 6400R Maintenance and Service Guide Power Supply Failure, Power Supply Unplugged, or Power Supply Fan Failure 3-11 Write Cache enabled on X 3-42 Write memory error 3-42 Wrong Accelerator 3-42 ESD precautions 2-1 preventing 2-1 Event List See also IMD defined 3-45 printing 3-44
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 164
    , 2-2 hazardous energy circuits symbol viii, 2-2 Health Driver, description 3-51 help additional sources ix Compaq Authorized Resellers, telephone numbers x Compaq website x technical support telephone numbers x hot-plug devices, accessing 2-5 hot-plug dual CPU fan See fans hot-plug fans See fans
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 165
    10 Compaq ProLiant 6400R Maintenance and Service Guide hot-plug hard drives See hard drives hot-plug power supply See power supply http://www.compaq.com x I icons on equipment viii, 2-2 IDE cable connector, identified 4-3 illustrated parts map, part number 1-7 illustrations A/C power cord and plug
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 166
    location 2-37 power supply explained 4-9 overview 4-9 power switch, part number 1-5 M maintenance and service guide, part number 1-7 mechanical parts, exploded view 1-2 media storage devices illustrated 2-13 part numbers 1-6 removing 2-13 memory address bit permuting 2-32 configuring for address bit
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 167
    12 Compaq ProLiant 6400R Maintenance and Service Guide part number 1-6 removing 2-33 removing, illustrated 2-33 replacing 2-33 memory errors, recorded to Log 3-57 memory modules See memory miscellaneous cable connectors, identified 4-3, 4-5 miscellaneous hardware kit, part number 1-3, 1-7
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 168
    1-6 power cables 10-position 1-7 12-position 1-7 CD/LVD 1-7 fan 1-7 hard drive 1-7 power supply 1-5 power supply blank cover 1-7 parts handling 2-2 packaging 2-1 storing 2-1 transporting 2-1 password, disabling 3-62 password, disabling boot 4-7 PCI boards, configuring automatically 3-3 PCI card guide
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 169
    14 Compaq ProLiant 6400R Maintenance and Service Guide connectors, identified 4-5 LEDs, explained 4-9 LEDs, illustrated 4-9 overview 4-9 part number 1-5 rear panel connector, identified 4-2 removing 2-25 removing, illustrated 2-25 replacing 2-25 specifications 5-3 power supply blank cover, part
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 170
    status indicator, defined 4-13 SmartStart and Support Software CD booting from 3-4 contents 3-5 running utilities 3-5 running utilities from 3-6 software error recovery boot option 3-50 recovery from 3-48, 3-50 recovery timeout 3-50 software, required for servicing 2-1 specifications CD-ROM drive
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 171
    16 Compaq ProLiant 6400R Maintenance and Service Guide system fan assembly uninstall switch 4-7 system interlock LEDs function 4-16 identifying interlock fault 4-16 illustrated 4-16 locating 4-16 system partition, accessing utilities from 3-5 system unit specifications 5-2 T tables 1.44-MB Diskette
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 172
    Remote Utilities, accessing 3-21 ROMPaq Firmware Upgrade, accessing 3-5 running from SmartStart and Support Software CD 3-6 starting from ASR-2 3-53 Survey, defined 3-44 System Configuration accessing 2-1, 3-5 booting from pager 3-53 description 3-3 executing 3-6 running 3-3 Test Computer, accessing
  • HP ProLiant 6400R | Compaq ProLiant 6400R Servers - Page 173
    18 Compaq ProLiant 6400R Maintenance and Service Guide V video connector, identified 4-4 disabling on-board 3-62, 4-7 test error codes 3-25 W warnings battery handling and disposal 2-49 component level repairs ix electric shock viii, 2-2 electric
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ProLiant 6400R
Maintenance and Service Guide
Third Edition (April 2000)
Part Number 401054-003
Spare Part Number 101978-003
Compaq Computer Corporation