HP ProLiant 6400R Compaq ProLiant 6400R Servers - Page 84

Run Array Diagnostic Utility if

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Diagnostics and Troubleshooting 3-17 Table 3-2 POST Error Messages continued Error Code Audible Beeps Probable Source of Problem Recommended Action 1785-Drive Array not Configured None Configuration error See actions below. Run Compaq Array Configuration Utility Run the Compaq Array Configuration Utility. No drives detected. Turn off system, and check SCSI cable connections to make sure drives are attached properly. Array Accelerator Memory Size Increased. Run the Compaq System Configuration Utility. External Cable(s) Attached to Wrong SCSI Port Connector(s). Turn system power off and swap SCSI power connectors to prevent data loss. Drive positions cannot be changed during Capacity Expansion. Run Array Diagnostic Utility if previous positions are unknown. Then turn system power Off and move drives to their original positions. Drive positions appear to have changed. Run Array Diagnostic Utility if previous positions are unknown. Then turn the system power off, and move the drives to their original positions. Configuration information indicates drive positions beyond the capability of this controller. This may be due to drive movement from a controller that supports more drives than the current controller. To avoid data loss, turn the system power off and reattach the drives to the original controller. Configuration information indicates drives were configured on a controller with a newer firmware version. To avoid data loss, reattach the drives to the original controller, or upgrade the controller firmware to the version of the original controller, using Option ROMPaq. Press F1 to resume. Note: A bad power cable connection to the drive or noise on the data cable may cause a false 1788 error message. If a bad power cable connection causes this error message and not because of an incorrect drive replacement, repair the connection and press F2. If this message was not due to a bad power cable connection and no drive replacement took place, this error message may indicate noise on the data cable. Check cable for proper routing. continued

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Diagnostics and Troubleshooting
3-17
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
1785-Drive Array not
Configured
None
Configuration error
See actions below.
Run Compaq Array
Configuration Utility
Run the Compaq Array
Configuration Utility.
No drives detected.
Turn off system, and check
SCSI cable connections to make
sure drives are attached
properly.
Array Accelerator
Memory Size
Increased.
Run the Compaq System
Configuration Utility.
External Cable(s)
Attached to Wrong
SCSI Port
Connector(s).
Turn system power off and
swap SCSI power connectors to
prevent data loss.
Drive positions
cannot be changed
during Capacity
Expansion.
Run Array Diagnostic Utility if
previous positions are unknown.
Then turn system power Off and
move drives to their original
positions.
Drive positions
appear to have
changed.
Run Array Diagnostic Utility if
previous positions are unknown.
Then turn the system power off,
and move the drives to their
original positions.
Configuration
information
indicates drive
positions beyond
the capability of
this controller. This
may be due to
drive movement
from a controller
that supports more
drives than the
current controller.
To avoid data loss, turn the
system power off and reattach
the drives to the original
controller.
Configuration
information
indicates drives
were configured on
a controller with a
newer firmware
version.
To avoid data loss, reattach the
drives to the original controller,
or upgrade the controller
firmware to the version of the
original controller, using Option
ROMPaq.
Press
F1
to resume.
Note:
A bad power cable connection to the drive or noise on the data cable may cause a false 1788 error message.
If a bad power cable connection causes this error message and not because of an incorrect drive replacement, repair
the connection and press
F2
. If this message was not due to a bad power cable connection and no drive replacement
took place, this error message may indicate noise on the data cable. Check cable for proper routing.
continued