HP ProLiant DL280 HP ProLiant Storage Server with Windows Storage Server 2003 - Page 15

Additional applications and utilities Description The Adaptec Storage Manager utility can fail to display RAID controller information when a system configured in DHCP mode for the network address does not obtain an IP address in a timely manner. Workaround Restart the AdaptecStorageManagerAgent service after ensuring that the system has a valid IP address. Issue: Version information of HP Insight Diagnostics is not displayed properly in Japanese Description When the version information link that is around the upper right side of Insight-Diag page is clicked, a mini window is displayed showing you the version of the utility. Within the Japanese environment, part of the version string may be displayed as corrupted text. Workaround Check the Auto-Select Encoding option of Internet Explorer (View > Encoding > Auto-Select). Issue: General view of the HP Server Management System is not displayed Description The HP SMS needs the Macromedia Flash player to display the General view on the DL100 G2 storage server. Workaround Download and install the Macromedia Flash player. Issue: Write cache disabled on ML110 G1, ML110 G2, DL100, and DL100 G2 Description The Adaptec 2410SA and Adaptec 2610SA controllers contain cache memory that may be used for read ahead or write back. Enabling the write back cache improves performance by allowing the operating system to assume the write made it to disk when in fact the write only made it to the onboard memory. While this does improve performance substantially, data loss can occur on writes that make it to memory but not to disk in the event of a power failure to the unit. Workaround HP recommends that an uninterruptible power supply (UPS) be used with the unit for cache enablement to ensure that data loss does not occur. Cache memory may be adjusted via the Adaptec Storage Manager utility or via the ROM based setup. By default, the Adaptec Storage Manager sets the write cache to enabled on newly created logical disks via the tool. The setting should be reviewed and set appropriately if a new logical device is created by the user. Issue: A blank page is opened when the Array Diagnostic Utility is executed Description A blank page opens as hpapp://ADU/default.htm when the Array Diagnostic Utility 7.40.7.0 is executed. The blank page does not close after the Array Diagnostic Utility is closed. Workaround Close the window manually. Issue: Help files are not displayed for Broadcom Advanced Control Suite Description When selecting the Help button for the Broadcom Advanced Control Suite (Start > Programs > Broadcom > Broadcom Advanced Control Suite 2), the Help files are not displayed for the DL100 G2 server. Workaround HP engineers are working to resolve this issue. Data Protection Manager This section describes issues related to Microsoft Data Protection Manager (DPM) running on HP ProLiant Storage Servers. Storage Server with Windows Storage Server 2003 R2 15