HP ProLiant DL280 HP ProLiant Storage Server with Windows Storage Server 2003 - Page 17

Issue: Data Protection Manager Cannot install DPM File Agent on Windows Storage Server 2003 (pre-R2) computers with the Storage Manager quota feature installed Description Interoperability issues between Qafilter.sys and DPM prevent DPM from being used to protect Windows-powered Network Attached Storage (NAS) computers using Windows Storage Server 2003 (prior to R2) that have Storage Manager quota feature installed. NOTE: This issue does not apply to the ProLiant ML110 G2 Storage Server 320 GB model with the Express edition of Windows Storage Server 2003. Workaround For customers not currently using the features of Storage Manager (for example, Directory Quotas, File Screening, and Disk Reports) on Windows Storage Server 2003 (pre-R2) storage servers or StorageWorks NAS where the DPM File Agent is to be installed: Uninstall Storage Manager and all related hotfixes prior to deploying the DPM Agent with the NAS system. Install the DPM File Agent. If required, Storage Manager can be reinstalled using the setup file located in the c:\hpnas\Components folder, however, the DPM File Agent must be uninstalled before Storage Manager is installed. For customers requiring use of Storage Manager on Windows Storage Server 2003 (pre-R2) storage servers or StorageWorks NAS where the DPM File Agent is to be installed: A previous version of release notes (March 2006) mentions installing Microsoft hotfix KB896718. This does not completely fix the issue. HP and Microsoft engineers are working to resolve this issue. HP recommends that users do not install the DPM File Agent until a new Microsoft hotfix is released. Contact HP support for the hotfix status, and when released, to obtain the Microsoft hotfix. System installation and recovery process This section describes issues related to installing the operating system on a storage server or performing the recovery process. Storage Server with Windows Storage Server 2003 R2 17