HP ProLiant DL280 HP ProLiant Storage Server with Windows Storage Server 2003 - Page 6

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R2 upgrade Workaround HP ProLiant Storage Server iSCSI Feature Pack R2 v2.01 allows you to use the iSCSI Feature Pack on ProLiant Storage Servers using Windows Storage Server 2003 R2. Go to http://h20293.www2.hp.com/portal/swdepot/ displayProductInfo.do?productNumber=T3669-10201 to obtain the software. Issue: An unhandled exception message appears during an R2 upgrade over the network Description When upgrading to Windows Storage Server 2003 from a network share, an exception message appears that stops the upgrade from continuing. Workaround Run the upgrade from the server and not over the network. Issue: Localization script has no affect on Region and Language options Description After upgrading to Windows Storage Server 2003 R2, the localization script c:\hpnas\conv.vbs does not change the language settings of the system through the Region and Language options. Workaround Use the Storage Server R2 Localization DVD. The DVD can be obtained from http:// h20293.www2.hp.com/portal/swdepot/displayProductsList.do?category=NAS. The R2-based platforms were developed to convert an upgraded system to French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Korean, and Japanese. Issue: HP Insight Diagnostics fails after the R2 upgrade Description The HP Insight Diagnostics may quit unexpectedly, or you may receive the following message after an upgrade to Windows Storage Server 2003 R2 is performed: HP Insight Diagnostics encountered a problem and needed to close. With this failure, an error event ID 1000 is applied to the application log with the following details: Source: Application error Category: (100) Event ID: 1000 Description: Faulting application HpDiags.exe, version 6.3.1.887, faulting module lhw_dl.dll, version 6.3.1.887 Workaround Go to http://h18004.www1.hp.com/products/servers/management/hpid/ index.html and download the latest version of the HP Insight Diagnostics. Issue: The MPIO drivers on the standard and enterprise systems are not current Description On standard and enterprise systems, the MPIO drivers located in the c:\hpnas\components\sanconnect folder are not up-to-date. Workaround Go to http://h18006.www1.hp.com/products/sanworks/multipathoptions/ index.html and download the latest version of the MPIO drivers for your operating system. Issue: An exception message occurs when the R2 upgrade DVD is run on a system that has already been upgraded Description The R2 upgrade is designed to be installed once. No further upgrade is possible on a previously upgraded system with the upgrade DVD. Workaround Do not run the R2 upgrade on a system that has been successfully upgraded to R2. 6

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R2
upgrade
Workaround
HP
ProLiant
Storage
Server
iSCSI
Feature
Pack
R2
v2.01
allows
you
to
use
the
iSCSI
Feature
Pack
on
ProLiant
Storage
Servers
using
Windows
Storage
Server
2003
R2.
Go
to
displayProductInfo.do?productNumber=T3669-10201
to
obtain
the
software.
Issue:
An
unhandled
exception
message
appears
during
an
R2
upgrade
over
the
network
Description
When
upgrading
to
Windows
Storage
Server
2003
from
a
network
share,
an
exception
message
appears
that
stops
the
upgrade
from
continuing.
Workaround
Run
the
upgrade
from
the
server
and
not
over
the
network.
Issue:
Localization
script
has
no
affect
on
Region
and
Language
options
Description
After
upgrading
to
Windows
Storage
Server
2003
R2,
the
localization
script
c:\hpnas\conv.vbs
does
not
change
the
language
settings
of
the
system
through
the
Region
and
Language
options.
Workaround
Use
the
Storage
Server
R2
Localization
DVD.
The DVD
can be obtained from
http://
h20293.www2.hp.com/portal/swdepot/displayProductsList.do?category=NAS
.
The
R2-based
platforms
were
developed
to
convert
an
upgraded
system
to
French,
Italian,
German,
Spanish,
Simpli
fi
ed
Chinese,
Traditional
Chinese,
Korean,
and
Japanese.
Issue:
HP
Insight
Diagnostics
fails
after
the
R2
upgrade
Description
The
HP
Insight
Diagnostics
may
quit
unexpectedly,
or
you
may
receive
the
following
message
after
an
upgrade
to
Windows
Storage
Server
2003
R2
is
performed:
HP
Insight
Diagnostics
encountered
a
problem
and
needed
to
close.
With
this
failure,
an
error
event
ID
1000
is
applied
to
the
application
log
with
the
following
details:
Source:
Application
error
Category:
(100)
Event
ID:
1000
Description:
Faulting
application
HpDiags.exe,
version
6.3.1.887,
faulting
module
lhw_dl.dll,
version
6.3.1.887
Workaround
Go
to
index.html
and download the
latest
version of
the
HP
Insight
Diagnostics.
Issue:
The
MPIO
drivers
on
the
standard
and
enterprise
systems
are
not
current
Description
On
standard
and
enterprise
systems,
the
MPIO
drivers
located
in
the
c:\hpnas\components\sanconnect
folder
are
not
up-to-date.
Workaround
Go
to
index.html
and
download
the
latest
version
of
the
MPIO
drivers
for
your
operating
system.
Issue:
An
exception
message
occurs
when
the
R2
upgrade
DVD
is
run
on
a
system
that
has
already
been
upgraded
Description
The
R2
upgrade
is
designed
to
be
installed
once.
No
further
upgrade
is
possible
on
a
previously
upgraded
system
with
the
upgrade
DVD.
Workaround
Do
not
run
the
R2
upgrade
on
a
system
that
has
been
successfully
upgraded
to
R2.
6