HP ProLiant DL280 HP ProLiant Storage Server with Windows Storage Server 2003 - Page 16

Issue: Data Protection Manager Two hotfixes need to be installed after running DPM mini-setup Description The following two hotfixes should be installed only after the DPM mini-setup is complete: • DataProtectionManager2006-KB910330.exe • DataProtectionManager2006-KB911169.exe These hotfixes can be obtained from the c:\hpnas\components\hotfix folder on the Data Protection Storage Server. Workaround Not applicable. Issue: DPM Administration tool can overwrite data on a physical disk with no warning given Description On storage servers with Data Protection Manager, if certain steps are followed, volumes can be created on a physical disk that the DPM Administration tool does not see. If these physical disks are allocated to DPM, the volumes will be removed with no warning about data loss given to the user. Workaround Always click the Rescan option before adding new disks to DPM. Issue: DON'T ERASE disk can be added to the DPM storage pool Description The DON'T ERASE disk is displayed in the list of disks that can be added to the storage pool in DPM. The DON'T ERASE disk is used during a Quick Restore, and any data on this disk will be deleted in the event of a Quick Restore. Workaround Do not use the DON'T ERASE disk to store DPM data. Issue: Event ID:1101 SNMP warning displayed in System Event log Description The following warning may be logged to the System Event log for the Data Protection Storage Server: Event Source: SNMP Event ID: 1101 The SNMP Service is ignoring extension agent key SOFTWARE\Microsoft\MSSQLServer\SNMP\Current Version because it is missing or mis-configured. Because DPM only installs a named instance of SQL, it does not create the correct SNMP registry keys. Workaround See http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q279870& for more details about the issue and workaround. Issue: Japanese characters are not rendered properly in DPM reports when exported to a PDF file Description Japanese characters are not rendered properly when a report is exported to a PDF file. The "?" symbol is shown in lieu of Japanese characters. This can be seen on all types of DPM reports (for example, Administrator Recovery, Disk Utilization, Network Traffic, Shadow Copy, and Synchronization). This is a known issue with Adobe Acrobat software versions 6.x and 7.0 that are installed on the storage server. Workaround Other formats (for example, xls and htm) that can be used for exporting reports are rendered properly. 16