HP R1500 HP UPS R5000 User Guide - Page 46

Silencing an audible alarm, Battery connection condition, Bypass is unavailable

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Silencing an audible alarm To silence an alarm, press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing. IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. • If a utility power failure caused the alarm, the alarm silences after power is restored. For information about audible alarm conditions, see "Alarm troubleshooting (on page 44)." Battery connection condition Possible cause: • The UPS does not recognize the internal batteries. • Two or more battery trays are disconnected. Action: 1. Be sure that all the battery trays are fully seated and locked in place. 2. If the condition persists, contact an HP authorized service representative. Bypass is unavailable Possible cause: The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS continues to supply power to the connected equipment. Action: 1. Verify the bypass utility. 2. Check for one of the following alarms: o Bypass over or under voltage o Bypass over or under frequency o Bypass unavailable General alarm condition Action: 1. If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). 2. Check the batteries: a. Allow the UPS batteries to charge for 48 hours. b. If a Battery Fault occurs, replace the batteries. 3. Reduce the load: Troubleshooting 46

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Troubleshooting 46
Silencing an audible alarm
To silence an alarm, press any button on the front panel display to silence the alarm. If the alarm status
changes, the alarm beeps again, overriding the previous alarm silencing.
IMPORTANT:
•
Although the audible alarm silences, the condition that caused the alarm to sound may still
exist.
•
If a utility power failure caused the alarm, the alarm silences after power is restored.
For information about audible alarm conditions, see "Alarm troubleshooting (on page
44
)."
Battery connection condition
Possible cause:
•
The UPS does not recognize the internal batteries.
•
Two or more battery trays are disconnected.
Action:
1.
Be sure that all the battery trays are fully seated and locked in place.
2.
If the condition persists, contact an HP authorized service representative.
Bypass is unavailable
Possible cause:
The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS
continues to supply power to the connected equipment.
Action:
1.
Verify the bypass utility.
2.
Check for one of the following alarms:
o
Bypass over or under voltage
o
Bypass over or under frequency
o
Bypass unavailable
General alarm condition
Action
:
1.
If power management software is being used, check the log files to obtain specific error information to
help identify the problem.
For more information about the causes of a general alarm condition, see the HP Power Manager user
guide available for download from the HP website (
).
2.
Check the batteries:
a.
Allow the UPS batteries to charge for 48 hours.
b.
If a Battery Fault occurs, replace the batteries.
3.
Reduce the load: