HP Scanjet 3000 User Guide - Page 7

Order parts and accessories ...44 4 Solve problems ...45 Basic troubleshooting tips ...46 Test the scanner ...46 Interpret control panel lights and patterns ...48 Scanner installation problems ...49 Check the cables ...49 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 49 Power issues ...51 Check that the scanner has power ...51 Scanner will not turn on ...51 The scanner has paused or shut down 51 Scanner keeps turning off ...52 Paper jams ...53 Clear jams from the document feeder 53 An item loaded in the scanner jams repeatedly 53 Paper feed issues ...54 Paper jamming, skewing, misfeeds, or multiple-page feeds 54 Paper does not feed from the scanner 54 Image quality problems ...55 Vertical white or colored stripes appear on the printed page 55 Scanned images are not straight ...55 The scanned images have streaks or scratches 55 Scanned image is fuzzy ...55 The scan is completely black or completely white 56 The bottom of the scanned image is cut off 56 The image cannot be enlarged ...56 Scanner operation problems ...57 Connection issues ...57 Check the USB connection 57 Buttons are not working properly ...57 Scanning performance issues ...58 Scanner does not scan immediately 58 Scanner is scanning items very slowly 58 Scanner scans only one side of a two-sided page 58 Scanned pages are missing at the scan destination 58 Scanned pages are out of order at the scan destination 58 Scan files are too large 58 Issues with text recognition (OCR) (Windows 59 Additional troubleshooting ...60 ENWW v