HP Spectre 13-ap0000 Maintenance and Service Guide - Page 64

Creating the recovery media, Using the HP Cloud Recovery Download Tool to create recovery media

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Creating the recovery media To create HP Recovery media using HP Recovery Manager: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Create recovery media, and then follow the on-screen instructions. If you need to recover the system, see Recovering using HP Recovery Manager on page 57. Using the HP Cloud Recovery Download Tool to create recovery media To create HP Recovery media using the HP Cloud Recovery Download Tool: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, and then follow the on-screen instructions. Restoring and recovery Restoring and recovery can be performed using one or more of the following options: Windows tools, HP Recovery Manager, or the HP Recovery partition. IMPORTANT: HP Recovery Manager and the HP Recovery partition are not available for Windows 10 S products. Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools for backing up, restoring, and recovering your computer on page 54. Restoring using HP Recovery Manager and the HP Recovery partition You can use HP Recovery Manager and the HP Recovery partition (select products only) to restore the computer to the original factory state: ● Resolving problems with preinstalled applications or drivers-To correct a problem with a preinstalled application or driver: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● Using System Recovery-To recover the Windows partition to original factory content, select the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 57. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 55. ● Using Factory Reset (select products only)-Restores the computer to its original factory state by deleting all information from the hard drive and recreating the partitions and then reinstalling the operating system and the software that was installed at the factory (select products only). To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 55. NOTE: If you have replaced the hard drive in the computer, you can use the Factory Reset option to install the operating system and the software that was installed at the factory. 56 Chapter 6 Backing up, restoring, and recovering

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Creating the recovery media
To create HP Recovery media using HP Recovery Manager:
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning these steps.
1.
Type
recovery
in the taskbar search box, and then select
HP Recovery Manager
.
2.
Select
Create recovery media
, and then follow the on-screen instructions.
If you need to recover the system, see
Recovering using HP Recovery Manager
on page
57
.
Using the HP Cloud Recovery Download Tool to create recovery media
To create HP Recovery media using the HP Cloud Recovery Download Tool:
1.
Go to
support
.
2.
Select
Software and Drivers
, and then follow the on-screen instructions.
Restoring and recovery
Restoring and recovery can be performed using one or more of the following options: Windows tools, HP
Recovery Manager, or the HP Recovery partition.
IMPORTANT:
HP Recovery Manager and the HP Recovery partition are not available for Windows 10 S products.
Restoring, resetting, and refreshing using Windows tools
Windows offers several options for restoring, resetting, and refreshing the computer. For details, see
Using
Windows tools for backing up, restoring, and recovering your computer
on page
54
.
Restoring using HP Recovery Manager and the HP Recovery partition
You can use HP Recovery Manager and the HP Recovery partition (select products only) to restore the computer
to the original factory state:
●
Resolving problems with preinstalled applications or drivers
—To correct a problem with a preinstalled
application or driver:
1.
Type
recovery
in the taskbar search box, and then select
HP Recovery Manager
.
2.
Select
Reinstall drivers and/or applications
, and then follow the on-screen instructions.
●
Using System Recovery
—To recover the Windows partition to original factory content, select the
System
Recovery
option from the HP Recovery partition (select products only) or use the HP Recovery media. For
more information, see
Recovering using HP Recovery Manager
on page
57
. If you have not already
created recovery media, see
Creating HP Recovery media (select products only)
on page
55
.
●
Using Factory Reset
(select products only)—Restores the computer to its original factory state by deleting
all information from the hard drive and recreating the partitions and then reinstalling the operating system
and the software that was installed at the factory (select products only). To use the
Factory Reset
option,
you must use HP Recovery media. If you have not already created recovery media, see
Creating HP
Recovery media (select products only)
on page
55
.
NOTE:
If you have replaced the hard drive in the computer, you can use the Factory Reset option to install
the operating system and the software that was installed at the factory.
56
Chapter 6
Backing up, restoring, and recovering