HP StoreOnce D2D4324 HP D2D Gen2E Backup Systems Maintenance and Service Guide - Page 9

POST messages and troubleshooting, Tasks that are unique to the HP D2D, Software upgrades

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Figure 3 Rear view of the HP D2D2502/2504 1. Power supply cable socket 2. LAN port 1 (always used for data connection) 3. LAN port 2 4. iLO2 Management port (Do not use for data) 5. PCIe slots (one full and one low profile) 6. VGA port for system console monitor 7. USB ports for system console keyboard and mouse POST messages and troubleshooting The HP D2D Web Management Interface is the primary source of troubleshooting information. However, it is not able to capture power-on self-test hardware-related issues. Always refer to the appropriate Maintenance and Service Guide for Power-On Self-Test (POST) information. To view POST messages you will need a system console attached to the HP D2D. Please see the HP D2D Backup System User Guide for more information about connecting and using the system console. Tasks that are unique to the HP D2D The following tasks are described in this guide: • How to replace the flash memory module • How to replace the motherboard • How to replace the HP Smart Array RAID controller Software upgrades The Web Management Interface is used to upgrade software and also has a link to the HP Support website from where the software must be downloaded. Language Pack upgrades are also available to ensure all updates to screen messages and help text are displayed correctly in all languages. For more information about the upgrade process and how to use the Web Management Interface, please refer to the Software (Administration) section of the Web Management Interface chapter in the HP D2D Backup System User Guide. See also Related documentation (page 26). POST messages and troubleshooting 9

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Figure 3 Rear view of the HP D2D2502/2504
5. PCIe slots (one full and one low profile)
1. Power supply cable socket
6. VGA port for system console monitor
2. LAN port 1 (always used for data connection)
7. USB ports for system console keyboard and mouse
3. LAN port 2
4. iLO2 Management port (Do
not
use for data)
POST messages and troubleshooting
The HP D2D Web Management Interface is the primary source of troubleshooting information.
However, it is not able to capture power-on self-test hardware-related issues. Always refer to the
appropriate Maintenance and Service Guide for Power-On Self-Test (POST) information. To view
POST messages you will need a system console attached to the HP D2D. Please see the HP D2D
Backup System User Guide for more information about connecting and using the system console.
Tasks that are unique to the HP D2D
The following tasks are described in this guide:
•
How to replace the flash memory module
•
How to replace the motherboard
•
How to replace the HP Smart Array RAID controller
Software upgrades
The Web Management Interface is used to upgrade software and also has a link to the HP Support
website from where the software must be downloaded. Language Pack upgrades are also available
to ensure all updates to screen messages and help text are displayed correctly in all languages.
For more information about the upgrade process and how to use the Web Management Interface,
please refer to the Software (Administration) section of the Web Management Interface chapter
in the
HP D2D Backup System User Guide
. See also
Related documentation (page 26)
.
POST messages and troubleshooting
9