HP TouchSmart 310-1033 Upgrading and Servicing
HP TouchSmart 310-1033 Manual
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HP TouchSmart 310-1033 manual content summary:
- HP TouchSmart 310-1033 | Upgrading and Servicing - Page 1
UPGRADING AND SERVICING GUIDE HP TouchSmart310 Computer features may vary by model. Removing and Replacing a CD/DVD Replacing Memory 14 Removing the Memory 14 Installing a New Memory Card 18 Troubleshooting 22 Removing and Replacing a Computer Stand ..24 Removing the Stand 24 Installing a New Stand - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 2
ii 628371-001 - - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 3
Removing and replacing a CD-DVD drive HP TouchSmart310 Computer features may vary by model. Before You Begin Observe the following requirements before removing and replacing the CD/DVD drive. IMPORTANT: A CD/DVD - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 4
Removing and Replacing a CD/DVD Drive 10 - 15 minutes Removing the CD/DVD Drive 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the computer by disconnecting the power cord from the back of the - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 5
7 Insert the tip of a large paper clip into the hole on the CD/DVD drive bezel to release the CD-DVD drive tray. 9 Insert a flathead screwdriver into the slot to gently push out the CD/DVD tray. 8 Loosen the two captive screws on the CD/DVD tray with a #1 Phillips screwdriver. 10 Remove the CD/ - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 6
11 Remove the bracket on one side of the CD/DVD tray by removing the two screws. Save the bracket and the screws. Installing a New CD/DVD Drive NOTE: The replacement CD/DVD drive may not look exactly the same as the original drive due to different manufacturers or models. Hewlett-Packard always - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 7
4 Replace the second bracket on the other side of the CD/DVD drive. 7 Insert a flathead screwdriver into the slot to push the CD/DVD drive in further. 5 Align the screw holes on the bracket with the screw holes on the drive and replace the two screws. 8 Tighten the two captive screws. 6 Slide - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 8
10 Place the computer in an upright position. 12 Plug the power cord into the back of the computer. 11 Reconnect all the cables. 13 Press the power button to turn on the computer. 6 628371-001 - Removing and Replacing a CD/DVD Drive - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 9
Removing and replacing a Hard Disk Drive HP TouchSmart310 Computer features may vary by model. Before You Begin Observe the following requirements before removing and replacing the hard disk drive. IMPORTANT: A hard disk - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 10
Removing and Replacing a Hard Disk Drive 15-20 MINUTES Removing the Hard Disk Drive 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the computer by disconnecting the power cord from the back of the - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 11
7 Remove the stand cover from the stand. 10 Lift the hard disk drive cage out of the computer. 8 The hard disk drive is underneath the stand cover. Use a #1 Phillips screwdriver to loosen the captive screw that secures the hard disk drive cage to the computer. This screw is not removed. 11 Use a - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 12
Installing a New Hard Disk Drive NOTE: The replacement hard disk drive may not look exactly the same as the original drive due to different manufacturers or models. Hewlett-Packard always provides quality parts that meet or exceed your original computer specifications. 1 Insert the new hard disk - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 13
6 Replace the stand cover on the stand at the back of the computer. 9 Reconnect all the cables. 7 Tighten the screw that secures the stand cover to the back of the computer. 10 Plug the power cord into the back of the computer. 8 Place the computer in an upright position. 11 Press the power - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 14
it using the system recovery discs. To install the operating system, refer to the instructions included with your system recovery discs, or available from the HP support site (www.hp.com/support). After the operating system has been installed, you will need to reinstall any applications and - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 15
Upgrading or replacing Memory HP TouchSmart310 Computer features may vary by model. Before You Begin Observe the following requirements before removing and replacing memory. IMPORTANT: A memory card is extremely sensitive - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 16
Upgrading or Replacing Memory 10 - 15 minutes Removing the Memory 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the computer by disconnecting the power cord from the back of the computer. 5 Lay - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 17
7 Lift the bottom edges of the stand cover to remove it from the stand. 9 Lift the stand to remove it from the computer. 8 Remove the four screws that attach the stand to the back of the computer, using a flathead or Torx screwdriver. 10 Insert a large paper clip into the hole on the CD/DVD drive - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 18
12 Insert a flathead screwdriver into the slot to gently push out the CD/DVD tray. 14 Remove the four screws from the back cover. 13 Remove the CD/DVD drive tray from the computer. 15 Insert your fingers into the CD/DVD Drive slot to lift the back cover off the computer. CAUTION: Be sure to push - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 19
17 Locate the memory cards on the back of the computer. 19 Holding the memory card by its edges, remove it from the compartment. IMPORTANT: If you are removing both cards, you must remove the upper one before removing the lower one. 18 Use your fingers to press outwards on the retaining clips at - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 20
Installing a New Memory Card NOTE: The replacement memory card may not look exactly the same as the original drive due to different manufacturers or models. Hewlett-Packard always provides quality parts that meet or exceed your original computer specifications. IMPORTANT: If you are replacing both - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 21
6 Replace the back cover, snapping it into place. Press all the way around the computer, making sure there are no gaps between the back cover and the computer. 8 When replacing the stand, insert the two small hooks on the stand into the slots at the back of the computer. 7 Replace the four screws - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 22
10 Replace the stand. 13 Tighten the screw that secures the stand cover to the back of the computer. 11 Use a flathead or Torx screwdriver to replace the four screws on the stand. 14 Slide the CD/DVD drive assembly partially into the computer. 12 Replace the stand cover on the stand at the back - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 23
16 Tighten the two captive screws. 19 Reconnect all the cables. 17 Push the CD/DVD drive all the way in until the bezel on the tray is flush with the side of the computer. 20 Plug in the power cord. 18 Place the computer in an upright position. 21 Press the power button to turn on the computer. - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 24
Troubleshooting If the computer displays a memory error after you have turned it back on, turn the computer off and unplug the power cord, then open up - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 25
Removing and replacing a Computer Stand HP TouchSmart310 Computer features may vary by model. Before You Begin Observe the following requirements before removing and replacing the stand. WARNING: Never open the cover - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 26
Removing and Replacing a Computer Stand 5-10 minutes 1 Removing the Stand 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the computer by disconnecting the power cord in back. 5 Lay the computer - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 27
7 Lift the edges of the stand cover to remove it from the stand. Installing a New Stand 1 When replacing the stand, insert the two small hooks on the stand into the slots at the back of the computer. 8 Use a flathead or Torx screwdriver to remove the four screws that attach the stand to the back - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 28
3 Replace the stand. 6 Tighten the screw that secures the stand cover to the back of the computer. 4 Use a flathead or Torx screwdriver to replace the four screws on the stand. 7 Place the computer in an upright position. 5 Replace the stand cover on the stand at the back of the computer. 8 - HP TouchSmart 310-1033 | Upgrading and Servicing - Page 29
9 Plug in the power cord. 10 Press the power button to turn on the computer. Copyright © 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Part Number: 628371-001
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Removing and Replacing a CD/DVD Drive
........
2
Removing the CD/DVD Drive
................................
2
Installing a New CD/DVD Drive
............................
4
Removing and Replacing a Hard Disk Drive
.....
8
Removing the Hard Disk Drive
...............................
8
Installing a New Hard Disk Drive
........................
10
Upgrading or Replacing Memory
...................
14
Removing the Memory
.......................................
14
Installing a New Memory Card
...........................
18
Troubleshooting
.................................................
22
Removing and Replacing a Computer Stand ..24
Removing the Stand
...........................................
24
Installing a New Stand
.......................................
25
UPGRADING AND SERVICING GUIDE
Computer features may vary by model.
HP TouchSmart
310