HP Z420 HP Z420, Z620, and Z820 Workstation Series User Guide - Page 43

Locating warranty information, HP troubleshooting resources and tools, HP Support Assistant, E-support - drivers windows 8

Page 43 highlights

Locating warranty information To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool. To locate an existing Care Pack, see http://www.hp.com/go/lookuptool. To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for troubleshooting. HP Support Assistant HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided assistance to help maintain optimum workstation performance. To access HPSA, click Start > All Programs > HP Help and Support > HP Support Assistant. NOTE: HP Support Assistant is not available on Linux. E-support Online access and support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services. The following Web sites are also available to you: ● http://www.hp.com-Provides useful product information. ● http://www.hp.com/support/workstation_manuals-Provides the latest online documentation. ● http://www.hp.com/go/workstationsupport-Provides technical support information for workstations. ● http://www.hp.com/support-Provides a listing of the worldwide technical support phone numbers. Access the telephone numbers by visiting the Web site, then select your region, and click Contact HP in the upper-left corner. ● http://www.hp.com/support/workstation_swdrivers-Provides access to software and drivers for workstations. Locating warranty information 35

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Locating warranty information
To locate base warranty information, see
support/warranty-lookuptool
.
To locate an existing Care Pack, see
go/lookuptool
.
To extend a standard product warranty, visit
hps/carepack
. HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.
HP troubleshooting resources and tools
This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for
troubleshooting.
HP Support Assistant
HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and
resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and
guided assistance to help maintain optimum workstation performance. To access HPSA, click
Start >
All Programs > HP Help and Support > HP Support Assistant
.
NOTE:
HP Support Assistant is not available on Linux.
E-support
Online access and support resources include Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following Web sites are also available to you:
—Provides useful product information.
support/workstation_manuals
—Provides the latest online documentation.
go/workstationsupport
—Provides technical support information for
workstations.
support
—Provides a listing of the worldwide technical support phone
numbers. Access the telephone numbers by visiting the Web site, then select your region, and click
Contact HP
in the upper-left corner.
support/workstation_swdrivers
—Provides access to software and drivers for
workstations.
Locating warranty information
35