HP nx6320 HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh
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- HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 1
Getting Started HP Compaq Notebook PC Document Part Number: 409814-001 March 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®. Enhanced for Accessibility - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 2
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Notebook PC First Edition: March 2006 Document - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 3
Set up the computer 1-14 Step 1: Insert the battery pack 1-15 Step 2: Connect the computer to external power. . . 1-16 Step 3: Turn on the Protect the computer 2-1 Protect the computer from viruses 2-1 Protect your system files 2-2 Protect your privacy 2-2 Protect the computer from power - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 4
Connect to a computer network 2-5 Update your software 2-6 Locate the user guides 2-6 Turn off the computer correctly 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 Is the computer unable to start up 3-2 Is the computer screen blank 3-3 Is software functioning - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 5
Contents Recovering your system B-6 Creating recovery discs B-6 Performing a recovery B-8 C Connect to the Internet from your home Choose an ISP C-1 Using the New Connection Wizard C-2 Choose the type of Internet access C-3 Index Getting Started v - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 6
by model. The illustrations in this chapter identify the standard external features included in most computer models. Computer hardware Component 1 HP Smart AC Adapter 3 Primary battery pack 2 Power cord 4 Modem cable ✎ Older AC adapters do not work with this computer. Getting Started 1-1 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 7
First-time setup Top components ✎ Refer to the illustration that most closely matches your computer. Component 1 Power light 2 Power button 3 Display switch 4 Info Center button 5 Wireless button 6 Wireless light 7 Presentation button 8 Caps lock light 1-2 9 Num lock light - Volume mute button q - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 8
First-time setup Component 1 Power light 2 Power button 3 Display switch 4 Wireless button 5 Wireless light 6 Caps lock light 7 Num lock light Getting Started 1-3 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 9
First-time setup Keys ✎ Your computer may look slightly different from the illustration in this section. Component 1 esc key 2 fn key 3 Windows logo key 4 Windows applications key 5 Embedded numeric keypad keys 6 Function keys 1-4 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 10
Pointing devices TouchPad (select models only) First-time setup Component 1 TouchPad 2 Left TouchPad button 3 TouchPad scroll zone 4 Right TouchPad button Getting Started 1-5 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 11
First-time setup Pointing stick (select models only) Component 1 Pointing stick 2 Left pointing stick button 3 Right pointing stick button 1-6 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 12
First-time setup Front components ✎ Refer to the illustration that most closely matches your computer. Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Display release latch 6 Speakers (2) 7 Digital Media Slot 8 Digital Media Slot light Getting Started 1-7 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 13
First-time setup Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Display release latch 6 Speakers (2) 1-8 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 14
First-time setup Rear components ✎ Refer to the illustration that most closely matches your computer. Component 1 Security cable slot 2 Power connector 3 Parallel port 4 S-Video-out jack Component 1 Security cable slot 2 Power connector Getting Started 1-9 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 15
First-time setup Right-side components ✎ Refer to the illustration that most closely matches your computer. Component 1 USB ports (2) 2 1394 port 3 RJ-11 (modem) jack 4 Optical drive 5 Optical drive button 6 Serial port Component 1 1394 port 2 RJ-11 (modem) jack 1-10 3 Optical drive 4 Optical - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 16
First-time setup Left-side components ✎ Your computer may look slightly different from the illustration in this section. Component 1 ExpressCard slot 6 (select models only) 2 ExpressCard slot eject button 7 3 RJ-45 (network) jack 8 4 External monitor port 9 5 Vent - USB ports (2) Audio- - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 17
✎ Refer to the illustration that most closely matches your computer. Component 1 Hard drive bay 5 Primary battery pack release latches (2) 2 Expansion memory module 6 Battery bay and Mini Card compartment 3 Accessory battery connector 7 Vents (4) 4 Docking connector 1-12 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 18
First-time setup Component 1 Hard drive bay 4 Primary battery pack release latches (2) 2 Expansion memory module 5 Battery bay and Mini Card compartment 3 Accessory battery connector 6 Vents (4) Getting Started 1-13 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 19
: To prevent file corruption and to ensure that the correct drivers are installed: ■� Do not set up the computer for the Insert the battery pack into the computer so that it can begin to charge as soon as the computer is connected to external power. 2. Connect the computer to external power. 3. - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 20
First-time setup Step 1: Insert the battery pack To insert a primary battery pack: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. The battery pack release latches 2 automatically lock the - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 21
To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3. When the computer receives AC power, the battery pack begins to charge and the - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 22
is fully charged and the battery light is turned off. (A partially charged new battery pack can run the computer after software setup is complete, but battery charge displays will not be accurate until the new battery pack has been fully charged.) ✎ Power cords and AC outlets vary in appearance by - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 23
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. 1-18 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 24
First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. Getting Started 1-19 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 25
a brief software setup. Follow the on-screen instructions to set up the software. Note the following an operating system language before the "Welcome to Windows" page is displayed, choose carefully. On some to the Internet from your home," in this guide. If you do not send your registration during - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 26
the recovery discs, you can increase the amount of space on the hard drive by deleting the recovery partition. However, doing this is not recommended. HP Recovery CD/DVD Creator allows you to create a set of recovery discs for the computer. The recovery discs are used to boot up your computer - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 27
Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended). 4. Click Next. The Recovery CD/DVD Creator Wizard opens. 5. Click Next. 6. Follow the on-screen instructions to create - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 28
the optical drive, and then follow the on-screen instructions. Protect the computer The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation. Protect the computer from viruses When you use the computer - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 29
Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to back up software updated. Many software applications contain security enhancements. For information about updating your operating system and software, refer to "Update - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 30
computer or electronics retailers. ■� During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ■� If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. Telephone line - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 31
by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located in the Help and Support Center - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 32
(WWAN) device ■ Bluetooth® device ■ Internal modem If you plan to connect the computer to a home office LAN or WLAN, refer to the Help and Support Center for information on networking. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide that came with - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 33
the Help and Support Center (select Start > Help and Support > User Guides), or on a User Guides disc included with some models. For more information about the resources available through the Help and Support Center, refer to "Help and Support Center" in Chapter 3, "Troubleshooting." 2-6 Getting - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 34
operating system by selecting Start > Turn Off Computer > Turn Off. ✎ In Windows XP Professional, select Start > Turn Off Computer > Shut down > OK. (If Press and hold the power button for at least 5 seconds. ■� Disconnect the computer from external power and remove the battery pack. Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 35
computer problems, follow the troubleshooting steps below: 1. Refer to "Quick troubleshooting," next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup and repair tools - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 36
running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure. ■� If the computer is running on battery power: ❏�Remove the primary battery pack and - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 37
Windows® but is not in use, or when the computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ■ To transfer the image to the computer screen left corner of the keyboard. Getting Started 3-3 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 38
Troubleshooting Is software functioning abnormally? If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏�In Windows XP Home, select Start > Turn Off Computer > Restart. ❏�In Windows XP refer to "Protect the computer from viruses" in Chapter 2, "Next steps." - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 39
Troubleshooting Is the computer turned on, but is not responding? If the computer is turned on, but is not responding to software applications or keyboard If the computer is in Windows, press ctrl+alt+delete. Then the power button, unplug the computer from external power and remove the battery pack. - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 40
Troubleshooting Is the computer unusually warm? It is normal for the the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer. Ä CAUTION: To prevent overheating, do not obstruct vents. Use - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 41
Troubleshooting Is an external device not working? If an external device does not function as expected: ■� Turn on the device as instructed in the device user guide. Some devices, such as monitors and printers, may not be powered by the computer, and must be turned on before the computer is turned - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 42
Troubleshooting that the computer wireless antennae are free from obstructions. ■� Be sure that the cable or DSL modem and its power cord are properly connected, and to its power adapter and the cable modem, and the lights are on. ■� Disconnect and then reconnect all cables, and turn the power off - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 43
learn to use computer and operating system features. ■� Updates for your operating system, device drivers, and the software provided on your computer. ■� Checkups for computer functionality. ■� Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■� Links to - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 44
is on the bottom of the computer. ❏�To display the service tag information on the computer screen, select Start > Help and Support > My Computer. ■� Date the computer was purchased. ■� Conditions under which the problem occurred. ■� Error messages that have been displayed. ■� The manufacturer and - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 45
The following sections provide information on the operating environment specifications and power specifications of the computer. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 46
an AC or a DC power source. Although the computer can be powered from a stand-alone DC power source, it should be powered only with an AC adapter or a DC power cord supplied by or approved for an HP computer. The computer is capable of accepting DC power within the following specifications. Input - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 47
options. For information about recovering system functionality, refer to "Recovering your system." ✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ DVD±RW/R and double layer DVD±RW discs are not compatible with the - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 48
back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect user system . 6. Click Next. 7. Follow the on-screen instructions to back up specific files or folders. B-2 Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 49
> HP Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect user system settings and important data files, and then click Next. 4. Click Make a complete backup of my system, and then click Next. The "Welcome to Full Image Manager" page opens. 5. Follow the on-screen instructions - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 50
recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to recovery points make a copy of changes made after that time. HP recommends that you create recovery points ■ Before you add or extensively - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 51
up to protect user system settings and important data files, and then click Next. 4. Click Back up the modifications made on your system since your last recovery point or your first complete backup, and then click Next. The Recovery Point Manager opens. 5. Follow the on-screen instructions to - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 52
or on another drive. ✎ Before using HP Backup and Recovery Manager, try repairing the system by running Microsoft Windows System Restore. For more information, select Start > Help and Support, and then search for "System Restore." The HP Backup and Recovery Manager allows you to ■� Create recovery - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 53
Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended). 4. Click Next. The Recovery CD/DVD Creator Wizard opens. 5. Click Next. 6. Follow the on-screen instructions to create - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 54
To perform a recovery in Windows: 1. Back up all personal files before performing a recovery. For more information, refer to "Backing up specific files or folders." 2. If the computer is on, select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 55
. For more information, refer to "Backing up specific files or folders." 2. Turn on or restart the computer, and then press f11 before the Windows operating system loads. 3. Select a recovery option, and then click Next. 4. Follow the on-screen instructions to perform a recovery from the recovery - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 56
features vary depending on your computer model and your location. Choose an ISP You must set up Internet service before you can connect to the Internet. The New Connection Wizard helps you set up a new Internet account or configure the computer to use an existing account. Getting Started C-1 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 57
with such information as a specific IP address, and POP3 and SMTP settings. To access the New Connection Wizard and instructions for using the wizard: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 58
a wireless router, purchased separately. To learn about setting up wireless access, select http://www.hp.com/go/techcenter/wireless (English only). ■� Dial-up: You can access the Internet by dialing in to a service provider, using a modem cable connected to an RJ-11 (modem) jack. Getting Started - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 59
port, identifying 1-10 A AC adapter connecting 1-16 identifying 1-1 accessory battery connector, identifying 1-12, 1-13 altitude specifications A-1 antivirus software 3-4 audio-in (microphone) jack, identifying 1-11 audio-out (headphone) jack, identifying 1-11 B battery bay, identifying 1-12, 1-13 - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 60
keypad keys, identifying 1-4 environmental specifications A-1 esc key, identifying 1-4 expansion memory module compartment, identifying 1-12 ExpressCard slot eject button, identifying 1-11 ExpressCard slot, identifying 1-11 external devices, troubleshooting 3-7 external monitor port, identifying - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 61
11 Help and Support Center 3-9 hibernation 3-3 HP Smart AC Adapter, identifying 1-1 humidity specifications A-1 I battery 1-16 caps lock 1-2, 1-3 Digital Media Slot 1-7 drive 1-7, 1-8 num lock 1-2, 1-3 power 1-2, 1-3, 1-7, 1-8, 1-19 wireless 1-2, 1-3, 1-7, 1-8 locate user guides 2-6 M memory module - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 62
up Internet service C-3 surge protection 2-3 modem cable 1-1 monitor port, external 1-11 monitor, external 3-3, 3-7 N network (RJ-45) jack 1-11 network cable 1-11 network, connecting computer to 2-5 New Connection Wizard C-2 num lock light, identifying 1-2, 1-3 O operating environment specifications - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 63
specifications A-2 troubleshooting display problems 3-3 external device problems 3-7 hibernation or standby problems 3-3 overheating problems 3-6 resources for 3-1 software problems 3-4 virus problems 3-4 wireless network problems 3-8 turn off the computer 2-7 turn on the computer 1-18 U update - HP nx6320 | HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 64
1-11, 1-12, 1-13 vents, keeping free from obstructions 3-6 viruses, antivirus software 2-1 volume down button, identifying 1-2 volume mute button, identifying 1-2 volume up button, identifying 1-2 W Windows applications key, identifying 1-4 Windows logo key, identifying 1-4 wireless button
Getting Started
HP Compaq Notebook PC
Document Part Number: 409814-001±
March 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft
®
Windows
®
.
Enhanced for Accessibility