HP nx6320 HP Compaq nx6310, nx6320, nc6320 Notebook PC - Getting Started - Enh - Page 41

Is an external device not working?, Start > Help, and Support

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Troubleshooting Is an external device not working? If an external device does not function as expected: ■� Turn on the device as instructed in the device user guide. Some devices, such as monitors and printers, may not be powered by the computer, and must be turned on before the computer is turned on. ■� Be sure that ❏�All device connections are secure. ❏�The device is receiving electrical power. ❏�The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the Web site of the device manufacturer. ❏�The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the Web site of the device manufacturer. For more information about updating drivers, select Start > Help and Support. Getting Started 3-7

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Troubleshooting
Is an external device not working?
If an external device does not function as expected:
■
Turn on the device as instructed in the device user guide.
Some devices, such as monitors and printers, may not be
powered by the computer, and must be turned on before
the computer is turned on.
■
Be sure that
❏
All device connections are secure.
❏
The device is receiving electrical power.
❏
The device, especially if it is an older one, is compatible
with your operating system. For compatibility
information, refer to the Web site of the device
manufacturer.
❏
The correct drivers are installed and updated. Drivers
may be available on a CD included with the device or
on the Web site of the device manufacturer. For more
information about updating drivers, select
Start > Help
and Support
.
Getting Started
3–7