Honeywell MK7580-30B41-00 User Guide - Page 33

Troubleshooting Guide

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Troubleshooting Guide The following troubleshooting guide is for reference purposes only. Contact a customer service representative or technical support representative to preserve the limited warranty terms. See page 61 for contact information. All Interfaces Symptoms Possible Causes Solution No LEDs, beep or illumination No power is being supplied to the imager. Check transformer, outlet, and power strip. Make sure the cable is plugged into the imager. No power is being supplied to the imager from the host. Some host systems cannot supply enough current to power the MS7580. A power supply may be required. Long Razz tone on power up There has been a imager configuration failure. There has been a diagnostic failure. Contact a customer service representative, if the imager will not hold the saved configuration. Contact a customer service representative, if the imager will not function. Long Razz tone when exiting configuration mode There was a failure saving the new configuration. Re-try to configure the imager. Contact a customer service representative if the imager will not hold the saved configuration. Long Razz tone There is a scanning mechanism failure. Contact a customer service representative. Short Razz tone in configuration mode An invalid bar code has been scanned. Scan a valid bar code or quit configuration mode. 29

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Troubleshooting Guide
The following troubleshooting guide is for reference purposes only.
Contact a
customer service representative or technical support representative to preserve
the limited warranty terms. See page 61 for contact information.
All Interfaces
Symptoms
Possible Causes
Solution
No LEDs, beep
or illumination
No power is being
supplied to the
imager.
Check transformer, outlet, and
power strip.
Make sure the cable
is plugged into the imager.
No power is being
supplied to the
imager from the host.
Some host systems cannot supply
enough current to power the
MS7580.
A power supply may be
required.
Long Razz tone
on power up
There has been a
imager configuration
failure.
Contact a customer service
representative, if the imager will
not hold the saved configuration.
There has been a
diagnostic failure.
Contact a customer service
representative, if the imager will
not function.
Long Razz tone
when exiting
configuration
mode
There was a failure
saving the new
configuration.
Re-try to configure the imager.
Contact a customer service
representative if the imager will not
hold the saved configuration.
Long Razz tone
There is a scanning
mechanism failure.
Contact a customer service
representative.
Short Razz tone
in configuration
mode
An invalid bar code
has been scanned.
Scan a valid bar code or quit
configuration mode.