Honeywell NSLAN1 Installation Guide - Page 8

NSLAN1 Ethernet Board Installation Guide Shipping Instructions 4. If shipping caused damage to the unit, a claim must be filed with the commercial carrier. If any other defect is apparent, call 414-766-1700 for a return authorization. Shipping Instructions To ship equipment back to Honeywell Access Systems: 1. Contact the customer service department at 414-7661700 before returning equipment. When calling, please have available: • A description of the problem or reason for returning the equipment. • Original purchase order number, invoice number and if the unit is under warranty. • A new purchase order number if the unit is not under warranty 2. Obtain the Return Authorization Number (RMA) from the customer service department at 414-766-1700. 3. Show the RMA number on all packages shipped. Packages, which are not marked with an RMA number will be refused at the factory and returned COD. 4. Carefully pack the equipment for shipment. Use the original packing material whenever possible. Installation This section describes how to install and get the NSLAN1 Ethernet Board online and working. Programming Note The NSLAN1 will be programmed from a Command Prompt using the ARP command. ARP (Address Resolution Protocol) is a TCP/IP protocol used to convert an IP address into a physical address (called a DLC address), such as an Ethernet address. A host wishing to obtain a physical address broadcasts an ARP request onto the TCP/IP network. The host on the network that has the IP address in the request then replies with its physical hardware address (MAC address). Required Equipment • NS2 Control Panel • NSLAN1 (Ethernet Board and Mounting Kit) • A Networked Computer. NSLAN1 Ethernet Board Installation Guide Document TD1164, Revision A 6 © 2005 Honeywell International