Hoover FH51000 Product Manual - Page 27

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6. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. ! WARNING ! To reduce the risk of personal injury - Unplug before cleaning or servicing. PROBLEM Cleaner won't run Cleaner won't pick-up or low suction Water escaping from Cleaner Cleaner won't dispense Motor noise becomes high-pitched Brushrolls are not spinning POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. 1. Dirty Water Tank is not installed correctly. 2. Dirty Water Tank is full. 3. Dirty water tank is clogged. 4. Air path is clogged. 1. Dirty Water Tank is full. 2. Dirty Water tank is not installed correctly. 3. Clean Water Solution Tank not installed properly. 1. Clean water solution tank is empty. 2. Clean Water Solution Tank not installed properly. 3. Needs service. 1. Dirty Water Tank is full. 2. Dirty water tank is clogged. 3. Air path is clogged. 4. The float in the Dirty Water Tank has been activated. 1. Belt needs to be changed. 2. Something is jammed in the brushroll. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-9449200. 1. Review Placing Dirty Water Tank in base of cleaner - Pg. 8. 2. Empty Dirty Water Tank - Pg. 8. 3. Clean Dirty Water Tank - Pg. 11. 4. Unclog air path. 1. Emptying Dirty Water Tank - Pg. 8. 2. Review Placing Dirty Water Tank in base of cleaner - Pg. 8. 3. Review Clean Water Solution Tank Installation - Pg. 7. 1. Fill cleaner solution tank. 2. Review Clean Water Solution Tank Installation - Pg. 7. 3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-9449200. 1. Empty Dirty Water Tank - Pg. 8. 2. Clean Dirty Water Tank - Pg. 11. 3. Unclog air path. 4. Review Emptying & Cleaning the Dirty Water Tank Pg. 11. 1. Refer to how to change belt - Pg. 13. 2. Remove jammed item from cleaner with unit turned off and unplugged. 14

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6. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
14
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t
run
1. Power cord not firmly plugged into
outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Needs service.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Cleaner won’t
pick-up or low
suction
1. Dirty Water Tank is not installed
correctly.
1. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank - Pg. 8.
3. Dirty water tank is clogged.
3. Clean Dirty Water Tank - Pg. 11.
4. Air path is clogged.
4. Unclog air path.
Water escap-
ing from
Cleaner
1. Dirty Water Tank is full.
1. Emptying Dirty Water Tank - Pg. 8.
2. Dirty Water tank is not installed cor-
rectly.
2. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
3. Clean Water Solution Tank not installed
properly.
3. Review Clean Water Solution Tank Installation - Pg. 7.
Cleaner won’t
dispense
1. Clean water solution tank is empty.
1. Fill cleaner solution tank.
2. Clean Water Solution Tank not installed
properly.
2. Review Clean Water Solution Tank Installation - Pg. 7.
3. Needs service.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Motor noise
becomes
high-pitched
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank - Pg. 8.
2. Dirty water tank is clogged.
2. Clean Dirty Water Tank - Pg. 11.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has
been activated.
4. Review Emptying & Cleaning the Dirty Water Tank -
Pg. 11.
Brushrolls are
not spinning
1. Belt needs to be changed.
1. Refer to how to change belt - Pg. 13.
2. Something is jammed in the brushroll.
2. Remove jammed item from cleaner with unit turned
off and unplugged.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
To reduce the risk of personal injury - Unplug before cleaning or servicing.