Huawei M228 User Manual - Page 31

Troubleshooting

Page 31 highlights

13 Troubleshooting If you encounter any problem when using the phone, try to solve the problem according to the following table. If the problem still occurs, contact the service provider or the dealer. Problem Ensure that... The battery can not be charged. The charger is properly connected to the phone and the power socket. The phone can not be powered on.  The battery power is enough.  The battery is properly installed.  Press and hold . You can not make a call except an emergency call.  The phone number is correct.  You are in the network service area.  You do not enable the call restriction function. Bad call quality.  The signal strength is strong enough.  If you are staying indoors, move near to a window. During a call, the other side can not hear your voice. The microphone is not covered. 24

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24
13
Troubleshooting
If you encounter any problem when using the phone, try to solve the
problem according to the following table. If the problem still occurs,
contact the service provider or the dealer.
Problem
Ensure that…
The battery can not be
charged.
The charger is properly connected
to the phone and the power socket.
The phone can not be
powered on.
The battery power is enough.
The battery is properly installed.
Press and hold
.
You can not make a call
except an emergency call.
The phone number is correct.
You are in the network service
area.
You do not enable the call
restriction function.
Bad call quality.
The signal strength is strong
enough.
If you are staying indoors, move
near to a window.
During a call, the other side
can not hear your voice.
The microphone is not covered.