IBM 17352GX User Guide

IBM 17352GX Manual

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  • IBM 17352GX | User Guide - Page 1
    Global 2x16 Console Manager Global 4x16 Console Manager Installation and User's Guide For 1735-2GX and 1735-4GX
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    Global 2x16 Console Manager Global 4x16 Console Manager Installation and User's Guide
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    problem situations. • Attention: These notices indicate possible damage to programs, devices or data. An attention notice is placed just before the instruction with translated versions of the caution or danger statement in the IBM Safety Information book. For example, if a caution statement begins
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    Virtual media ...2 Conversion option cables ...3 OSCAR graphical user interface 4 Video ...5 Flash upgradability ...5 Accessing the rack mounting space 15 Connecting hardware to the appliance 16 Verifying Ethernet connections...16 Daisy chaining ...17 Appliance tiering...17 Configuring tiering for
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    viii Global Console Manager Installation and User's Guide Remote configuration options 22 Configuring the appliance IP address 23 Configuring users accounts and user device access using the Web interface 23 Chapter 3: Using the Web Interface 25 Supported browsers ...25 Upgrading GCM2 and GCM4
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    names 65 Configuring ports on cascade devices 66 switching system...78 Running switching system diagnostics 80 Broadcasting to target devices ...81 Chapter 5: Using the Console Menu 83 Console Main Menu...83 Network Configuration Menu ...84 Security Configuration option ...85 Firmware Management
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    x Global Console Manager Installation and User's Guide Appendix B: Virtual media ...91 Appendix C: UTP cabling...93 Appendix D: Technical specifications 95 Appendix E: Getting help and technical assistance 97 Appendix F: Notices ...99 Index...107
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    cable and a terminator connected to RJ-45 ports on a UCO cable 4 Figure 1.4: 3.7: Users window ...39 Figure 3.8: Add/Modify User window 40 Figure 3.9: Users Access Modify Cascade Device window 47 Figure 3.16: Versions window...48 Figure 3.17: COs Firmware Version Window 49 Figure 3.18: CO
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    Global Console Manager Installation and User's Guide Figure 3.23: Save Appliance Configuration window 55 Figure 3.24: Restore Appliance Configuration window 56 Figure 3.25: Save Appliance User Data window 57 Figure 3.26: Restore Appliance User window...76 Figure 4.16: User Status window ...77
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    to manage routine tasks for the target devices 64 Table 4.4: OSCAR interface status flags 69 Table 4.5: Commands to manage routine tasks for the target device 74 Table 4.6: Diagnostic test details ...80 Table C.1: UTP wiring standards...93 Table D.1: GCM2 and GCM4 appliance product specifications
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    xiv Global Console Manager Installation and User's Guide
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    overview The IBM® Global 2x16 Console Manager (GCM2) and the IBM Global 4x16 Console Manager (GCM4) appliances integrate digital and analog KVM switching technology with advanced cable management and provide access for up to three or four simultaneous users. Virtual media support is included
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    2 Global Console Manager Installation and User's Guide Users can access connected target devices remotely through the1000BASE-T Ethernet port and directly through a local user station. IP access through standard LAN connections supports target device control from anywhere in the world. Both
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    Firmware on the CO cables can be upgraded using the Web interface, the OSCAR interface, the VCS, or the Console menu. CO cable models support target devices with either PS/2 and USB ports. You must connect one of the following types of CO cables to each target device: • IBM 250 mm KVM receives power
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    4 Global Console Manager Installation and User's Guide • When target devices are daisy chained from a single ARI port, a Cat5 cable must be connected to the second RJ-45 port on a KCO or UCO that is connected to a target device. The other end of the Cat5 cable must then be connected to the first RJ-
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    VCS, or the Console menu. See Appendix A for more information about how to upgrade the firmware. Accessing the appliance through network connection The appliance uses TCP/IP for communication over Ethernet. The network port supports up to 1000BASE-T Ethernet. 10BASE-T and switched 100BASE-T Ethernet
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    Global Console Manager Installation and User's Guide Example appliance configuration Rack of target devices GCM2 or GCM4 appliance Virtual media device Ethernet Local user Figure 1.4: Example appliance configuration Table 1.1: GCM2 and GCM4 appliance model comparison Model Ports Remote users
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    , appliance, local user station, target devices, and the Ethernet network. See the following sections: • "Connecting hardware to the appliance" on page 16 • "Daisy chaining" on page 17 • "Appliance tiering" on page 17 See also the Quick Installation Guide. 6. After turning on the power, verify that
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    8 Global Console Manager Installation and User's Guide The following diagram illustrates one possible configuration for the appliance. Digital user Network Cat5 cable Local user Power cord Virtual media device* Peripherals 1-16 ARI ports Target devices 1-16 * To allow a virtual media session
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    • Virtual Console Software Installation CD • Quick Installation Guide • 1-U filler panel • 16 terminators The following additional items are needed: • A Phillips screwdriver • For each target device to be connected, one IBM Conversion Option (KCO, UCO, or VCO) and one Cat5 cable • For each switch to
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    10 Global Console Manager Installation and User's Guide Computers used to access the Web interface and client computers running the VCS must have one of the following browsers installed: • Internet Explorer 7.0 or later • Netscape 7.0 or later • Firefox 2.0 or later Computers used to access the Web
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    Chapter 2: Installation 11
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    12 Global Console Manager Installation and User's Guide General • Observe and follow service markings. • Do not service any appliance disconnect the appliance from the electrical outlet and replace the part or contact the trained service provider: • The power cable, extension cable, or connector is
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    gets wet, see the applicable section in the troubleshooting guide or contact the trained service provider. • Use the appliance only with approved on any cables. • Do not modify power cables or connectors. Consult a licensed electrician or the power company for site modifications. Always follow the
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    Global Console Manager Installation and User's Guide General guidelines • Refer to the rack installation documentation that accompanied the rack for specific than direct connections to the branch circuit (for example, use of power strips). Installing the appliance vertically in the side of a rack To
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    Chapter 2: Installation 15 Figure 2.2: Appliance vertical installation Installing the appliance horizontally in the 1-U rack mounting space NOTE: The filler panel must be placed in front of the rack when the appliance is mounted in the horizontal 1-U orientation. To install the appliance
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    16 Global Console Manager Installation and User's Guide Connecting hardware to the appliance To connect and turn on the appliance, complete the following steps: 1. Turn off the target devices that are part of the switching system. Connect one end of the supplied power cord to the back of the
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    to the second RJ-45 port on the last KCO or UCO cable in the chain. Appliance tiering GCM2 and GCM4 appliances can be tiered to integrate up to 256 target devices as part of the same switching system. Compatible earlier-model KVM switches can be tiered to enable management of up to 2048 target
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    18 Global Console Manager Installation and User's Guide Local user Tiered (secondary) LCM2 appliance GCM2 appliance (main) ARI ports Primary target devices ACI port Secondary target devices Figure 2.4: Appliance configuration with a single tiered appliance
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    • By connecting to a KCO that is connected to the local user ports on an earlier-model switch Local user GCM2 or GCM4 appliance KCO cable Cat5 cable IBM NetBay 2x8 Console Switch KCO cable IBM NetBAY 1x4 Console Switch Target device 1 Target device 2 Figure 2.5: Tiering an earlier-model
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    and User's Guide The following earlier-model switches are compatible with the GCM2 and GCM4 appliances: • IBM NetBAYTM 1x4 Console Switch • IBM NetBAY 2x8 Console Switch • IBM NetBAY ACT Remote Console Manager • IBM NetBAY ACT Local Console Manager • IBM 1x8 Console Switch • IBM 2x16 Console Switch
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    16 IBM Local 2x8 Console Manager (LCM2) appliances to the ARI ports of one GCM2 or GCM4 appliance. From the eight ARI ports on the LCM2 secondary appliances, you can either tier eight IBM 2x16 Console Switch . Configure user access to the target devices in the switching system by using one
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    22 Global Console Manager Installation and User's Guide Local configuration options By default, the OSCAR interface and the Console menu are available to any user who is able to access the local user station or a terminal connected to the serial configuration port. Table 2.2: Local configuration
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    the appliance IP address Users enter the IP address for the appliance in a browser to access the Web interface. Administrators can initially configure the IP address using either the Console menu, the OSCAR interface or the VCS. Both DHCP and static IP addressing are supported. The use of a static
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    24 Global Console Manager Installation and User's Guide 9. Click Save to enable the user's access to devices. 10. Repeat steps 5 to 9 until all users are configured. 11. Click Logout to exit from the Web interface.
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    the VCS software on a computer. • Download the appliance firmware either onto a TFTP server or onto the VCS client computer. • Upgrade the firmware on each GCM2 and GCM4 appliance to a version that supports the Web interface, using the firmware upgrade tool in the VCS Appliance Management Panel (AMP
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    the firmware that includes support for the Web interface from: http:// www.ibm.com/support/ either onto the computer that is running the VCS or onto a TFTP server. 2. In the VCS Appliances window, select the appliance, and click the Tools tab. 3. Save the appliance configuration and appliance user
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    upgrade feature of the Web interface to install an earlier version of the firmware that does not support the Web interface. See "Viewing software and firmware versions for the appliance" on page 48. 3. In the VCS Explorer window, click Units, right click the name of the appliance, click Delete
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    28 GCM2 and GCM4 Installation and User's Guide Web interface window This section gives an overview of the tabs, defines the Path numbering conventions, and the Reboot Required button. Figure 3.1: Web interface window
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    parameters" on page 33. • Tools - Reboot the appliance, upgrade firmware on the appliance and CO cables, save and restore appliance configuration files, save and restore appliance and user databases. See "Using the Tools" on page 51. Port numbers in Path columns When a target device is connected
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    GCM2 and GCM4 Installation and User's Guide and the cursor on the computer from which you are accessing the switching system. The Viewer is described in the VCS Installation and User's Guide. User access rights Three access rights are defined: User, User Administrator, and Appliance Administrator
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    called the primary user. If another (secondary) user attempts to start a KVM session the same target device, options for the secondary user depend on the following two conditions: • The access rights of the users • Whether an administrator has configured global connection sharing Automatic Sharing
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    User's Guide 3. If another user does not have an active KVM session with the target device, the Video Viewer window appears. • If another user has an active KVM session with the target device, and sharing is not enabled, or if the number of port the physical drives on the computer that can be mapped
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    3: Using the Web Interface 33 Figure 3.2: Status window 3. To disconnect user session(s), complete the following steps. a. Select the check box for one Admin and other users with Appliance Administrator and User Administrator rights can view appliance information. Users with Appliance Administrator
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    > Appliance to view the product type, name, description, eID, MAC address, digitizers (number of digital users supported), number of ARI ports and of local user ports. Configuring network parameters, KVM sessions, virtual media, and authentication When the Configure tab is selected, Admin and other
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    , select the Enable Share mode check box and complete the following steps. a. To enable secondary users to share KVM sessions without requesting permission from primary users, select the Automatic check box. b. To enable primary users to prevent sharing of sessions, select the Exclusive check box.
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    User's Guide c. To enable administrators to monitor sessions secretly, select the Stealth check box. d. To specify a time period to elapse before the appliance transfers keyboard and mouse control from a primary user to a secondary user support virtual KVM sessions are closed, clear the Lock to KVM
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    b. To lock virtual media sessions to KVM sessions, select the Lock to KVM Session check box. c. To allow primary users to have exclusive virtual media sessions, select the Allow Reserved Sessions check box. Reserved sessions remain active when the associated KVM session is closed. d. To allow shared
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    and User's Guide databases in the IP address field. b. (Optional) Change the UDP port number in the Port ID field. c. Configure the access type. d. Select the configure the parameters used when searching the LDAP directory service for users, click the Search tab and complete the following steps
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    Click the Add User button. The Add/Modify User window appears. 5. Type the username and password to assign to the user and then verify the password by typing it in the Verify Password field. The password must be between 5 and 16 characters and must contain upper and lowercase alphabetical characters
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    GCM2 and GCM4 Installation and User's Guide Figure 3.8: Add/Modify User window 6. Click Appliance Administrator, User Administrator, or User from the pull-down User Access Level menu. If User is selected, the Set User Access Rights button becomes active. a. Click the Set User Access Rights button to
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    between 5 and 16 characters and must contain upper and lowercase alphabetical characters and at least one number. 6. Click Save. To delete a user, complete the the appliances is power-cycled, or an administrator unlocks the account. A User Administrator can unlock only user accounts; an Appliance
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    User's Guide To unlock an account, complete the following steps: 1. Log into the Web interface as a user with Appliance Administrator or User Administrator rights. 2. Click the Configure tab and then click Users port 161. For third-party SNMP management software to monitor the appliance, UPD port
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    and Write strings only apply to SNMP over UDP port 161 and act as passwords that protect access to users with Appliance Administrator rights can click the SNMP > Traps option in the left menu to configure which traps are enabled and disabled. OpenManage™ IT Assistant software is the event manager
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    44 GCM2 and GCM4 Installation and User's Guide Figure 3.11: SNMP Traps Window To configure SNMP traps, complete the following steps: 1. Log into the Web interface as a user with Appliance Administrator rights. 2. Click the Configure tab and then click SNMP > Traps in the left menu. 3. Select or
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    about target devices. Users with Appliance Administrator rights can configure names for target devices. • The Server Name column lists the connected target devices whether they are connected to an ARI port on the appliance or to a port on a tiered appliance or switch (cascade device). • The
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    Path (port), its CO cable type and the type of target device to which it is connected. Users with Appliance Administrator rights can also clear offline COs from the list and set the language that is recorded in USB associated with any powered down Servers. NOTE:User device access rights
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    or legacy switches tiered from the appliance): its Electronic ID number (EID), its Path (port), and the number of channels on the cascade device. Users with Appliance Appliance administrators must use this window to manually specify the number of channels (ports) on each cascade device.
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    the Versions option in the left menu to view version information about software and firmware on the appliance. Figure 3.16: Versions window Viewing CO cable version information and administering firmware When the Configure tab is selected, any user can click Versions > CO in the left menu to view
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    on the appliance. This guarantees that CO cable firmware is compatible with the appliance firmware. Admin and other users with Appliance Administrator rights can use this window to reset a KCO cable if it is connected to a tiered switch, which can be necessary if the appliance stops recognizing
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    GCM4 Installation and User's Guide Figure 3.18: CO Version window 4. Click the X in the upper right of the window to return to the CO Versions window. To configure automatic or individual CO cable firmware upgrades, complete the following steps: 1. Log into the Web interface as a user with Appliance
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    . Using the Tools When the Tools tab is selected, Admin and other users with Appliance Administrator rights can click any of the buttons on the Tools window the Tools When the Tools tab is selected, Admin and other users with Appliance Administrator rights can reboot the appliance by clicking the
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    appliance after the upgrade. To upgrade appliance firmware, complete the following steps: 1. Download the appliance firmware from http://www.ibm.com/support/ either to a TFTP server or to the current computer. 2. Log into the Web interface as a user with Appliance Administrator rights. 3. Click the
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    all appliances are upgraded. 12. Click OK. NOTE: Do not turn appliance power off while the appliance firmware is being upgraded. Upgrading firmware on multiple CO cables using the Tools When the Tools tab is selected, Admin and other users with Appliance Administrator rights can click the Upgrade CO
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    in the file system of the current computer. A saved appliance configuration file can be restored to a new or upgraded appliance to avoid manual configuration or reconfiguration. NOTE: User account information is stored in the user configuration file. See "Managing user databases" on page 56. To save
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    to return to the Tools window. To restore a saved appliance configuration, complete the following steps: 1. Log into the Web interface as a user with Appliance Administrator rights. 2. Click the Tools tab. The Tools window appears. 3. Click the Restore Appliances Configuration button. The Restore
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    , a confirmation window appears. 7. Click OK to return to the Tools window. Managing user databases When the Tools tab is selected, Admin and other users with Appliance Administrator rights can click the Save Appliance User Database button to save appliance configuration into a file and click the
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    . 6. Click Save. A File Download - Security Warning window appears. 7. Navigate to the file system location for storing the file. Enter a name for the user data file in the File Name field. 8. Click Save. The data file is saved to the specified location. A progress window displays. 9. When the
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    58 GCM2 and GCM4 Installation and User's Guide Figure 3.26: Restore Appliance User Data window 4. Click Browse and navigate to the location where the saved user data file is stored. 5. Select the file. The file name and location appear in the File name field. 6. If a file password was created, enter
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    interface You can connect a keyboard, monitor, and mouse to local ports on the back of the appliance to act as a local user station for direct analog access. A local user can then use the OSCAR interface to configure the switching system and access target devices. OSCAR interface Main window The
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    Global Console Manager Installation and User's Guide The status of each target device in the switching power. The target device is tiered through another appliance. The appliance is offline or does not have power on the monitor connected to the local user ports. 2. Start the OSCAR interface by
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    number Enter Print Screen, Backspace Print Screen, Alt+0 Select a target device to be scanned; port number is the port number of the target device. Completes a switch in the Main window and exits the OSCAR interface. Click on an editable field to select the text for editing and enable the Left and
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    Global Console Manager Installation and User's Guide information about scan lists see "Scanning the switching system" on page 78. Connecting to a target device name, eID number, or port number. • Type the port number, and press Enter. • OSCAR interface indicates that the user is not connected to a
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    the target device is connected using a VCO cable. NOTE: All USB ports are assigned to a single virtual media session and cannot be KVM session also ends a virtual media session, select the Locked check box. 5. To specify that a user can reserve a virtual media session so that no other user can
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    Global Console Manager Installation and User's Guide manage routine tasks for the target devices Option Menu Security Flag Language Devices Names Keyboard Broadcast Scan Preempt Network Purpose Order the list of target devices by target device name, eID number, or port of ports that are to 16 target
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    to identify individual target devices by name rather than by port number. The Names list is always sorted by port order. Names are stored in the CO cable, so even if you move the cable or target device to another ARI port, the name and configuration are recognized by the appliance. If a target
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    66 Global Console Manager Installation and User's Guide To assign names to target devices, complete the following steps: 1. tiered appliances and switches (cascade devices), but you must specify the number of ports on each cascade device through the Devices window. IBM Console Switches and other
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    Chapter 4: Using the OSCAR interface 67 Figure 4.5: Devices window When the appliance discovers a tiered appliance or switch, the port numbering changes to identify each connected target device. When you select a configurable target device from the list, the Modify button becomes available, so you
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    68 Global Console Manager Installation and User's Guide Changing the display behavior Use the Menu window to Select eID to list the target devices numerically by eID number. • Select Port to list the target devices numerically by port number. 2. Click OK. To specify a key combination to start the
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    the target device in the Video Viewer and indicates the name or eID number of the selected target device or the status of the selected port. You can specify the information that is displayed in the flag, the flag color, whether the desktop is visible through the flag, whether the flag
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    70 Global Console Manager Installation and User's Guide Table 4.4: OSCAR interface status flags (Continued) Flag Description Flag indicating that the user has been disconnected from all systems. Flag indicating that Broadcast mode is enabled. To specify the status-flag settings, complete the
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    By default, the appliance sends the US keyboard country code to USB cables attached to target devices, and the code is applied to that supports a language different from that of the appliance firmware will cause incorrect keyboard mapping. If multiple keyboards are connected to the local port, they
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    Global Console Manager Installation and User's Guide Setting appliance security When a password is not set, anyone with access to the local user and hyphen. Important: If you forget the password, you must call technical support. See "Appendix E" beginning on page 97 for contact information. To
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    preempting a KVM and specify how long the appliance waits for the primary user to respond to the warning. For more information about preempting sessions and preemption settings, see the VCS Installation and User's Guide. To view or change the preemption warning settings, complete the following
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    74 Global Console Manager Installation and User's Guide Managing target device tasks using the OSCAR interface From the Commands window, you can manage the switching system and user connections, enable the Scan and Broadcast modes, and update the firmware. Table 4.5: Commands to manage routine
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    You can use the OSCAR interface to upgrade the firmware for CO cables. To upgrade CO cable firmware, complete the following steps: 1. Download the latest version of the CO cable firmware from http://www.ibm.com/support/ onto a TFTP server. 2. Start the OSCAR interface. 3. Click Commands > CO
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    76 Global Console Manager Installation and User's Guide Upgrading the appliance firmware You can use the OSCAR interface to upgrade the firmware available for the appliance. For optimum performance, keep the firmware current. Figure 4.15: Upgrade window To upgrade appliance firmware, complete the
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    : 1. Start the OSCAR interface. 2. Click Commands > User Status. The User Status window opens. Figure 4.16: User Status window To disconnect a user, complete the following steps: 1. From the User Status window, click the letter that corresponds to the user to disconnect. The Disconnect window opens
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    Global Console Manager Installation and User's Guide user. This function is for Microsoft Windows-based computers the switching system In scan mode, the appliance automatically scans from port to port ( target device to target device). Use scan mode to monitor the activity of up to 16
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    target device that you want to scan. You can select up to 16 target devices from the list. 4. In the Time field, type the next to the target device to be removed. • Double-click on the target device name or port. • Press Shift + Delete to remove the selected target device and all entries below it.
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    80 Global Console Manager Installation and User's Guide To device. Running switching system diagnostics You can validate the integrity of the switching system through the Firmware CRCs Reports on the condition of the main board RAM. Remote User Video Reports on the condition of the remote user
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    The analog user can simultaneously control more than one target device in a switching system to are receiving a broadcast to identically interpret keystrokes. Specifically, the Caps Lock and Num Lock modes broadcast to up to 16 target devices at a time, one target device per ARI port. To access the
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    82 Global Console Manager Installation and User's Guide Figure 4.20: Broadcast window To broadcast to selected target devices, complete the following steps: 1. Complete one of the following steps: • From the Broadcast window, select
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    can be used for certain types of appliance configuration and for upgrading firmware. A terminal or a computer running terminal emulation software must be connected to the serial configuration port on the appliance to access the Console Menu. NOTE: The Web interface and the VCS are recommended for
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    Global Console Manager Installation and User's Guide NOTE: For security, enable password protection for the Console Menu, as described in "Set/Change Password option" on page 86. To access the Console the terminal or the computer running the terminal emulation software. The Console Main menu opens.
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    with their IP addresses. The menu also indicates whether the appliance is being managed by a DSView 3 software server. To configure security using the Console Menu, complete the following steps: 1. Access the Console Main menu. 2. Type 2 and press Enter for the Security Configuration option. The
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    86 Global Console Manager Installation and User's Guide 3. If the appliance is being managed by a DSView 3 software, select Unbind from DSView 3 Server to unbind the appliance from the server. Firmware Management option Selecting the Firmware Management option allows you to upgrade the appliance
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    Enable LDAP Debug Messages option turns on the display of LDAP debug messages. To display LDAP debug messages using the Console Menu, complete the following steps: 1. Bring up the Console Main menu. 2. Type 8 and press Enter. 3. When you are finished viewing the messages, press any key to exit this
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    88 Global Console Manager Installation and User's Guide
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    www.ibm.com/support/, locate an updated version of the GCM2 appliance or GCM4 appliance firmware, and download it. To upgrade the appliance firmware using the Console Menu, complete the following steps: 1. Connect a terminal or a computer running terminal emulation software to the configuration port
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    90 Global Console Switch Installer and User Guide 9. Type yes and press Enter to confirm. The appliance remain in boot mode. In this mode, the Power LED at the rear panel flashes at about 1 Hz, and the appliance attempts to restore the firmware over TFTP using the following default configuration: •
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    that will provide BIOS support for a USB 2.0 connected keyboard and mouse. Booting a computer using virtual memory In many cases the virtual media feature can boot an attached computer from a device attached to the USB port on the appliance. Most computers with a USB port can use virtual media
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    92 Global Console Switch Installer and User Guide 3. If the target device is not capable of booting from an external USB 2.0 device, try the following methods to remotely boot this target device: • Some BIOS versions provide an option to limit USB speeds. If this option is available to you, change
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    (4-pair) RJ-45 terminated UTP cable: EIA/TIA 568A and B. These standards apply to installations utilizing Cat5, 5E, and 6 cable specifications. The switching system supports either of these wiring standards. Refer to the following table for details. Table C.1: UTP wiring standards Pin EIA/TIA 568A
  • IBM 17352GX | User Guide - Page 110
    94 Global Console Switch Installer and User Guide Cabling installation, maintenance, and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining the cables: • Keep all Cat5 runs to a maximum of 10 meters each. • Maintain the
  • IBM 17352GX | User Guide - Page 111
    GCM4 appliance product specifications Target device Ports Number Types Connectors Sync Types Plug and Play Video Resolution Supported Cabling Serial Port Number Cable type Connector Network Connection Number Type Connector Local Port Number Type Connectors USB Device Port Number Type 16 VCO, KCO
  • IBM 17352GX | User Guide - Page 112
    96 Global Console Switch Installer and User Guide Table D.1: GCM2 and GCM4 appliance product specifications (Continued) Dimensions Height x Width x Depth 1.72 in. x 17.00 in.x 10.98 in.; 1-U form factor (4.37 cm x 43.18 cm x 27.98 cm) Weight 7.3 lbs (3.31 kg) without cables Power Supply Heat
  • IBM 17352GX | User Guide - Page 113
    • Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system. • Go to the IBM support Web site
  • IBM 17352GX | User Guide - Page 114
    Global Console Switch Installer and User Guide is http://www.ibm.com/systems/x/. The address for IBM BladeCenter information is http:// www.ibm.com/systems/bladecenter/. The address for IBM IntelliStation® information is http:// www.ibm.com/intellistation/. You can find service information for IBM
  • IBM 17352GX | User Guide - Page 115
    . However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending . Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
  • IBM 17352GX | User Guide - Page 116
    Global Console Switch Installer and User Guide Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM FlashCopy TechConnect IBM countries. Other company, product, or service names may be trademarks or
  • IBM 17352GX | User Guide - Page 117
    solely by third parties. IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program
  • IBM 17352GX | User Guide - Page 118
    102 Global Console Switch Installer and User Guide Remarque : Cette marque s'applique IBM representative. Battery return program This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific
  • IBM 17352GX | User Guide - Page 119
    lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and collection and treatment, contact your local IBM representative. For California: Perchlorate material - Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This
  • IBM 17352GX | User Guide - Page 120
    104 Global Console Switch Installer and User Guide Electronic not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to
  • IBM 17352GX | User Guide - Page 121
    is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. European Community contact: IBM Technical Regulations Pascalstr. 100, Stuttgart, Germany 70569 Telephone: 0049 (0)711 785 1176 Fax: 0049 (0)711
  • IBM 17352GX | User Guide - Page 122
    106 Global Console Switch Installer and User Guide Japanese Voluntary Control Council for Interference (VCCI) statement
  • IBM 17352GX | User Guide - Page 123
    versions 48 specifications 95 tiered appliance configuration 18 tiering 1, 15, 17 tiering earlier models 20 tiering procedures 20 updating with latest firmware 26 using VCS to upgrade 26 viewing software and firmware versions 48 ARI ports connecting target devices 16 connecting to a switch 19
  • IBM 17352GX | User Guide - Page 124
    108 Global Console Switch Installer and User Guide illustrated 8 in daisy chaining 4 list in the OSCAR interface 59 authentication configuration procedure in Web interface 37 servers displayed on the Console menu 85 automatic 50 CO cable discovery in the OSCAR interface 65 CO cable firmware
  • IBM 17352GX | User Guide - Page 125
    interface 33 OSCAR interface password 72 connecting to appliance 16 connections, Ethernet LEDs 16 Console Menu accessing 84 connecting a terminal to enable 16 Enable Debug Messages option 86 Enable LDAP Debug Messages option 87 Firmware Management option 86 local configuration option 22 Main Menu 83
  • IBM 17352GX | User Guide - Page 126
    110 Global Console Switch Installer and User Guide on CO cables, configuring automatic upgrades 49 Firmware Management Console Menu option 86 firmware upgrades of CO cables, configuring 50 firmware, appliance 48 repairing 90 upgrading in the Web interface 52 upgrading to latest with VCS 26
  • IBM 17352GX | User Guide - Page 127
    2 KVM ports on the appliance 1 making hardware connections, overview 7 OSCAR interface 4 OSCAR interface Free tag displayed on monitor 16 USB and PS/2 ports for keyboard and mouse 2 using the OSCAR interface 59 local users 2 capability of GCM2 and GCM4 appliance models 1 GCM2 and GCM4 model support
  • IBM 17352GX | User Guide - Page 128
    112 Global Console Switch Installer and User Guide security 72 setting password protection for 72 setup window 64 Setup window options 64 startup 60 Status Flags 69 status symbols 60 User Status window 77 Version window 75 viewing and disconnecting user connections 76 P passwords changing or
  • IBM 17352GX | User Guide - Page 129
    16 To connect to target devices in the Web interface 31 To daisy chain target devices 17 To delete a user in the Web interface 41 To determine if your computer 79 To repair damaged firmware 90 To reset a CO cable in the Web interface 51 To reset the appliance with the Console Menu 87 To reset
  • IBM 17352GX | User Guide - Page 130
    in the Web interface 32 To view the switching system configuration in the OSCAR interface 76 PS 3 PS/2 KCO cables supporting 3 mixing with USB keyboard and mouse connectors 16 ports feature 2 ports on target devices 3 ports, for local user station 2 R rack mounting 13 horizontal installation 15
  • IBM 17352GX | User Guide - Page 131
    options See KVM session sharing options for KVM sessions 31 SNMP configuration procedure 42 configuring general settings 43 configuring in the Web interface 29 traps, enabling 44 sort order for the OSCAR interface 68 specifications 95 stealth connections 31 SVGA video 5 switches, tiering earlier
  • IBM 17352GX | User Guide - Page 132
    appliance from a DSView 3 software server 85 upgrading appliance firmware 89 GCM2 and GCM4 appliances for Web interface support 25 USB media devices, for virtual media support 2 mixing with USB keyboard and mouse connections 16 port feature 2 ports for local user station 2 ports on target devices
  • IBM 17352GX | User Guide - Page 133
    Index 117 introduction 2 configuration procedure 36 configurations not supported 8 connecting to appliance 16 connections illustrated 6, 8 determining if the computer can be booted from virtual media 91 feature 2 OSCAR interface session status symbol 60 starting a local session with OSCAR interface
  • IBM 17352GX | User Guide - Page 134
    118 Global Console Switch Installer and User Guide
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Installation and User’s Guide
For 1735-2GX and 1735-4GX
Global 2x16 Console Manager
Global 4x16 Console Manager