IBM 6400-I15 Maintenance Manual - Page 82

your local support procedure to request assistance.

Page 82 highlights

042 CUSTOM SET DOES NOT EXIST SAVE FIRST 1. Printer configuration: the custom configuration set does not exist. Save the custom configuration set. 043 CUSTOM SET ALREADY EXISTS DELETE EXISTING SET FIRST 1. Printer configuration: custom set is write-protected. Delete the existing custom configuration set, then save the new set. 044 EC FIRMWARE/HARDWARE ERROR 1. Application software tried to perform an illegal printer function or damaged memory is detected on the CMX controller board. (If the message appears at power-up, replace the CMX controller board. Record the message and return it with defective CMX board.) Cycle power. Run the print job. If the message appears, download the emulation software again. 2. Cycle power. Run the print job again. If the message appears, replace the flash memory. 3. Cycle power. Run the print job again. If the message appears, replace the CMX controller board. Record the message and return it with defective CMX board. 4. Power on the printer. Run the print job again. If the message still appears, there is an application software error. Use your local support procedure to request assistance. 046 EC STOPPED AT STATE NOTE: If the EC stops at state 0000 at power-up, replace the CMX controller board. Record the message and return it with the defective board. 1. Where is a number from 0000 to 0010. The Engine Controller processor has stopped and is in the state identified by the number displayed. Power off the printer. Remove all flash memory and DRAM SIMMs. Inspect the SIMM sockets on the CMX controller board. 82 Troubleshooting

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82
Troubleshooting
042 CUSTOM SET DOES NOT EXIST
SAVE FIRST
1.
Printer configuration: the custom configuration set does not exist.
Save the custom configuration set.
043 CUST
OM SET ALREADY EXISTS
DELETE EXISTING SET FIRST
1.
Printer configuration: custom set is write-protected.
Delete the existing custom configuration set, then save the new set.
044 EC FIRMWARE/HARDW
ARE ERROR
1.
Application software tried to perform an illegal printer function or damaged
memory is detected on the CMX controller board. (If the message appears at
power-up, replace the CMX controller board. Record the message and return it
with defective CMX board.)
Cycle power. Run the print job. If the message appears, download the
emulation software again.
2.
Cycle power. Run the print job again.
If the message appears, replace the flash memory.
3.
Cycle power. Run the print job again.
If the message appears, replace the CMX controller board. Record the
message and return it with defective CMX board.
4.
Power on the printer. Run the print job again.
If the message still appears, there is an application software error. Use
your local support procedure to request assistance.
046 EC ST
OPPED A
T STATE <state>
NOTE:
If the EC stops at state 0000 at power-up, replace the CMX
controller board. Record the message and return it with the
defective board.
1.
Where <state> is a number from 0000 to 0010. The Engine Controller processor
has stopped and is in the state identified by the number displayed. Power off the
printer. Remove all flash memory and DRAM SIMMs. Inspect the SIMM sockets
on the CMX controller board.