IBM HS12 User Guide - Page 57

Solving problems, Diagnostic tools overview

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Chapter 6. Solving problems Use these instructions to resolve any problems you may encounter while installing the blade server. If you install the blade server in the BladeCenter unit and the blade server does not start, perform the following actions: v Make sure that the BladeCenter unit is correctly connected to a power source. v Reseat the blade server in the BladeCenter unit (see "Installing the blade server in a BladeCenter unit" on page 31). v If the power-on LED is flashing slowly, turn on the blade server (see "Turning on the blade server" on page 13). v If you have just added a new optional device or component, make sure that it is correctly installed and compatible with the blade server and its components. If the device or component is not compatible, remove it from the blade server, reinstall the blade server in the BladeCenter unit, and then restart the blade server. If the blade server does not start after you have performed the preceding actions, see the Problem Determination and Service Guide for your blade server on the IBM Documentation CD. Diagnostic tools overview Use this overview to locate specific diagnostic tools to diagnose and solve hardware-related problems. The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes The power-on self-test beep codes can indicate the detection of a problem. - One beep indicates successful completion of POST - Repeating long beeps indicate a memory error. Make sure that all DIMMs are correctly installed. For more information, see "Installing a memory module" on page 21. - See the Problem Determination and Service Guide for more information about beep codes. v POST error codes See the Problem Determination and Service Guide for more information. v The POST error codes table in "ServerGuide problems" on page 49 lists problem symptoms and steps to correct the problems. For more information about POST error problem symptoms and steps to correct the problems, see the Problem Determination and Service Guide for your blade server. v Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. For more information about troubleshooting tables, see the Problem Determination and Service Guide for your blade server. © Copyright IBM Corp. 2008, 2010 47

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Chapter 6. Solving problems
Use these instructions to resolve any problems you may encounter while installing
the blade server.
If you install the blade server in the BladeCenter unit and the blade server does
not start, perform the following actions:
v
Make sure that the BladeCenter unit is correctly connected to a power source.
v
Reseat the blade server in the BladeCenter unit (see “Installing the blade server
in a BladeCenter unit” on page 31).
v
If the power-on LED is flashing slowly, turn on the blade server (see “Turning
on the blade server” on page 13).
v
If you have just added a new optional device or component, make sure that it is
correctly installed and compatible with the blade server and its components. If
the device or component is not compatible, remove it from the blade server,
reinstall the blade server in the BladeCenter unit, and then restart the blade
server.
If the blade server does not start after you have performed the preceding actions,
see the
Problem Determination and Service Guide
for your blade server on the IBM
Documentation
CD.
Diagnostic tools overview
Use this overview to locate specific diagnostic tools to diagnose and solve
hardware-related problems.
The following tools are available to help you diagnose and solve hardware-related
problems:
v
POST beep codes
The power-on self-test beep codes can indicate the detection of a problem.
–
One beep indicates successful completion of POST
–
Repeating long beeps indicate a memory error. Make sure that all DIMMs are
correctly installed. For more information, see “Installing a memory module”
on page 21.
–
See the
Problem Determination and Service Guide
for more information about
beep codes.
v
POST error codes
See the
Problem Determination and Service Guide
for more information.
v
The POST error codes table in “ServerGuide problems” on page 49 lists problem
symptoms and steps to correct the problems.
For more information about POST error problem symptoms and steps to correct
the problems, see the
Problem Determination and Service Guide
for your blade
server.
v
Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have
identifiable symptoms. For more information about troubleshooting tables, see
the
Problem Determination and Service Guide
for your blade server.
© Copyright IBM Corp. 2008, 2010
47