IBM HS12 User Guide - Page 63
Hardware service and support, IBM Taiwan product service, Find Business Partners
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Hardware service and support You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. IBM Taiwan product service Use this information to contact IBM Taiwan product service. IBM Taiwan product service contact information: v IBM Taiwan Corporation v 3F, No 7, Song Ren Rd. v Taipei, Taiwan v Telephone: 0800-016-888 Appendix. Getting help and technical assistance 53