Insignia NS-FWM45W3 User Guide - Page 41

USER MAINTENANCE INSTRUCTIONS NS-FWM45W3 PROBLEM POSSIBLE CAUSE SOLUTION The load is out of balance. • Redistribute the clothes and run Rinse & Spin. • Increase the load size if you are washing a small load containing both heavy and light items. • Your washer will slow the spin speed down to 600 rpm if it has a hard time balancing the load. This is normal. The clothes are too wet. The pump is clogged. Your washer is overloaded. • See Cleaning the pump filter on page 36 on how to clean the pump filter. • The dry weight of the load should be less than 18 lbs. The drain hose is kinked or • Straighten the drain hose and improperly connected. make sure that your washer is not sitting on it. Your household drain may • Check your household plumbing. be clogged. You may need to call a plumber. The drain hose is siphoning or the drain hose is pushed too far down the drain. • Make sure that there is an air gap between the hose and the drain. Automatic load redistribution may be occurring. • The timer adds three minutes to the cycle for each re-balance. 11 to 15 re-balances may be done. This is normal. The pump is clogged. The washing cycle does not complete or the timer is not The drain hose is kinked or improperly connected. advancing. Your household drain may be clogged. • See Cleaning the pump filter on page 36 on how to clean the pump filter. • Straighten the drain hose and make sure that your washer is not sitting on it. • Check your household plumbing. You may need to call a plumber. The drain hose is siphoning or the drain hose is pushed too far down the drain. • Make sure that there is an air gap between the hose and the drain. www.insigniaproducts.com 41