Intel SBXD62 User Guide - Page 59

Network Connection Problems, Option Problems

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Network Connection Problems Symptom Suggested action One or more blade servers are unable to communicate with the network. Make sure that: • The I/O-modules for the network interface that you are using are installed in the correct bays and are configured and operating correctly. See the Intel® Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide on the Resource CD that came with your Intel® Blade Server Chassis SBCE for details. • The settings in the switch module are correct for the blade server (settings in the switch module are blade server specific). If you installed an optional expansion card, make sure that: • The expansion card is designed for the server. See the Intel® Server Compute Blade SBXD62 Tested Hardware and Operating System List located on http://support.intel.com for a list of compatible hardware. • You followed the installation instructions that come with the expansion card. • The option is installed correctly. • You have not loosened any other installed options or cables. • You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration. If the problem remains, call for service. Option Problems Symptom An option that was just installed does not work. An option that used to work does not work now. Suggested action Make sure that: • The option is designed for the blade server. • You followed the installation instructions that come with the option. • The option is installed correctly. • You have not loosened any other installed options or cables. If the problem remains, call for service. Make sure that all of the option hardware and cable connections are secure. If the option comes with its own test instructions, use those instructions to test the option. If the problem remains, call for service. Intel® Server Compute Blade SBXD62 Installation and User's Guide 49

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Intel® Server Compute Blade SBXD62 Installation and User’s Guide
49
Network Connection Problems
Option Problems
Symptom
Suggested action
One or more blade servers
are unable to
communicate with the
network.
Make sure that:
•
The I/O-modules for the network interface that you are using are installed in
the correct bays and are configured and operating correctly. See the
Intel®
Blade Server Chassis SBCE Hardware Maintenance Manual and
Troubleshooting Guide
on the Resource CD that came with your Intel®
Blade Server Chassis SBCE for details.
•
The settings in the switch module are correct for the blade server (settings
in the switch module are blade server specific).
If you installed an optional expansion card, make sure that:
•
The expansion card is designed for the server. See the Intel
®
Server
Compute Blade SBXD62
Tested Hardware and Operating System List
located on http://support.intel.com for a list of compatible hardware.
•
You followed the installation instructions that come with the expansion card.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables.
•
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
Symptom
Suggested action
An option that was just
installed does not work.
Make sure that:
•
The option is designed for the blade server.
•
You followed the installation instructions that come with the option.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables.
If the problem remains, call for service.
An option that used to
work does not work now.
Make sure that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test
the option.
If the problem remains, call for service.