Intermec CN50 CN50 Mobile Computer for Windows Mobile 6.1 User's Manual - Page 89

Troubleshooting the CN50 - battery problems

Get Intermec CN50 PDF manuals and user guides View all Intermec CN50 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 89 highlights

Chapter 4 - Troubleshooting and Maintaining the CN50 Troubleshooting the CN50 Use this section to troubleshoot some common problems you may experience with your CN50. If you send the CN50 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Configuring the CN50 Problem Solution You cannot type a character on the keypad You may have locked a modifier key on the keypad. or you can only type uppercase or Press the necessary key sequence to unlock the key. For lowercase letters. help, see "Using the Keypad" on page 8. You press the Power key and nothing happens. • Make sure the backlight is on. • Make sure you have a charged battery that is installed correctly. For help, see "Charging the Battery" on page 4. • The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. • Reset the CN50. For help, see "Resetting the CN50" on page 79. You insert a microSD card and cannot find the SDMMC Disk folder on the CN50. • The microSD card may not be installed correctly. Insert the microSD card as described in Steps 2 through 4 of "Installing a microSD Card" on page 22. • The microSD card may be damaged. Try another microSD card. The Battery status LED is on. • If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger. • If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. • If the battery status LED is a steady red, the main battery is on charge. CN50 Mobile Computer for Windows Mobile 6.1 User's Manual 75

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
Chapter 4 — Troubleshooting and Maintaining the CN50
CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual
75
Troubleshooting the CN50
Use this section to troubleshoot some common problems you may
experience with your CN50.
If you send the CN50 in for service, it is your responsibility to save the
computer data and configuration. Intermec is responsible only for
ensuring that the hardware matches the original configuration when
repairing or replacing the computer.
Problems While Configuring the CN50
Problem
Solution
You cannot type a character on the keypad
or you can only type uppercase or
lowercase letters.
You may have locked a modifier key on the keypad.
Press the necessary key sequence to unlock the key. For
help, see
“Using the Keypad” on page 8
.
You press the
Power
key and nothing
happens.
•
Make sure the backlight is on.
•
Make sure you have a charged battery that is
installed correctly. For help, see
“Charging the
Battery” on page 4
.
•
The battery may be discharged. Replace the battery
with a spare charged battery, or charge the battery.
•
Reset the CN50. For help, see
“Resetting the
CN50” on page 79
.
You insert a microSD card and cannot
find the SDMMC Disk folder on the
CN50.
•
The microSD card may not be installed correctly.
Insert the microSD card as described in Steps 2
through 4 of
“Installing a microSD Card” on
page 22
.
•
The microSD card may be damaged. Try another
microSD card.
The Battery status LED is on.
•
If the battery status LED is a steady green, the
battery is more than 95% charged and computer is
on a charger.
•
If the battery status LED is blinking red, then the
battery is low. Replace or charge the battery.
•
If the battery status LED is a steady red, the main
battery is on charge.