JVC VN-H157WPU Instruction Manual - Page 126

Troubleshooting continued, Others

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Page 126 highlights

Others Troubleshooting (continued) Symptom I cannot receive an alarm via TCP/UDP. Multicast videos do not play. Videos set to be exported are not saved to my computer. Possible Causes and Actions Taken ● Multicast streaming may be blocked by the Windows 7 Firewalls. In that case, you can go through the firewalls as follows. A Select [Start] - [Control Panel] - [System and Security]. B Open [Check firewall status] under [Windows Firewall]. C Open the [Advanced] menu and select [Inbound Rules] - [New Rule]. D In [New Inbound Rule Wizard], select "port" in [Rule type]. E In [Protocols and Ports], enter the port number for "Specific local ports". F Selects "Allow the connection" in [Actions]. G Selects applicable conditions in [Profile]. H Register an arbitrary character string for the "Name" in [Name]. If your computer has multiple network cards, disable the network cards to which the camera is not connected. You can perform this as follows. A Select [Start] - [Network Connections]. B Right-click on the connection(s) not used for the camera, and select "Disable". When using Windows 7 or Windows Vista for your OS, run Internet Explorer as an administrator. You can perform this as follows. A Right-click Internet Explorer icon. B Select [Run as administrator]. Reference Page A Page 106 A Page 106 - 126

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126
Others
Troubleshooting (continued)
Symptom
Possible Causes and Actions Taken
Reference
Page
I cannot receive an alarm via
TCP/UDP.
●
Multicast streaming may be blocked by the
Windows 7 Firewalls. In that case, you can go
through the firewalls as follows.
A
Select [Start] - [Control Panel] - [System and
Security].
B
Open [Check firewall status] under [Windows
Firewall].
C
Open the [Advanced] menu and select
[Inbound Rules] - [New Rule].
D
In [New Inbound Rule Wizard], select "port" in
[Rule type].
E
In [Protocols and Ports], enter the port
number for "Specific local ports".
F
Selects "Allow the connection" in [Actions].
G
Selects applicable conditions in [Profile].
H
Register an arbitrary character string for the
"Name" in [Name].
A
Page 106
Multicast videos do not play.
If your computer has multiple network cards, disable
the network cards to which the camera is not
connected.
You can perform this as follows.
A
Select [Start] - [Network Connections].
B
Right-click on the connection(s) not used for
the camera, and select "Disable".
A
Page 106
Videos set to be exported are
not saved to my computer.
When using Windows 7 or Windows Vista for your
OS, run Internet Explorer as an administrator.
You can perform this as follows.
A
Right-click Internet Explorer icon.
B
Select [Run as administrator].
–