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Konica Minolta bizhub 3320 bizhub 3320 User Guide - Page 223

Solving printer problems, Unformatted flash detected [53]

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User's Guide 5. Turn the printer back on. Unformatted flash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non- touch-screen printer models, press to confirm. • Format the flash memory. Note: If the error message remains, then the flash memory may be defective and need to be replaced. Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non-touch-screen printer models, press Note: If the message appears again, then contact your system support person. Solving printer problems • Basic printer problems • Hardware and internal option problems • Paper feed problems Basic printer problems The printer is not responding to confirm. Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Press the Sleep button to wake the printer from Sleep mode or Hibernate mode. Go to step 3. Is the printer in Sleep mode or Hibernate mode? - 223 -

Section	Page
Contents	2
1—Safety information	7
2—Learning about the printer	11
Finding information about the printer	11
Selecting a location for the printer	12
Printer configurations	13
Understanding the basic functions of the scanner	15
Using the ADF and scanner glass	15
Using the printer control panel	16
Understanding the colors of the indicator and Sleep button lights	17
3—Additional printer setup	19
Installing internal options	19
Installing hardware options	23
Attaching cables	27
Setting up the printer software	28
Networking	30
Verifying printer setup	36
4—Loading paper and specialty media	38
Setting the paper size and type	38
Configuring Universal paper settings	38
Loading trays	38
Loading the multipurpose feeder	43
Linking and unlinking trays	47
5—Paper and specialty media guide	51
Paper guidelines	51
Supported paper sizes, types, and weights	53
Using specialty media	57
Storing paper	59
6—Printing	60
Printing a document	60
Printing confidential and other held jobs	61
Printing information pages	63
Canceling a print job	64
7—Copying	65
Making copies	65
Copying photos	66
Copying on specialty media	67
Customizing copy settings	68
Placing information on copies	74
Canceling a copy job	75
Understanding the copy options	75
8—E-mailing	78
Setting up the printer to e-mail	78
Creating an e-mail shortcut	79
E-mailing a document	79
Canceling an e-mail	80
9—Faxing	81
Setting up the printer to fax	81
Sending a fax	94
Creating a fax destination shortcut using the Embedded Web Server	96
Customizing fax settings	97
Canceling an outgoing fax	98
Holding and forwarding faxes	99
Understanding the fax options	100
10—Scanning	102
Scanning to an FTP address	102
Scanning to a computer	104
11—Understanding printer menus	106
Menus list	106
Paper menu	107
Reports menu	119
Network/Ports menu	120
Security menu	129
Settings menu	131
12—Saving the environment	175
Saving paper and toner	175
Saving energy	176
13—Securing the printer	180
Statement of Volatility	180
Erasing volatile memory	180
Erasing non-volatile memory	180
14—Maintaining the printer	182
Cleaning the printer parts	182
Checking the status of parts and supplies	184
Estimated number of remaining pages	184
Ordering supplies	184
Storing supplies	186
Replacing supplies	187
Moving the printer	191
15—Managing the printer	193
Finding advanced networking and administrator information	193
Checking the virtual display	193
Setting up e-mail alerts	193
Viewing reports	194
Configuring supply notifications from the Embedded Web Server	194
Restoring factory default settings	195
16—Clearing jams	196
Avoiding jams	196
Understanding jam messages and locations	197
[x]-page jam, open front door. [20y.xx]	199
[x]-page jam, open rear door. [20y.xx]	202
[x]-page jam, clear standard bin. [20y.xx]	203
[x]-page jam, remove tray 1 to clear duplex. [23y.xx]	204
[x]-page jam, open tray [x]. [24y.xx]	205
[x]-page jam, clear manual feeder. [25y.xx]	206
[x]-page jam, open automatic feeder top cover. [28y.xx]	207
17—Troubleshooting	208
Understanding printer messages	208
Solving printer problems	223
Solving print problems	232
Solving copy problems	265
Solving fax problems	269
Solving scanner problems	278
Embedded Web Server does not open	284
Contacting technical support	285
18—Notices	287
Copyright notice	287
Edition notice	287
Trademarks	287
Software License Agreement	288
Noise emission levels	289
Temperature information	289
For EU member states only	290
Product disposal	290
ENERGY STAR	290
Power consumption	291
Notice to users of the US telephone network: FCC requirements	292
Notice to users of the Canadian telephone network	294
Notice to users of the New Zealand telephone network	295
Using this product in Switzerland	295
Utilisation de ce produit en Suisse	295
Verwendung dieses Produkts in der Schweiz	295
Uso del prodotto in Svizzera	296
Modular component notice	296
Notice to users in Brazil	296