Konica Minolta bizhub 4020 bizhub 4020 User Guide - Page 301
Confidential and other held jobs do not print, Step 5
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User's Guide Action Step 5 1. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. 2. Resend the print job. Yes No The problem is Go to step 6. solved. Do the jobs print? Step 6 1. Remove, and then reinstall the printer software. For more information, see Installing the printer driver. 2. Resend the print job. The problem is Contact technical solved. support. Do the jobs print? Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Open the held jobs folder on the printer display, and then verify that your print job is listed. Go to step 2. Select one of the Print and Hold options, and then resend the print job. For more information, see Printing confidential and other held jobs. Is your print job listed in the held jobs folder? - 301 -