LG BH200 Owner's Manual (English) - Page 34

BH200-N_AUSALLK_ENG 4/18/08 9:28 AM Page 34 Troubleshooting Symptom No power. The power is on, but the player does not work. No picture. No sound. The player does not start playback. Possible Cause • The power cord is disconnected. • No disc is inserted. Correction • Plug the power cord into the wall outlet securely. • Insert a disc. (Check the disc indicator in the display window is lit.) • The TV is not set to receive DVD signal output. • The video cable is not connected securely. • The selected resolution is not capable with your TV. • The equipment connected with the audio cable is not set to receive disc signal output. • The power of the equipment connected with the audio cable is turned off. • The [AUDIO] options are set to the wrong position. • An unplayable disc is inserted. • The rating level is set. • Select the appropriate video input mode on the TV. • Connect the video cable securely. • Select another resolution using RESOLUTION button. • Select the correct input mode of the audio receiver so you can listen to the sound from the player. • Turn on the equipment connected with the audio cable. • Set the [AUDIO] options to the correct position. (See page 21) • Insert a playable disc. (Check the disc type and regional code.) • Change the rating level. The Remote Control • The Remote Control is not pointed at does not work properly. the remote sensor on the player. • The Remote Control is too far from the player. • Point the Remote Control at the remote sensor of the player. • Operate the Remote Control closer to the player. Resetting the Player If you observe any of the following symptoms... When the Player is plugged in, but the power will not turn on or off. When the display window is not working. When the Player does not operate normally. You can reset the Player as follows: Press and hold the POWER button for more than five seconds. This will force the Player to power off. Press the POWER button again to turn the Player back on. Unplug the power cord and then plug the power cord again after more than five seconds. Customer Support You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please contact the following: Call 1 (800) 243-0000 or Visit http://us.lgservice.com and click on PRODUCT SUPPORT → Device Driver. 34