LG MS840 Owners Manual - English - Page 196

194 FAQ Email Information Unable to access your Email on the LG Connect 4G? You may need to manually set up your account as a POP3 or IMAP4 account. Why can't I open email attachments? To view some file types, you must first download the applications (from the Android Market) that can access those file types. File types supported by the Email application - Image: JPG/JPEG, BMP, PNG, GIF, WBMP - Audio: mp3, wma, EVDOp, wav, amr, ogg, midi(mid), imy, aac, m4a - Video: mp4, wmv, asf, EVDOp, EVDO2, m4v, avi, divx - Document: MS office 2003, 2007 (doc, xls, ppt, docx, xlsx, pptx), pdf, txt, rtf, zip Other Email-Related Issues Why can't I connect to the Mail Server? If you are unable to connect to the Mail server but other applications are still able to access the data network, you will need to contact the Email server manager. Why won't the phone open a file that is supposed to be supported by the phone? If you are unable to open an image, video, audio, or other attached file, it's possible that the file was saved with the wrong file extension. Why do my Exchange emails only go back a few days? Exchange accounts set up on your phone will only synchronize for a specific number of days. Check your settings, the options available are: One day, Three days, One week, Two weeks, and One month.