Lexmark MX617 User Guide - Page 263

Replace maintenance kit [80.xy], Replace missing imaging unit [31.xy]

Page 263 highlights

Troubleshooting 263 • Touch Finish job without further scanning to end the last successful scan job. • Touch Restart job to restart the scan job with the same settings from the previous scan job. Replace maintenance kit [80.xy] The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Replace missing imaging unit [31.xy] Install the missing imaging unit. For more information, see the instruction sheet that came with the supply. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, then install the toner cartridge. For information on installing the toner cartridge, see the "Replacing supplies" section. • If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see "Using genuine Lexmark parts and supplies" on page 225. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that is not intended to be used in this product. The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed: 32.13 32.16 32.19 32.22 32.25 32.28 32.31 32.34 32.37 For more information, see "Using genuine Lexmark parts and supplies" on page 225. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section or go to www.lexmark.com.

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Touch
Finish job without further scanning
to end the last successful scan job.
Touch
Restart job
to restart the scan job with the same settings from the previous scan job.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to
or
contact your service representative, and then report the message.
Replace missing imaging unit [31.xy]
Install the missing imaging unit. For more information, see the instruction sheet that came with the supply.
Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the “Replacing supplies” section.
If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note:
If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a non
genuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page
225
.
Replace unsupported cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that
is not intended to be used in this product.
The following error codes indicate that a non
genuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see
“Using genuine Lexmark parts and supplies” on page
225
.
Note:
If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to
www.lexmark.com
.
Troubleshooting
263