Lexmark MX617 User Guide - Page 316
Partial document or photo scans, Step 4
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Troubleshooting 316 Action Yes Step 4 Go to step 5. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 5 Go to step 6. Send a print job, and then check for print quality problems. • From the General Settings menu, adjust the Eco‑Mode settings. • From the Copy menu, adjust the toner darkness. • When the print becomes faded, replace the toner cartridge. No Place the document or photo facedown on the scanner glass in the upper left corner. See "Print quality problems" on page 282. Is the print quality satisfactory? Step 6 Problem solved. Increase the scan resolution settings for a higher‑quality output. Go to step 7. Did the increased resolution produce a higher‑quality output? Step 7 Check the scan settings. From the Scan screen, make sure the Content Type and Content Source settings are correct for the document being scanned. Contact customer support. Change the Content Type and Content Source settings to match the document being scanned. Are the Content Type and Content Source settings correct for the document being scanned? Partial document or photo scans Action Yes Check the placement of the document or photo. Contact customer Make sure the document or photo is loaded facedown on the support. scanner glass in the upper left corner. Is the document or photo loaded correctly? No Load the document or photo facedown on the scanner glass in the upper left corner.
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