Lexmark MX617 User Guide - Page 306

Troubleshooting 306 Action Yes Step 3 a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Do copies print properly? No Contact customer support. Solving fax problems • "Fax and e-mail functions are not set up" on page 306 • "Caller ID is not shown" on page 307 • "Cannot send or receive a fax" on page 307 • "Can send but not receive faxes" on page 310 • "Can receive but not send faxes" on page 310 • "Received fax has poor print quality" on page 311 Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action Yes a From the home screen, navigate to: The problem is solved. > Settings > General Settings > Run initial setup > Yes > Submit b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer display. c Select a language, and then touch . d Select a country or region, and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next. Are fax and e‑mail functions set up? No Contact customer support.