Lexmark MX617 User Guide - Page 273
USB/parallel interface card does not operate correctly, Paper feed problems, Paper frequently jams
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Troubleshooting 273 USB/parallel interface card does not operate correctly Action Yes Step 1 Go to step 2. Make sure the USB or parallel interface card is installed. a Install the USB or parallel interface card. For more information, see "Installing an Internal Solutions Port" on page 33. b Print a menu settings page, and then check if the USB or parallel interface card is listed in the Installed Features list. Is the USB or parallel interface card listed in the Installed Features list? Step 2 The problem is Check the cable and the USB or parallel interface card connection. solved. Use the correct cable, and then make sure it is securely connected to the USB or parallel interface card. Does the USB or parallel interface card operate correctly? Paper feed problems Paper frequently jams Action Yes Step 1 Go to step 2. a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator. • Check if you are printing on a recommended paper size and type. b Insert the tray properly. If jam recovery is enabled, then the print jobs will reprint automatically. Do paper jams still occur frequently? No Check if you have a supported USB or parallel interface card. Note: A USB or parallel interface card from another printer may not work on this printer. Contact customer support. No The problem is solved.
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