Lexmark MX6500e 6500e Multi Send Administrator's Guide - Page 2

Contents

Overview

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3

Configuring Multi Send

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4

Adding a profile

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4

Editing or deleting a profile

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7

Using Multi Send

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8

Scanning documents using Multi Send

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8

Troubleshooting

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9

Multi Send troubleshooting

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9

Appendix

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13

Notices

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14

Index

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15

Contents

2

Section	Page
Contents	2
Overview	3
Configuring Multi Send	4
Adding a profile	4
Editing or deleting a profile	7
Using Multi Send	8
Scanning documents using Multi Send	8
Troubleshooting	9
Multi Send troubleshooting	9
An application error has occurred	9
Check the system log	9
Adjust the scan settings	9
Contact your solutions provider	9
Documents are not scanning in color	10
Configure the application to scan documents in color	10
Cannot print PDF files	10
If you cannot print a PDF file, then make sure it is not encrypted	10
A network destination stopped working or is invalid	10
Make sure destination is shared and has a valid network address	10
Make sure the scanner is connected to the network	10
Make sure the user name and password is correct	10
If the source file and scanner reside in different domains, then make sure the domain information is ...	10
Check the system log for relevant details	11
Cannot scan to the selected destination	11
Make sure the destination is valid	11
If the scanner and destination reside in different domains, then make sure the domain information is ...	11
Make sure the firewall software is allowing communication	11
Make sure a file with the default file name does not already exist in the destination	12
Make sure the network is functioning and the scanner can communicate	12
For networks using LDAP authentication, make sure LDAP settings have been configured correctly	12
Make sure you have permission to save scans to this destination	12
Cannot communicate with the remote printer	12
Make sure the remote printer is turned on and ready	12
Make sure the remote printer and the originating scanner are connected to the network	12
Select another remote printer	12
Appendix	13
Accessing application configuration settings using the Embedded Web Server	13
Exporting and importing a configuration using the Embedded Web Server	13
Notices	14
Edition notice	14
Trademarks	14
GOVERNMENT END USERS	14

Lexmark MX6500e 6500e Multi Send Administrator's Guide - Page 2

Overview, Configuring Multi Send, Using Multi Send, Troubleshooting, Appendix, Notices, Index

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