Lexmark MX718 Embedded Web Server--Security: Administrator s Guide - Page 65
No jobs available for user, Make sure that the Smart Card Authentication sets the correct user ID
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Troubleshooting 65 • EDI‑PI-The user ID portion of the smart card principal name or the credential provided by manual login is used to set the user ID. • LDAP Lookup-The user ID is retrieved from Active Directory. 3 Apply the changes. No jobs available for user Try one or more of the following: Make sure that the Smart Card Authentication sets the correct user ID 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Smart Card Authentication > Configure. 2 From the User Session and Access Control section, select LDAP Lookup for the Session UserID setting. 3 Apply the changes. Make sure that the jobs were sent to the correct printer and were printed The jobs may have been sent to a different printer, or automatically deleted because they were not printed quickly enough. Jobs are printing immediately Try one or more of the following: Make sure that Secure Held Print Jobs is installed and running 1 From the Embedded Web Server, click Settings > Apps > Apps Management. 2 Verify that the Secure Held Print Jobs solution appears in the list of installed solutions and that it is in a "Running" state. • If Secure Held Print Jobs is installed but is not running, then select the check box next to the application name, and then click Start. • If Secure Held Print Jobs does not appear in the list of installed solutions, then contact the Solutions Help Desk for assistance. Make sure that all jobs are required to be held 1 From the Embedded Web Server, click Settings > Apps > Apps Management > Secure Held Print Jobs > Configure. 2 From the Advanced Settings section, enable Require All Jobs to be Held and Clear Print Data . 3 Apply the changes.