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Lexmark X5340 User's Guide (Mac) - Page 154

Jams and misfeeds troubleshooting, How to clear and avoid paper jams, Paper jam in the printer

UPC - 734646275804

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Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path: 1 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer. 2 Pull the paper out. 3 Close the scanner unit. 4 Press . 5 Reprint any missing pages. To avoid paper jams, do not force paper into the printer. Paper jam in the printer EJECT THE PAPER AUTOMATICALLY To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. REMOVE THE PAPER MANUALLY 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper. Troubleshooting 154

Section	Page
Contents	3
Safety information	5
Printing	6
Getting started	6
Using the automatic paper type sensor	6
Loading paper	6
Loading banner paper	7
Loading custom-size paper	7
Loading envelopes	8
Loading greeting cards, index cards, photo cards, and postcards	8
Loading iron-on transfers	9
Loading labels	9
Loading transparencies	9
Choosing compatible specialty paper types	10
Performing printing and related tasks	10
Printing a document	10
Printing photos using the computer	10
Printing borderless photos	11
Printing cards	12
Printing envelopes	12
Printing iron-on transfers	13
Printing a banner	14
Printing transparencies	15
Printing multiple pages on one sheet	15
Printing color images in black and white	16
Printing multiple copies of a stored document	16
Printing the last page first (reverse page order)	17
Managing print jobs	17
Pausing print jobs	17
Canceling a print job	17
Resuming print jobs	18
Learning about the All-In-One software print options	18
Choosing a paper size	18
Choosing a paper type	18
Choosing a print quality	19
Collating copies using the computer	19
Enlarging or reducing an image	20
Sharpening an image	20
Resetting All-In-One software settings to defaults	20
Copying	21
Getting started	21
Loading paper	21
Loading original documents on the scanner glass	22
Using the automatic paper type sensor	23
Performing copying and related tasks	23
Making a copy	23
Copying photos	23
Collating copies using the control panel	24
Collating copies using the computer	24
Repeating an image on one page	25
Enlarging or reducing an image	25
Managing copy jobs	26
Canceling a copy job	26
Scanning	27
Getting started	27
Loading original documents on the scanner glass	27
Performing scanning and related tasks	28
Scanning a document	28
Scanning images for editing	28
Scanning a text-only document	29
Scanning a text and graphics document	29
Scanning an item for Web page viewing	30
Scanning a portion of an image	30
Scanning multiple pages using the scanner glass	31
Scanning clear images from magazines or newspapers	31
Scanning text for editing	32
Scanning documents or images for e-mailing	32
Saving a scanned image	33
Scanning over a network	33
Setting a network printer to scan	33
Selecting printers that can scan to your computer	34
Scanning to a computer over a network	34
Managing scan jobs	35
Canceling a scan job	35
Learning about the All-In-One Center scan options	35
Adjusting the brightness of an image	35
Adjusting color settings when scanning	36
Choosing where to send scanned images	36
Cropping photos using the software	37
Customizing scan settings from the Scan dialog	37
Editing the Customize list	39
Sharpening an image	40
Resetting All-In-One software settings to defaults	41
Faxing	42
Getting started	42
Getting the printer ready to fax	42
Loading original documents on the scanner glass	51
Performing faxing and related tasks	52
Sending a fax	52
Receiving a fax	54
Forwarding faxes	56
Printing fax activity reports	56
Setting up Speed Dial using the computer	57
Using the Phone Book	57
Managing fax jobs	58
Customizing dial settings	58
Customizing fax settings	60
Customizing settings using the Fax Setup Utility	64
Working with photos	67
Connecting photo storage devices	67
Inserting a memory card	67
Inserting a flash drive	68
Transferring photos from a memory device to the computer using the control panel	69
Transferring photos from a memory card to a flash drive	69
Working with photos using the control panel	70
Printing all photos	70
Understanding the PictBridge menu	71
Printing photos stored on the memory device using the proof sheet	72
Printing photos by date range	73
Printing photos by number	73
Printing photos using color effects	74
Printing photos from a digital camera using DPOF	75
Using a PictBridge-enabled digital camera to control printing photos	75
Working with photos using the computer	76
Printing photos using the computer	76
Printing cards	77
Printing borderless photos	78
Printing color images in black and white	78
Scanning images for editing	79
Scanning documents or images for e-mailing	79
Scanning multiple pages using the scanner glass	80
Saving a scanned image	81
Adjusting color settings when scanning	81
Adjusting the brightness of an image	82
Cropping photos using the software	82
Enhancing photo print quality using the software	83
Enlarging or reducing an image	83
Sharpening an image	83
Understanding the printer	85
Understanding the printer parts	85
Checking the box contents	85
Understanding the parts of the printer	86
Using the control panel buttons and menus	88
Installing another language control panel	96
Understanding the software	97
Installing the printer software	97
Removing the printer software	97
Using the Page Setup dialog	98
Using the Print dialog	99
Using Printer Services	102
Using the All-In-One Center	103
Using the Fax Setup Utility	105
Using the Utility	105
Selecting the All-In-One Center Preferences setting	107
Using the Printer Selection dialog	108
Using the Printer Setup Complete dialog	109
Networking the printer	110
Networking overview	110
Assigning an IP address	110
Selecting a network printer	110
Installing the printer on a network	111
Installing the printer on additional network computers	111
Sharing the printer on a network	111
Tips for using network adapters	112
Finding your MAC address	112
Maintaining the printer	113
Print cartridges	113
Installing print cartridges	113
Removing a used print cartridge	114
Aligning print cartridges	115
Cleaning the print cartridge nozzles	115
Wiping the print cartridge nozzles and contacts	116
Preserving the print cartridges	117
Improving print quality	118
Cleaning the scanner glass	119
Refilling a print cartridge	119
Using genuine Lexmark print cartridges	119
Ordering supplies	119
Ordering print cartridges	119
Ordering paper and other supplies	120
Finding information about the printer	121
Contacting Customer Support	123
Troubleshooting	125
Setup troubleshooting	125
Incorrect language appears on the display	125
Power button is not lit	125
Software does not install	126
Page does not print	127
Cannot print from digital camera using PictBridge	129
Test page does not print	129
Cable is not connected, is loose, or is damaged	131
Printer is not able to communicate with the computer	131
Print troubleshooting	131
Colors on printout are faded or differ from colors on the screen	131
Improving print quality	132
Page prints with different fonts	133
Partial document or photo prints	133
Poor text and graphic quality	133
Poor quality at the edges of the page	134
Print speed is slow	135
Printed characters are improperly formed or are not aligned correctly	136
Photo smudges	136
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera	136
A blank or incorrect page prints	137
Glossy photo paper or transparencies stick together	137
Transparencies or photos contain white lines	138
Print is too dark or smudged	138
White lines appear in graphics or solid black areas	139
Vertical straight lines are not smooth	139
Printer is plugged in but does not print	140
Printer cannot communicate with computers over peer-to-peer network	140
Cannot print from digital camera using PictBridge	140
Copy troubleshooting	141
Copier does not respond	141
Scanner unit does not close	141
Poor copy quality	142
Partial document or photo copies	143
Scan troubleshooting	143
Scanner does not respond	143
Scan was not successful	144
Scanning takes too long or freezes the computer	144
Poor scanned image quality	144
Partial document or photo scans	145
Cannot scan to an application	145
Cannot scan to a computer over a network	146
Fax troubleshooting	146
Cannot send or receive a fax	146
Can send but not receive faxes	148
Can receive but not send faxes	149
Printer receives a blank fax	150
Received fax has poor print quality	151
Caller ID information is not displayed	151
Fax Error	151
Fax Mode Unsupported	151
Remote Fax Error	151
Phone Line Busy	152
Phone Line Error	153
Jams and misfeeds troubleshooting	154
How to clear and avoid paper jams	154
Paper jam in the printer	154
Paper jam in the paper support	154
Paper or specialty media misfeeds	154
Printer does not feed paper, envelopes, or specialty media	155
Banner paper jams	156
Paper continues to jam	156
Memory card reader and PictBridge troubleshooting	157
Memory card cannot be inserted	157
Nothing happens when memory card is inserted	157
Error messages on the printer display	158
Alignment Error	158
Cartridge Error (1102, 1203, 1204, or 120F)	158
Black Ink Low / Color Ink Low / Photo Ink Low	159
Clear Carrier Jam	159
Error 1104	160
Left Cartridge Error / Right Cartridge Error	160
Left Cartridge Incorrect / Right Cartridge Incorrect	160
Left Cartridge Missing / Right Cartridge Missing	161
Memory Full	161
No images have been selected	162
No photo/paper size selection has been made	162
Could not detect a proof sheet	162
No proof sheet information	162
No valid photo image files detected	162
Only one photo enhancement may be chosen at a time	162
Only one photo/size selection can be chosen at a time	163
Photo size error. Photo must fit on page.	163
PictBridge communications error	163
Please remove camera to use your memory card	163
Some photos removed from card by host.	163
Problems reading the memory card	163
Settings are not saved	163
Change time-out settings	163
Save settings	164
Resetting the printer to factory default settings	164
Removing and reinstalling the software	164
Notices	165
Recycling Lexmark products	165
Edition notice	165
Product information	165
Trademarks	166
Conventions	166
Federal Communications Commission (FCC) compliance information statement	166
Japanese VCCI notice	167
Korean MIC statement	168
European Community (EC) directives conformity	168
Noise emission levels	168
Waste from Electrical and Electronic Equipment (WEEE) directive	168
Product disposal	169
Temperature information	169
Information for Chinese RoHS program	169
Federal Communications Commission (FCC) compliance information statement	170
Notice to users of the Canadian telephone network	171
Notice to users of the New Zealand telephone network	172
South Africa telecommunications notice	172
Verwendung dieses Produkts in Deutschland	172
Power consumption	173
Product power consumption	173
Power Saver	174
Off mode	174
Total energy usage	174
LEXMARK LICENSE AGREEMENTS	174