Lexmark XC8160 User Guide - Page 153
Vertical dark lines or streaks
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Troubleshooting 153 Vertical dark lines or streaks Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type, texture, and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on the printer control panel. b Resend the print job. No The problem is solved. Do vertical dark lines or streaks still appear on prints? Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Go to step 3. The problem is solved. Do vertical dark lines or streaks still appear on prints? Step 3 Go to step 4. a Remove, and then reinstall the imaging unit or imaging kit. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. b Resend the print job. The problem is solved. Do vertical dark lines or streaks still appear on prints? Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Do vertical dark lines or streaks still appear on prints?