Lexmark Z32 Color Jetprinter User's Guide for Windows NT 4.0 and Windows 2000 - Page 35

Printer doesn't print

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Steps to basic printing Maintaining your printer Troubleshooting Appendix Troubleshooting Printer doesn't print If your printer doesn't print, your printer and your computer may not be able to communicate properly. The following events also indicate two-way communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job progress information do not display on your computer screen. Before proceeding, verify that: • The printer software has been installed correctly. See page 47. • The parallel or USB cable is securely attached to both the printer and the computer. • The printer is plugged in and turned On. 35 Index

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35
Troubleshooting
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
Printer doesn’t print
If your printer doesn’t print, your printer and your computer may not
be able to communicate properly.
The following events also indicate two-way communications
problems:
•
A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with your
computer.
•
Print cartridge ink level indicators on the Cartridges tab of the
printer’s Control Program are shaded.
•
Error messages (such as Paper Out) and job progress information
do not display on your computer screen.
Before proceeding, verify that:
•
The printer software has been installed correctly. See
page 47
.
•
The parallel or USB cable is securely attached to both the printer
and the computer.
•
The printer is plugged in and turned On.