Linksys NMH300 User Guide - Page 56

Appendix A The iTunes Library does not display the Media Hub. In iTunes, the Media Hub is displayed in the Shared section. If the Media Hub is not displayed, enable iTunes to look for shared libraries. Follow these instructions: 1. Go to Edit > Preferences > Sharing. 2. Select Look for shared libraries. 3. Click OK. NOTE: The Media Hub shares audio files only, not video, with the iTunes Library. You cannot access the Media Browser, or the Media Hub does not respond to commands. Before You Begin The Media Hub must boot up with at least one hard disk installed. If Disk 1 has been removed and replaced with a new hard disk, then the recovery procedure can be used to re-install the Media Hub. WARNING: Before you install the new hard disk, back up its existing data because all data on the new hard disk will be erased. Instructions for the Recovery Procedure 1. To shut down the Media Hub, press and hold the power button until the power LED starts flashing. If this step does not shut down the Media Hub, then proceed to step 2. 2. Disconnect the power adapter from the Power port of the Media Hub. 3. While you press and hold down the Reset button, re‑connect the power adapter to the Power port of the Media Hub. 4. Continue to hold down the Reset button for ten seconds. Then release. 5. The Media Hub will undergo its recovery procedure. WARNING: Do not reboot or power off the Media Hub during the recovery procedure. The recovery procedure will reset the firmware to its factory version, so you may need to do a firmware upgrade when the recovery procedure is complete. The Media Hub is using Increase Space: Linear 2 mode. One of the hard disks has failed. NOTE: Linksys does not support data recovery after hard disk failure. Media Hub Troubleshooting Before You Begin Check which hard disk is defective. In the Current RAID Setting section of the Disk screen, the Slot A setting displays the status of the hard disk in Slot A, which is on the left when you view the front panel of the Media Hub. The Slot B setting displays the status of the hard disk in Slot B, which is on the right. Instructions 1. To shut down the Media Hub, press and hold the power button until the power LED starts flashing. If this step does not shut down the Media Hub, then proceed to step 2. 2. Disconnect the power adapter from the Power port. 3. To release the drive bay cover, push the button on the top panel. 4. To remove the defective disk, push together the clips of its drive bay, and then pull out the drive bay. 5. Remove the defective disk from its drive bay. NOTE: Do not install a replacement hard disk at this time. The Media Hub must revert to single disk mode before you can install a second hard disk. 6. Push down on the hard disk to make sure the connectors are securely seated. 7. Lower the cover, and push it down to secure it. 8. Connect the power adapter to the Power port. 9. Access the browser-based utility of the Media Hub. (Refer to Chapter 7: Advanced Configuration, page 41.) 10. On the Media Browser screen, click Configuration. 11. Enter your password, and then click Submit. 12. Click the Disk tab. 13. Click Revert to Single Disk Mode. Please wait until the Media Hub automatically reboots. Then the Media Hub will be ready for use. WARNING: When a hard disk fails in Increase Protection: Linear 2 mode, not all data may be recovered. NOTE: If you want to install a second hard disk, then refer to Install a Second Hard Disk, page 3 for instructions. 52