Motorola 56566 User Guide - Page 42

Troubleshooting

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Troubleshooting Your MX240a unit comes with a diagnostic program installed. However, the following error messages may appear while you are installing or using your MX240a unit: Error Message Can't find base Incorrect User Name or Password Entered Your network connection has been lost Network connection could not be reestablished Action Make sure your PC software is running and the base unit is plugged into the USB port of the PC. Re-enter User Name or Password. Make sure ® or ™ is not locked on. Program will attempt to reconnect; if service is restored, you will be returned to where you were when disconnected. Try again later to reconnect. Troubleshooting 41

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41
Troubleshooting
Troubleshooting
Your MX240a unit comes with a diagnostic program
installed. However, the following error messages may
appear while you are installing or using your MX240a
unit:
Error Message
Action
Can’t find base
Make sure your PC software is
running and the base unit is
plugged into the USB port of the
PC.
Incorrect User
Name or Password
Entered
Re-enter User Name or
Password. Make sure
®
or
™
is
not locked on.
Your network
connection has
been lost
Program will attempt to
reconnect; if service is restored,
you will be returned to where you
were when disconnected.
Network connection
could not be
reestablished
Try again later to reconnect.