Motorola DROID X 2 Verizon User Guide - Page 49

Troubleshooting - repair service

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Troubleshooting we're here to help Crash recovery In the unlikely event that your smartphone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery ("Assemble & charge" on page 3), then replace and switch your smartphone on as usual. Reset To reset your smartphone to factory settings and erase all the data on your smartphone, press Menu > Settings > Privacy > Factory data reset > Reset phone. Warning: All data on your smartphone will be deleted. (Nothing on your memory card is deleted.) Service & repairs If you have questions or need assistance, go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Troubleshooting 47

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4
7
Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery (“
Assemble &
charge
” on page 3), then replace and switch your
smartphone on as usual.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, press Menu
>
Settings
>
Privacy
>
Factory data reset
>
Reset
phone
.
Warning:
All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Service & repairs
If you have questions or need assistance, go to
, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).