Netgear 770S User Guide - Page 60

Unable to connect a computer running Windows® Vista® to the mobile hotspot.

Get Netgear 770S PDF manuals and user guides View all Netgear 770S manuals
Add to My Manuals
Save this manual to your list of manuals

Page 60 highlights

AirCard 770S Mobile Hotspot User Guide Unable to connect a computer running Windows® Vista® to the mobile hotspot. Microsoft has a known issue whereby computers running Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at http:// support.microsoft.com/kb/928233 or go to the Microsoft support web site and search for knowledge base article 928233. My computer (or other Wi-Fi device) loses its Wi-Fi connection to the mobile hotspot. If a Wi-Fi device connects to your mobile hotspot Wi-Fi or Guest Wi-Fi network, but periodically loses the connection, try changing the default basic rate. 1. On the Unite Manager homepage, click Settings > Wi-Fi > Advanced. 2. In the Mode field, select 802.11b/g compatibility from the drop-down menu. 3. Click Submit. Reset the mobile hotspot You can reset the mobile hotspot to the factory setting on the device or on the Unite Manager homepage. (This is useful if you have lost your Admin Login for the Unite Manager homepage.) Note: If you reset the modem, all of your customizations will be lost. If you want to keep them, save them before doing the reset, then restore them afterward. See Download (backup) and restore settings on page 44 for details. 60 2400282

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
AirCard 770S Mobile Hotspot User Guide
60
2400282
Unable to connect a computer running
Windows® Vista® to the mobile hotspot.
Microsoft has a known issue whereby computers running Windows Vista cannot obtain
an IP address from certain routers. More information and a fix are available at
http://
support.microsoft.com/kb/928233
or go to the Microsoft support web site and search
for knowledge base article 928233.
My computer (or other Wi-Fi device) loses
its Wi-Fi connection to the mobile hotspot.
If a Wi-Fi device connects to your mobile hotspot Wi-Fi or Guest Wi-Fi network, but
periodically loses the connection, try changing the default basic rate.
1.
On the Unite Manager homepage, click
Settings > Wi-Fi > Advanced
.
2.
In the Mode field, select
802.11b/g
compatibility from the drop-down menu.
3.
Click
Submit
.
Reset the mobile hotspot
You can reset the mobile hotspot to the factory setting on the device or on the Unite
Manager homepage. (This is useful if you have lost your Admin Login for the Unite
Manager homepage.)
Note:
If you reset the modem, all of your customizations will be lost. If you want to keep them,
save them before doing the reset, then restore them afterward. See
Download (backup) and
restore settings
on page 44 for details.