Netgear 770S User Guide - Page 7

Frequently Asked Questions .. 55, Troubleshooting .. 59, SIM Error - Check SIM .61 - battery

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Contents Frequently Asked Questions 55 What do I do if I forget my Wi-Fi Password 55 What do I do if I forget my Admin Login or the Unite Manager homepage URL?. . 55 How do I disconnect from the mobile broadband network 55 The Connect / Disconnect button on the Unite Manager homepage doesn't work. . . 56 How can I extend the life of the battery 56 How do I turn the mobile hotspot off 56 How do I find out how many users are connected to my mobile hotspot network? . . 56 The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?. . 56 How do I find my computer's IP address 57 How do I find a device's MAC address 57 Where can I find more information 58 Troubleshooting 59 The Wi-Fi network name does not appear in the list of networks 59 The No Signal icon appears on the LCD screen/Unite Manager homepage 59 The Wi-Fi icon on the LCD screen is gray (disabled 59 Unable to access the Unite Manager homepage when connected to a VPN. . . . . . 59 Unable to connect a computer running Windows® Vista® to the mobile hotspot. . 60 My computer (or other Wi-Fi device) loses its Wi-Fi connection to the mobile hotspot 60 Reset the mobile hotspot 60 Alerts 61 SIM not installed 61 SIM Error - Check SIM 61 SIM Locked 61 SIM MEP Locked 61 Temperature-related alerts 62 Connection alerts 62 Rev 2 Nov.13 7

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Contents
Rev 2
Nov.13
7
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
What do I do if I forget my Wi-Fi Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
What do I do if I forget my Admin Login or the Unite Manager homepage URL?. . 55
How do I disconnect from the mobile broadband network?. . . . . . . . . . . . . . . . . . . . 55
The Connect / Disconnect button on the Unite Manager homepage doesn’t work. . .
56
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How do I turn the mobile hotspot off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How do I find out how many users are connected to my mobile hotspot network? . .
56
The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?. .
56
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
The Wi-Fi network name does not appear in the list of networks. . . . . . . . . . . . . . . 59
The No Signal icon appears on the LCD screen / Unite Manager homepage.. . . . . . 59
The Wi-Fi icon on the LCD screen is gray (disabled).. . . . . . . . . . . . . . . . . . . . . . . . . . 59
Unable to access the Unite Manager homepage when connected to a VPN. . . . . . 59
Unable to connect a computer running Windows® Vista® to the mobile hotspot.. 60
My computer (or other Wi-Fi device) loses its Wi-Fi connection to the mobile
hotspot.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reset the mobile hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SIM not installed
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SIM MEP Locked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Temperature-related alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connection alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62